8/10 Good
Renee G.
21 October 2024
Liked: Cleanliness
Nice time
All in all it was a great trip. The place was very cute and as described. The upstairs bedrooms are not for light sleepers as the walls only go so far up so they are not really divided. I had read this in other reveiws but honestly for us it wasn't a problem. We went as a family group and it was kind of nice to be able to lay in bed and talk to the others in the room next to you. When we got there the hot tub was so hot that we were not able to get in. Maybe a problem with the thermostat but Exel from Vacasa had called to ask how everything was and I told him and he came right over and got it all fixed for us. I was very happy with Vacasa for the way they handled everything and Exel was very nice and even put us in for a discount for the time that we didn't have use of the hot tub. There were little things as in other reviews like the carpet is stained and the showers are small but all of that is easy to overlook when you feel like Vacasa was so attentive and responsive to your concerns. They even called us before we even arrived to ask if we were satisfied with everything. Thanks for a great time.
Renee G.
Stayed 3 nights in Oct 2024