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Art Relais

Lucca affittacamere in Lucca Historical Center with a rooftop terrace and massage/treatment rooms

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Photo gallery for Art Relais

Hallway
Garden
Desk, cribs/infant beds, free WiFi
Exterior
Designer toiletries, hair dryer

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Pet friendly
  • Parking included
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Desk, cribs/infant beds, free WiFi

Triple Room

Highlights

Air conditioning
Refrigerator
TV
Designer toiletries
Hair dryer
Daily housekeeping
Desk
In-room massage
  • 23 sq m
  • Sleeps 6
  • 1 Double Bed OR 1 Twin Bed

View all photos for Quadruple Room

Desk, cribs/infant beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Refrigerator
TV
Designer toiletries
Hair dryer
Daily housekeeping
Desk
In-room massage
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 Double Bed

View all photos for Double Room

Double Room | Desk, cribs/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Refrigerator
TV
Designer toiletries
Hair dryer
Daily housekeeping
Desk
In-room massage
  • 23 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Designer toiletries, hair dryer

Double Room Single Use

Highlights

Air conditioning
Refrigerator
TV
Designer toiletries
Hair dryer
Daily housekeeping
Desk
In-room massage
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Via Castruccio Buonamici, 221, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 9 min walk
  • City Wall - 10 min walk
  • Piazza Napoleone - 12 min walk
  • Piazza dell'Anfiteatro - 16 min walk
  • Guinigi Tower - 17 min walk

Getting around

  • Lucca Station - 19 min walk
  • Galileo Galilei Airport (PSA) - 32 min drive

Restaurants

  • ‪Dhea Bar - ‬4 min walk
  • ‪Osteria Bastian Contrario - ‬9 min walk
  • ‪Löwengrube - ‬4 min walk
  • ‪Pizzeria Itaco - ‬10 min walk
  • ‪Lucca In Tavola - ‬8 min walk

About this property

Art Relais

Affittacamere located in Lucca Historical Center
Take advantage of a rooftop terrace, a garden, and car rentals on site at Art Relais. For some rest and relaxation, visit the Turkish bath/hammam or the hot tub. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Access to a nearby health club, express check-out, and express check-in
Room features
All guestrooms at Art Relais boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • Refrigerators, cribs/infant beds, and daily housekeeping

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Breakfast available for a fee: EUR 5 per person

Things to do

  • Access to nearby health club
  • Bicycle rentals
  • Scooter/moped rentals
  • Segway rentals/tours
  • Hot tub

Family friendly

  • Cribs/infant beds (surcharge)
  • Refrigerator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Massage/treatment rooms
  • Turkish bath/hammam

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • In-room massage

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 5 per person
  • Airport shuttle fee: EUR 60 per person (one way)
  • Crib (infant bed) fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Leone di Sant' Anna
Leone di Sant' Anna Bed & Breakfast
Leone di Sant' Anna Bed & Breakfast Lucca
Leone di Sant' Anna Lucca
Art Relais Condo Lucca
Art Relais Lucca
Art Relais
Art Relais Lucca
Art Relais Affittacamere
Art Relais Affittacamere Lucca

Frequently asked questions

Is Art Relais pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Art Relais?

Self parking is free at this property.

What time is check-in at Art Relais?

Check-in start time: 2 PM; Check-in end time: 7 PM.

What time is check-out at Art Relais?

Check-out is at 10:30 AM.

Does Art Relais provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per person applies.

Where is Art Relais located?

Located in Lucca Historical Center, this affittacamere is within a 10-minute walk of Porta Sant'Anna, Walls of Lucca, and Lucca Courthouse. Museum of Comics and Imagery and City Wall are also within 15 minutes. Lucca Station is 19 minutes by foot.

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Art Relais Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 181 reviews
Rating 8 - Good. 80 out of 181 reviews
Rating 6 - Okay. 46 out of 181 reviews
Rating 4 - Poor. 19 out of 181 reviews
Rating 2 - Terrible. 9 out of 181 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Poor

Eva, zwolle

Disliked: Staff & service, property conditions & facilities
Toen we aankwamen, was er niemand aanwezig. Na 2x bellen kwam er iemand aan die ons mee nam naar een ander b&b iets verderop in de straat. Daar moesten we overnachten. Was netjes en schoon. Ontbijt volgende ochtend was weer bij Art Relais. Het bleek dat er wel mensen sliepen in het b&b. Ontbijt was prima. Overboeking ??
This review was submitted before 2018 and has not been verified.

8/10 Good

Carlo

Liked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Era una habitación de la última planta y hacía un calor insoportable cuando llegamos y toda la noche, tenía un equipo de aire acondicionado pero no enfriaba. El resto todo bien, el trato muy agradable y el desayuno también bien. Es una pena que no solucionen el problema del aire acondicionado porque el resto nos pareció todo bien. Buen aubicación para visitar Lucca.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
eigentlich ein hübsches Hotel in Stadtnähe
leider sind die Zimmer (zumindest unseres) ziemlich runtergekommen - es wäre nicht viel Aufwand notwendig um das Hotel auf einen akzeptablen Zustand zu bringen :-(
This review was submitted before 2018 and has not been verified.

6/10 Okay

AMLETO, Casalecchio di Reno Bologna

Disliked: Room comfort
hotel piacevole ma camera soffocante non si riusciva ad aprire gli scuri della finestra e pertanto dato il caldo di questi giorni la camera risultava soffocante per il resto personale gentile, posizione ottima
This review was submitted before 2018 and has not been verified.

8/10 Good

Pernille, Børkop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt beliggehed
Indtjekning lidt besværlig, da man skal ringe til ejeren. "Kommer om 5 min" blev til en times tid - tog ikke telefonen de første 5 opringninger.... Morgenmad foregår på en café i nærheden hvor vi selv fandt ud af at der var ferielukket, hvorefter der blev arrangeret en meget spartansk morgenmad på stedet. Køleskab var der ikke men fin balkon og have.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Non lo voglio piu
arrivati alle 14 non c'era nessuno la chiave della camera era sulla buchetta della posta. stanza in ordine e pulita. peccato vhe la successiva pulizia veniva fatta 3 giorni dopo . compreso il bagno che essendo senza finestra potete immaginare l'odore. il cell in efettuato il giorno successivo alle 10.40 il personale è arrivato a quell'ora.noi prima abbiamo fatto varie telefonate ai 2 numeri esposti sulla targa esterna compreso un cell. che è stato spento fino alle 10.30 . aria condizionata a tempo.ci hanno detto che andava solo dalle 18 alle 6 del mattino essendo in gita di piacere e rientrando tardi 3/4 la mattina stavamo a dormire ma più delle 10 non era possibile x il caldo il barbecue un po nasciamo li usato s non pulito e la jacuzii piena di aghi di pino. all mia domanda la jacuzu e piena di aghi di pino mi è stato detto che potevo usare il retino a disposizione. mi fa un po strano tutte queste discrepanze xme il gestore non gli interessa più del posto. comunque non lo consiglieri a nessuno
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billig og bra! Vi ankom sent om kvelden, og da hadde betjeningen lagt ut nøkkel til oss! Nærme sentrum.
This review was submitted before 2018 and has not been verified.

8/10 Good

Jussi, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a short walk from the city wall
This review was submitted before 2018 and has not been verified.

2/10 Terrible

David, Beaverton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looked good online, but not close up
The site said that it was three star. It was really a one star. You could tell that the building was once really nice place to stay. But the owners have not kept up the building. Poor paint, cracking walls, and the floors badly need refinishing. The room had dated decor, and there was a strange sliding door to the bathroom, which did not totally cover the doorway. The entire room was poorly cleaned, with gum under one of the lamp shades, hairs in the bathroom and on the plate, and the plastic (yes, plastic!) mugs had lipstick residue from the last user. The receptionist was very helpful with check in, and some advise on what to go to in the town, but was not in the building at check in. The A/C did not work, and was not fixed in the time we were there. It has so much potential, and all of the pieces are there, but there needs to be a lot more detail in the cleaning, upgrading, and decor. The room did have a small fridge, which did make it easy to keep food. I would not stay here again until I thought that the problems were rectified.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Denis, Sydney

Liked: Staff & service
The hotel was clean and comfortable and only a short walk into the city centre - the staff were very friendly and helpful - I would stay there again.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Inte en skymt av hotelledningen
Hotellet rätt OK, men hotelledningen helt osynlig under de 4 dagar jag var där. Fick betala direkt när jag kom och sedan såg jag inte till dem mer. När jag gick vilse på vägen hem ensam från stan första kvällen ( p g a fel beskrivning på deras karta om var hotellet låg) försökte jag ringa flera gånger men fick ej svar. Frukost fick man själv gå och ta på ett café en bit från hotellet.Allt detta - plus att badrummet var i behov av diverse mindre reparationer - gav en känsla av att man kanske snart tänkte sluta med hotellverksamheten.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Elisabeth

Disliked: Staff & service, property conditions & facilities
Leider waren wir insgesamt enttäuscht. Ich habe in diesem Hotel schon mehrmals übernachtet, aber ich musste feststellen dass dieses Hotel sehr nachgelassen hat. Es wird nicht renoviert, unsaubere Stellen, kaputte, marode Gartenstühle haben wir diesmal vorgefunden. Zusammengesuchte, dünne Handtücher, die muffelig riechen und man hat das Gefühl dass sie nicht sauber sind. Die Rezeption ist nur ab und zu besetzt. Was auch zu bemängeln ist, dass die Kosten für die Zimmer schon 2 Tage nach der Buchung am 26.05.2015 abgebucht worden sind, aber die Zimmer haben wir von 15.06. bis 19.06. bewohnt. Eine stornierte Buchung hat man uns auch berechnet, also gleichzeitig zwei Abbuchungen.
This review was submitted before 2018 and has not been verified.

8/10 Good

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
I thought the hotel was very pretty and the staff were great. The air conditioning in the room was not great though. The centre of Lucca was within an easy walking distance.
This review was submitted before 2018 and has not been verified.

6/10 Okay

B, Berlin

Liked: Cleanliness
stadtnah
Altstadt und Busterminal in ca. 10 Minuten zu erreichen
This review was submitted before 2018 and has not been verified.

8/10 Good

Gianfranco, Ravenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breve soggiorno a Lucca
Posto tranquillo a 5 minuti dalle mura camera accogliente giardino interno
This review was submitted before 2018 and has not been verified.

8/10 Good

Wai piu, Hong kong

Liked: Staff & service
hotel
Nice hotel
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pessimo
Abbiamo alloggiato per una sola notte e menomale!! Bagno sporco, camera sporca... Non scendo nei dettagli che è meglio... L unico aspetto positivo la gentilezza della signora Eva della reception.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute aanrader!
Prettig verblijf in mooie omgeving Af en toe klopt het niet maar dat komt wel eens vaker voor Voor mij is het een absolute aanrader zeker voor deze prijs. Vriendelijke mensen die je rustig je gang laten gaan
This review was submitted before 2018 and has not been verified.

8/10 Good

NICOLA, siena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
discreta
buon posto per dormire, vicino al centro, siamo andati a piedi. Camera pulita, dotata di tv, bagno splendido, pulito. Molto gentile la persona che ci ha atteso alla struttura, disponibile. L'unica nota ma lieve , forse la stanza era un po' fredda, andava acceso prima il riscaldamento. Ma un neo ad una struttura che consiglierei.
This review was submitted before 2018 and has not been verified.

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Sylvi, Deutschland

Disliked: Staff & service, room comfort
Dachkammer - mehr nicht
Wir sind um ca. 18,00 Uhr angereist. Vor Ort war keiner. Den Schlüssel haben wir durch Zufall auf dem Briefkasten gefunden. Unser " Zimmer " besser gesagt unsere Dachkammer war echt toll. Bin wenigstens 3 x gegen die in der Dachkammer quer verlaufenden Dachbalken gelaufen. Verlaufen teilweise so um die 1,65 m durch die Kammer. Rings herum nur Wände kein Fenster, nur im Dach eine Luke die sich so ca. 10 cm öffnen ließ. Eine tolle Sauna bei 30 Grad Aussentemperatur. Das Bad extrem gut für Lilliputaner. In der Dusche ist eine Bewegung nicht möglich, also muß mann hoffen das dass Duschbad auch nach unten zu den Füssen läuft. Wenn ich daran denke was für herrliche Zimmer wir davor hatten und das für den selben Preis. Absolut nicht zu entfehlen !!!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Proche de la ville mais difficile de se garer
Hôtel bien situé, propre mais vieillot. Personnel accueillant. La salle du petit-déjeuner est petite il faut parfois faire la queue. Difficile de trouver un parking quand on ne connaît pas le quartier.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Ad, mierlo

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
goede prijs-kwaliteit verhouding
+ goede locatie t.o.v. oude binnenstad , bushalte en station. gastvrije bediening en receptie - matig ontbijt
This review was submitted before 2018 and has not been verified.

6/10 Okay

emyr, wales

Liked: Staff & service
10 days in Lucca
a few problems with he room/no bathroom light &they were unable to fix it/toilet seat would not stay up/staff friendly & obliging/owner not friendly/full payment had been taken from my credit card before my arrival/I was going to pay cash/as a result 15euros were added to my card statement/poor arrangements for checking in/no reply when I telephoned/convenient for city /could be a much better b&b/ unsuitable for anyone with mobility problems/no lift/steep stairs