4/10 Poor
Sonia Ugarte
Traveled with family
8 December 2024
There wasn’t an employee at the front desk at all times. Several times we needed things and we had to call out loud to see if anyone was working.
We had an issue with the TV and channels. Not all available channels were working. We did report it to the front desk but it wasn’t fixed. We also were expecting our room to be cleaned or at least given new towels. There is a sign in the restroom that if you want new towels leave the dirty ones on the floor and they will be replaced. When we returned to our room nothing was touched. We were not told we needed to notify the front desk if we wanted clean room service everyday.
Sonia Ugarte
Stayed 2 nights in Dec 2024