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Sanctuary Hotel

3.0 star property
Eco-certified hotel with a full-service spa connected to a shopping center in Luang Prabang

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Photo gallery for Sanctuary Hotel

Outdoor pool, sun loungers
Dining
Superior Room | Balcony
Superior Room | Premium bedding, minibar, in-room safe, desk
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included
The current price is AED 334
AED 404 total
includes taxes & fees
12 Apr - 13 Apr

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite Room

Suite Room | Premium bedding, minibar, in-room safe, desk

Suite Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Unesco

Deluxe Unesco | Premium bedding, minibar, in-room safe, desk

Deluxe Unesco

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Unesco

Superior Unesco | Premium bedding, minibar, in-room safe, desk

Superior Unesco

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite Unesco

Suite Unesco | Balcony view

Suite Unesco

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Unesco

Premium bedding, minibar, in-room safe, desk

Suite Unesco

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Unesco

Premium bedding, minibar, in-room safe, desk

Deluxe Unesco

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite Room

Premium bedding, minibar, in-room safe, desk

Suite Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite Room 1 Double bed

Premium bedding, minibar, in-room safe, desk

Suite Room 1 Double bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Suite Unesco

Premium bedding, minibar, in-room safe, desk

Double Suite Unesco

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Unesco

Premium bedding, minibar, in-room safe, desk

Superior Unesco

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Kitsalat Road, Ban aham, Luang Prabang

What's nearby

  • Morning Market - 8 min walk - 0.7 km
  • Royal Palace Museum - 10 min walk - 0.9 km
  • Night Market - 11 min walk - 1.0 km
  • Phousi Hill - 13 min walk - 0.9 km
  • Heritage House - 4 min drive - 1.7 km

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 10 min drive

Restaurants

  • ‪Indigo Cafe - ‬5 min walk
  • ‪Night Market Street Food - ‬6 min walk
  • ‪Joma Bakery Café - ‬6 min walk
  • ‪Break for a Bread - ‬3 min walk
  • ‪Redbul Bar - ‬6 min walk

About this property

Sanctuary Hotel

Eco-certified hotel near Morning Market
Located close to Wat Mai and Night Market, Sanctuary Hotel provides a terrace, an art gallery on site, and a coffee shop/cafe. Indulge in a body treatment, a massage, and a body scrub at the onsite spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, concierge services, and massage treatment rooms
Room features
All guestrooms at Sanctuary Hotel have perks such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning.
More amenities include:
  • Turndown services and slippers
  • 32-inch flat-screen TVs with premium channels
  • Tablet computers, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Lao, Spanish, Thai

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AED 361 total
includes taxes & fees
23 Apr - 24 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Outdoor treatment areas
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Built in 2012
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 10 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sanctuary Hotel Luang Prabang
Sanctuary Luang Prabang
Sanctuary Hotel Hotel
Sanctuary Hotel Luang Prabang
Sanctuary Hotel Hotel Luang Prabang

Frequently asked questions

Does Sanctuary Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sanctuary Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Sanctuary Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sanctuary Hotel?

Check-out is at noon.

Does Sanctuary Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per vehicle applies.

Where is Sanctuary Hotel located?

Located in the heart of Luang Prabang, this spa hotel is within a 10-minute walk of Wat Mai and Morning Market. Night Market and Ock Pop Tok are also within 1 mi (2 km).

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Sanctuary Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 120 reviews
Rating 8 - Good. 29 out of 120 reviews
Rating 6 - Okay. 10 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful - we’ve stayed in many hotels in SE Asia, and this is the best so far.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful yet close to everything
We stayed 5 nights. The place was baby friendly. Everyone was very kind. Every time we opened the door, we had the wow feelings. The pond, flowers, design...
Stayed 5 nights in Dec 2024
This review was submitted before 2018 and has not been verified.

10/10 Excellent

vinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in great location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real Sanctuary...
I had the pleasure of 8 nights here and an upgraded room also. My room was spacious, tasteful with comfy bed ad I had a generous shower and deep tub. I looked over onto the most stunning lily pond and palm gardens all kept beautifully by the ground staff. The pool was small, unheated, serene and clean. I swam every day. The breakfasts are full of fresh aswell as pastries, fruit with eggs and noodles cooked to order. Overall, a very stylish, central to everything, little oasis where the Asian architecture is nestled in lush greenery, bicycles are plentiful to hire at no charge and staff are extremely polite and helpful. I really loved it here and would recommend it for a restful break, a family stay or a night or two.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful architecture and friendly staff
Stayed 1 night in Jul 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco friendly hotel ideally situated in Luang Praba
Due to an admin error on my part we arrived a day earlier than expected, the staff were very helpful and managed to get us into our rooms without any fuss. The hotel is beautiful, centrally located and the staff are very helpful. We had massages in the spa on a couple of days and again the staff were excellent. I cannot recommend this hotel enough.
Stayed 4 nights in May 2024

10/10 Excellent

SHINSUKE

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was near from sightseeing spot. It was also good service and nice hospitality.
Stayed 2 nights in Jun 2023
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super place to stay in LP
Great location in old town next to temples and on river bank.
This review was submitted before 2018 and has not been verified.

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel within a short walk from the center
A nice and quiet hotel with pleasant staff...clean rooms and big garden

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
The hotel is set in gardens and pond. The room we had - upgraded - was spacious and clean with all amenities provided and was next to the swimming pool. The breakfast building is positioned next to the pond and extends over it. The staff there were friendly and helpful. Reception staff were all incredibly polite and assisted with suggestions for our walks around town. We really did enjoy our stay and would definitely come again.
Stayed 3 nights in Jul 2024
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer in Luang Prabang
A Lovely Hotel
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a character
Our whole experience was very positive right from the time we checked in to the time we left. The staff were very helpful and knowledgeable about the activities in the town.
Stayed 2 nights in Jul 2017

10/10 Excellent

DIEGO ESCUAL

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was extremely clean, the staff was so nice and helpful, they have bike for free that let you discover the city at your own pace. The rooms are spacious and the decoration is beautiful.
Stayed 3 nights in Jul 2023
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Mirim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Luang Prabang.
I'm really satisfied with this hotel. CLEAN AND COMFORTABLE room, and KIND staff, and GOOD breakfast, REASONABLE price. I loved it!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
comfortable stay, clean room and bath, but the electric cattle and air-con was old-fashioned
This review was submitted before 2018 and has not been verified.

8/10 Good

globetrotter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable, good hospitality and location. I will stay this hotel again whenever I visit Luang Prabang.
This review was submitted before 2018 and has not been verified.

8/10 Good

j

Liked: Cleanliness, staff & service, property conditions & facilities
although some aspects of the room could have been designed better (shower, patio access) it was a very nice room and the hotel and gardens are beautiful. I would definitely recommend this hotel.
This review was submitted before 2018 and has not been verified.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
nice place, prob a tad overpriced but nice, pretty location on river

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT book the Superior room. All the other rooms are on the property. We checked in and they took us up a few stairs and our room is right above the reception desk. It is terribly noisy, no privacy, so uncomfortable and unsafe. You can hear everyone checking in and staff talking which means everyone can hear you. Right across drom room where staff sleep so noisy !!! We immediately asked to check out and for refund for not as advertised and told non refundable. We lost hundreds of dollars we checked out early as we couldnt stay. We gave it one night it was crazy loud. Not sure what its like to stay on property as our room was not. They wouldnt serve us hreakfast or coffee even though paid for it with room. SCAM!!!! Staff so rude and argumentative. I couldnt believe it. We are well traveled international travelers who travel several months a year. Manager so rude. This was worst experience we ever had.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Accomodation, centrally located
Great location you can walk to the Night Market and central area. Excellent reception service. Speak English well. Room was cleaned daily. Breakfast was quality. Eggs to your liking. Speciality breads. Beautifully landscaped gardens create a relaxing ambience. Aircon & Sat tv worked well.
Stayed 3 nights in Mar 2024
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
We really loved the Sanctuary Hotel in Luang Prabang. It was truly a sanctuary. A wonderful place to go to each night. Our room was delightful, very spacious and tastefully appointed. The hotel was very handy to all the sites and great restaurants of Luang Prabang. Breakfast at the hotel and also dinner at night in the hotel restaurant was top quality. We highly recommend this hotel.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near all the attractions in town
Sanctuary was perfect and true to its name. We couldnt have asked for a better place to stay in Luang Prabang. Front Desk ladies especially "Noy" was so helpful cheery and bubbly. She even booked and rearranged our itinerary and gave her personal experiences and insight!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,quiet hotel,good location.
Clean,spacious room,evening one can spend around pond with lotus flowers,at table,dining on Lao food,sipping wine.Close to market,post office,and main street,with impressive Temples,Royal palace,and plenty of good street food.A lot of currency exchange booths nearby.Nice hotel,good value.Very friendly ,helpful staff.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Friendly staff.
Nice place to stay. Internet could be better. Relaxing. Overall not bad choice. Staff try hard.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Aaronaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sanctuary in Luang Prabang!
The Sanctuary is a wonderful hotel for your stay in Luang Prabang. The staff could not have been more helpful nor more gracious. The breakfast included with our room was stellar and scrumptious with a variety of Laotian as well as western treats. The daily screening of the 1927 movie on Laos, Chang, is inspired. We loved our stay!