First off, Kathy is a great host and is dedicated to you having a good stay. She communicated quickly and was very accommodating. My group needed an emergency place to stay, and this was one of the few available for our time frame. Overall the place was comfortable, clean, and inviting.
The tenants upstairs were friendly, but living under a group of people and their animals can be a bit noisy. I knew this was possible when I reserved the place, but was hopeful it wouldn't be too intrusive. The weekend was fine, but the weekdays brought early morning noise (people have to go to work after all) that made it hard to get a good nights sleep. We left a day early for a different (upstairs) situation, and I informed Kathy of our dilemma and decision. She refunded us for the last day and informed me she would speak with the tenants regarding the noise. If the noise issue was addressed, I would recommend this as a good place to stay short-term.