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"Awesom personel really service minded"

"Great place and great staff. A coffee machine is every room would be a nice touch. Only some rooms have one… "

"The hotel is located in a,slightly industrial area, however do not let this put you off as there are bars and restaurants around and in the hotel which are really good. The room service was excellent for the duration of my stay and John's service in the hotel bar was 10/10. He was really knowledgeable and friendly and his drinks were really good. All in all if i was returning to the south of France in would definitely use this hotel again. "

"We really enjoyed our stay in Aix @ des Augustins. The location was excellent - right off Cours Mirabeau and a wonderful little square with restaurants and pubs. A little rocky start as the room with terrace I booked (via description and pictures) did not exist. I’m not sure if this was an error on Expedia or hotel description of rooms; but, I was disappointed upon arrival. We were given the deluxe room that I booked, but no terrace, just windows. I was offered the comfort room with a terrace the next morning, but the room and bath were extremely tiny and there is no elevator to the third floor. We stayed in the larger room, which was a wonderful size (with sofa and twin bed) (also the bath). With the rain, we weren’t likely to use the terrace anyway. The bath has a huge jetted tub with handheld shower and no glass, so not easy to shower. Some noise from rooms above. Carpet in room a little worn, but everything seemed clean. Bonus: the room had both a coffee pod machine and kettle for tea - website had said these only bailable in common areas, so a big plus! Beautiful common areas and very receptive and helpful staff. Would definitely recommend this hotel in Aix! "

"fabulous stay, very attentive staff and great cocktails"

"Perfect location for visiting Aix. Great to be able to park at the hotel, then walk everywhere. Rooms quiet & comfortable. Very good breakfast. Cheerful and helpful staff. We would definitely stay here again."

"The hotel was great. The room was big and nice, everything was super clean, the staff very friendly, and breakfast was very complete. Parking was very easy, in a garage that’s like one block away from the hotel, and which you pay for at the reception when you check out. The spa was also very complete and very fun. Finally, the location is perfect. You can walk around the city and reach anywhere in a few minutes. Would definitely stay again."

"The staff was great and very helpful."

"Wonderful hotel!! Really enjoyed breakfast. Service was friendly. Rooms clean and comfortable. Location excellent. "