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Hôtel Hélianthe

3.0 star property
Hotel with a fitness center, steps from House of Sainte Bernadette

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Photo gallery for Hôtel Hélianthe

Sundeck
Bar (on property)
Exterior
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Digital channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Triple Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Digital channels
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Economy Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Digital channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Single Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Digital channels
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
5 Rue Bernadette Soubirous, Lourdes, 65100

What's nearby

  • House of Sainte Bernadette - 1 min walk - 0.2 km
  • Basilica of St. Pius X - 8 min walk - 0.7 km
  • Basilica of Our Lady of the Rosary - 9 min walk - 0.8 km
  • Basilica of the Immaculate Conception - 10 min walk - 0.8 km
  • Massabielle Grotto - 10 min walk - 0.9 km

Getting around

  • Lourdes Station - 9 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 14 min drive

Restaurants

  • ‪Casa Italia - ‬2 min walk
  • ‪Le Navarre - ‬3 min walk
  • ‪Restaurant Pizzeria Amalfi - ‬6 min walk
  • ‪Alexandra - ‬7 min walk
  • ‪L'Occitan - ‬4 min walk

About this property

Hôtel Hélianthe

Hotel near House of Sainte Bernadette
Located close to Château Fort Pyrenean Museum and Lourdes Wax Museum, Hôtel Hélianthe provides a free daily manager's reception, a terrace, and a playground. Active travelers can enjoy cycling at this hotel. The on-site restaurant, Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and a 24-hour front desk
  • A front-desk safe, tour/ticket assistance, and 1 meeting room
  • An elevator, a banquet hall, and smoke-free premises
Room features
All 61 rooms include comforts such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite motorcycle parking only

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9 AM: EUR 10 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception

Restaurants on site

  • Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Playground

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Desk
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between November 01 and March 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Hélianthe Lourdes
Hélianthe Lourdes
Hôtel Hélianthe Hotel
Hôtel Hélianthe Lourdes
Hôtel Hélianthe Hotel Lourdes

Frequently asked questions

Is Hôtel Hélianthe pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel Hélianthe?

Motorcycle parking only.

What time is check-in at Hôtel Hélianthe?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hôtel Hélianthe?

Check-out is at 10 AM.

Where is Hôtel Hélianthe located?

Situated in the historical district, this hotel is steps from House of Sainte Bernadette and Château Fort Pyrenean Museum. Lourdes Wax Museum and Basilica of St. Pius X are also within 10 minutes. Lourdes Station is 9 minutes by foot.

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Hôtel Hélianthe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 60 reviews
Rating 8 - Good. 25 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elainne

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, safe and a close walk to the grotto. Stayed there for the past 3 trips to Lourdes.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk
Stayed 3 nights in Oct 2024

10/10 Excellent

Elainne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently close to the grotto, good breakfast. Will always stay at this hotel when in Lourdes.
Stayed 3 nights in Oct 2023

10/10 Excellent

ROSAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is a family owned/ managed hotel. Everyone was super friendly and helpful. It is located very close to the sanctuary and is on the quieter side of town. However, everything is close by. The room was comfortable and clean. We were very satisfied with the overall service.
Stayed 3 nights in Sep 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities
very well positioned. it provides basic needs, but the fact that it is so well positioned, and close to every single spot, makes it worthwhile
Stayed 1 night in Jul 2024

8/10 Good

Thinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel thats close to the church. 10 minutes walk to the train.
Stayed 1 night in Jul 2024

10/10 Excellent

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location,excellent service and customer oriented
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Location was great. On site parking is a real bonus. Friendly staff. Food and rooms were basic but better than most in this location
Stayed 1 night in May 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took us a few winding roads to get to Hotel Helianthe, but it was well worth it. The staff were so friendly and accommodating! The rooms, while not huge, accompanied a nice sized bathroom. All accommodations were very clean. The Hotel was walkable to the many sites of Lourdes. The breakfast in the morning had many options at their self serve buffet. I would highly recommend Hotel Helianthe and their staff!!
Stayed 1 night in May 2024

6/10 Okay

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m only writing with regards to the room we stayed. The carpet smells and very small room. Be sure not to take the double bed economy when making reservations or ask the size of the room. Had we knew the size we should have reserved a bigger room. Location is good walking distance to St Bernadette’s house and the Sanctuary. Very helpful reception staff as well as the complimentary breakfast is great.
Stayed 1 night in Sep 2024

8/10 Good

Alexander

Liked: Cleanliness
Good located near the Fountain Lourdes and Sanctuaries of Notre-Dame de Lourdes. A lot of shops and restaurants around. Breakfast was ok. No variety of cheeses or sausages or eggs like scrambled eggs only boiled eggs. Room very small and just one socket.
Stayed 3 nights in Jun 2024

8/10 Good

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Hotel Helianthe was really great.The staff were really helpful and with the half board option we managed to get really good breakfast and dinner. The hotel was so close to Lourdes church, town and even the station. We were so happy with our stay, but only a bit worried on our room, as the bath and toilet didn't have any exhaust fan. But all the other facilities make this cons nothing. Overall 4/5.
Stayed 2 nights in Jun 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
according to what I paid. it was ok.
Stayed 1 night in Apr 2024

8/10 Good

Dyron

Liked: Staff & service, property conditions & facilities, room comfort
Some good and bad here.
The best parts of this facility are the restaurant and the location. It is by the river, and just a 10 minute walk from the main church and grotto. There is ample shopping nearby. The food is terrific here! The downsides: my room smelled bad, like sweat. It was not crowded, so they should have waited a day or two after the last customers, and let the room air out. I left my window open to bring fresh air in, but it was very cold outside, so it was difficult to do. It's a good property, but they need to allow the rooms to air out better in order to avoid this problem. The air was so fresh in Lourdes. When I got back to my room, it was nasty-smelling.
Stayed 2 nights in Jun 2024

4/10 Poor

Bruno

Disliked: Cleanliness, property conditions & facilities
I understand that this hotel is not a 5-star hotel but I also don’t understand how they have a 3-star. The rooms were extremely dirty, with the carpet full of stains, water pipes in the bathroom exposed, and no safe to keep our personal items. The restaurant at the property had menus for the days we tried once and the food they faves was completely different from the menu. When we ask about it the answer we got it’s all we have. The inside of the building was in really bad condition. On the positive side, some of the staff was very friendly especially the lady in the reception. I won’t recommend this hotel to any of my friends or in general.

6/10 Okay

Yuki

Liked: Staff & service
Le chauffage n'était pas assez efficace et le fait que la chambre était juste à côté de l'ascenseur a accompagné pas mal de bruit produit par d'autres clients rentrant à leurs chambres. Mais les personnels étaient accueillants et chaleureux. Très haute qualité d'hospitalité.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Flavio

Stayed 3 nights in Jul 2024

10/10 Excellent

Graciela

Liked: Amenities
Está muy cerca del Santuario de Lourdes y la casa de Santa Bernardita
Stayed 2 nights in Jun 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfetto. Grazie mille per tutto.
Stayed 2 nights in Jun 2024

6/10 Okay

Pascal

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Bambang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Bernward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Überaus freundliches Personal. Geht auf alle Fragen ein. Sehr sauber. Ausgezeichnetes Preis -Leistungsverhältis.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 1 night in Sep 2023

10/10 Excellent

marc

Stayed 1 night in Aug 2023