Germaine was so accommodating and helpful specially it is my first time in Lourdes. She took good care of me. It was such a short visit for me and I always arrived late at night with the activities in Lourdes. She managed my visit well. A few items for improvement, blankets during cold weather, and towels for bathing. Never had the time to ask for these as I left early and arrived late, but am sure it can be accommodated. All in all a nice visit to Lourdes with my thanks to the host.