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MainStay Suites Louisville Jeffersontown

2.5 star property
Louisville hotel in Jeffersontown with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Louisville Jeffersontown

Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Kitchen
The price is AED 184
AED 217 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Clarion Pointe Louisville East

Pool
Breakfast included
Pet friendly
Parking included
8.2 out of 10, Very Good, (1004)
The price is AED 215
AED 253 total
includes taxes & fees
4 Jan - 5 January 2025
Clarion Pointe Louisville East

About the neighborhood

Map
11762 Commonwealth Dr, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 3 min drive
  • Oxmoor Center - 9 min drive
  • Valhalla Golf Club - 9 min drive
  • E.P. Tom Sawyer State Park - 10 min drive
  • Mall St. Matthews - 11 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Yoki Buffet - ‬8 min walk
  • ‪Main Event Entertainment - ‬4 min drive
  • ‪Recbar - ‬5 min drive

About this property

MainStay Suites Louisville Jeffersontown

Hotel located in Jeffersontown
Take advantage of dry cleaning/laundry services, a gym, and a business center at MainStay Suites Louisville Jeffersontown. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An electric car charging station, express check-out, and ATM/banking services
  • Barbecue grills, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews give good marks for the helpful staff
Room features
All 76 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Shower/tub combinations, hair dryers, and shampoo
  • TVs with premium channels
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

Frequently asked questions

Is MainStay Suites Louisville Jeffersontown pet-friendly?

Yes, MainStay Suites Louisville Jeffersontown allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 10 per accommodation, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at MainStay Suites Louisville Jeffersontown?

Self parking is free at this property.

What time is check-in at MainStay Suites Louisville Jeffersontown?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at MainStay Suites Louisville Jeffersontown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is MainStay Suites Louisville Jeffersontown located?

Located in Jeffersontown, this hotel is within 3 mi (5 km) of Southeast Christian Church, Bluegrass Indoor Karting, and Hunnington Place Shopping Center. Village Square Shopping Center and Hurstbourne Corners Shopping Center are also within 6 mi (10 km).

MainStay Suites Louisville Jeffersontown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1006 reviews" "
Rating 8 - Good. 317 out of 1006 reviews" "
Rating 6 - Okay. 115 out of 1006 reviews" "
Rating 4 - Poor. 75 out of 1006 reviews" "
Rating 2 - Terrible. 71 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the money
Stayed 2 nights in Dec 2024

10/10 Excellent

Zaundrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stay several days staff accommodated all our needs!! Recommend staying here!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 7 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I love the comfort of home
Stayed 28 nights in Oct 2024

10/10 Excellent

Eric

Stayed 5 nights in Sep 2024

8/10 Good

Bob

Traveled with partner
Liked: Cleanliness, staff & service
Can’t beat the price.
Stayed 6 nights in Sep 2024

4/10 Poor

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were supposed to be able to check in by 3PM. We arrived a little after 4PM and was told no rooms were clean. When I asked how much longer they thought it would be, he shrugged and said "I really don't know". We left to grab something to eat and called an hour later to check on it and it still wasn't ready. Finally was able to check in after 6, and the elevator was broken plus there was still an employee in the room cleaning and when she left we did not have a shower curtain and had to go to the front desk for one. The hallways smelled bad, and was supposed to be a non smoking facility but there were other guests smoking outside their rooms. At one point our key cards stopped working and when I went to the front desk, the employees were behind the wall divider talking very loudly and cursing. I am very disappointed with my stay and will not use this facility in the future.
Stayed 4 nights in Sep 2024

2/10 Terrible

Shawn

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Paige

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT BOOK HERE. Tried to do an early check in but Steve the d*ck head manager said it was impossible. The elevator did not work, nor the public bathroom. I booked a double room and he tried to give me a queen. No one cleaned the room in the 4 days we were there. Steve was not pleasant at all (manager) other staff was. Never will book here again.
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Our check in was great initially. The night desk clerk had horrific customer service. The manager was aware of who i was concerned with when i talked to hom about it at checkout. The elevator quit working twice when we were on it. The kitchenette had one fork, one coffee cup, no plates, a lid but no pot to cook in. The mgr seemed unaware of this situation. Two other rooms our party had were very similar. We had to bring our towels to yhe desk to exchange for clean ones. We had to take our own trash out to the trash bin outside. It was not pleasant with all these concerns, especially after working very long days.
Stayed 2 nights in Sep 2024

6/10 Okay

Daryl

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Just ok. Would stay again in a pinch.
Hotel was clean enough and comfortable. The elevator was broken. Confirmed a late check in 4 hours before we arrived at 11:25 pm. Room that was assigned to us not ready. Had to flag down a housekeeper and have it made up so got into our room just before midnight. No late checkout available.
Stayed 3 nights in Sep 2024

2/10 Terrible

Peter

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The general manager Steve P was extremely unaccommodating for checking. The parking lot was empty and he wouldn’t allow us to ck in 50 min early & wouldn’t hold our items so they didn’t get stolen at a festival we were attending. After a complaint to corporate he allowed us to ck in 15 min early. Thou the room was semi clean the property was grossly dirty & hallways were disgusting. No room service during our stay, we had to get our own clean towels & was asked to bring our dirty towels down to the main desk. Last I knew I wasn’t an employee there. No Coffee pot or toaster in our room. We had to go get our replenishment of coffee for day 2, 3 &4. Not once did they come in to empty our garbage. Overall this place should be shut down and Choice Hotels should really consider dropping them as a franchise.
Stayed 3 nights in Sep 2024

8/10 Good

Donna

Traveled with family
Liked: Staff & service
Not what is was expected.
The elevator was out of order. Luckily my room was on the first floor. The atmosphere was okay but not what it should have been especially where the location of the hotel is. The room was nice and big. Little more cleanliness for the price.
Stayed 1 night in Sep 2024

4/10 Poor

Adarsh, Houston

Business traveler
Disliked: Staff & service, amenities
Check in was terrible and very mediocre room. They could not find my Expedia check in and I had to show my receipt. Hair in bathtub and creaky bed. The area around the hotel is great so the location is the only plus.
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Erin

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Norman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It worked for a business trip overnighter.
Some of the reviews I read are accurate. Smokers are actually right in front of the entrance/exit of the building so there is no choice but to inhale or hold your breathe. The front counter person was actually right in front of the door smoking as I exited and nicely held the door open for me as I came back in. Cigarette in hand. LOL. Other than no ice, everything else was worth the value
Stayed 1 night in Aug 2024

8/10 Good

Tammy

Business traveler
Liked: Staff & service, room comfort
Stayed 13 nights in Aug 2024

8/10 Good

Massiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Tracy

Liked: Staff & service
The location of the property is a perfect distance from the city. It is right off 64 and has the ability to get to any of the attractions. My only petpeive is the fact that the handicapped room has no way for a person in a wheelchair to use the shower. The installation of a floor drain would be a big improvement.
Stayed 11 nights in Jun 2024

8/10 Good

Jylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Stayed 1 night in Aug 2024

8/10 Good

Alex

Stayed 2 nights in Aug 2024