We(couple)stayed 3 nights in Sept.22-25. Did no have any problems with staff or security, all nice. First floor check in area is a little dark and dated. 10th floor room was dated but clean, big window for light, everything worked, hot water and pressure good. AC could have been a little cooler, but was livable. There are homeless in area, but had no problems with them. Probably would not recommend walking area at night! Overall would stay again! 👍