Holiday Inn Express New Albany - Louisville NW, an IHG Hotel

2.5 star property
Hotel in New Albany with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express New Albany - Louisville NW, an IHG Hotel

Exterior
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk
The price is AED 360
AED 407 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Fan
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Fan
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Fan
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Fan
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Fan
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Fan
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Fan
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
506 W Spring St, New Albany, IN, 47150

What's nearby

  • Louisville Slugger Museum - 7 min drive
  • Muhammad Ali Center - 8 min drive
  • Kentucky International Convention Center - 8 min drive
  • Fourth Street Live! - 8 min drive
  • KFC Yum Center - 8 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 15 min drive

Restaurants

  • ‪Dairy Queen - ‬15 min walk
  • ‪The Exchange Pub + Kitchen - ‬10 min walk
  • ‪Dragon Kings Daughter - ‬8 min walk
  • ‪Parlour - ‬9 min walk
  • ‪Waffle House - ‬3 min walk

About this property

Holiday Inn Express New Albany - Louisville NW, an IHG Hotel

Hotel near Louisville Slugger Museum
Free full breakfast, golfing on site, and a business center are just a few of the amenities provided at Holiday Inn Express New Albany - Louisville NW, an IHG Hotel. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, an elevator, and free newspapers
  • A 24-hour front desk, laundry services, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 76 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch TVs with cable channels
  • Separate sitting areas, mini fridges, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends

Things to do

  • Golfing
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The host will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express New Albany Hotel
Holiday Inn New Albany
New Albany Holiday Inn

Frequently asked questions

Does Holiday Inn Express New Albany - Louisville NW, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Holiday Inn Express New Albany - Louisville NW, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express New Albany - Louisville NW, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express New Albany - Louisville NW, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express New Albany - Louisville NW, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Holiday Inn Express New Albany - Louisville NW, an IHG Hotel located?

Situated in the historical district, this hotel is 0.8 mi (1.2 km) from Ohio River and 1.8 mi (2.8 km) from Baptist Health Floyd. Flame Run Glass Studio and Gallery and Louisville Glassworks are also within 6 mi (10 km).

Holiday Inn Express New Albany - Louisville NW, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 240 out of 611 reviews" "
Rating 8 - Good. 178 out of 611 reviews" "
Rating 6 - Okay. 81 out of 611 reviews" "
Rating 4 - Poor. 53 out of 611 reviews" "
Rating 2 - Terrible. 59 out of 611 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kayla

Disliked: Property conditions & facilities
Upon check in, I was told the pool was closed indefinitely.
Stayed 2 nights in Nov 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Audrianna

Disliked: Staff & service, property conditions & facilities
Terrible the pool is always broke and they don’t tell you until you get their they lady at the front desk is a crack head and it’s just a horrible hotel!
Stayed 1 night in Nov 2024

6/10 Okay

Kimberly

Traveled with family
The indoor pool was closed due to cleaning when we arrived Friday evening. Then Saturday it was still closed and Sunday morning closed. Why advertise a indoor pool if its going to be closed. Nit far to our kids who looked foto the pool.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kayla

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The whole reason I booked this hotel was because it was close to where we needed to be and it had an indoor pool. Pulling in, there are signs everywhere that say they aren't liable for your car being broken into. I understand that, but I never saw any security or cameras suggesting they're taking action on this. It just didn't feel like a completely safe place. The second issue was, when checking in, the girl at the desk informed me that the pool was closed. Not for the day, not temporarily, just closed. That was a big selling point for me, so to hear that it was closed was very disappointing. For a cheap hotel, I guess you get what you pay for.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

J.K.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A quick & clean stay, with a nice breakfast buffet set-up the next morning.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Stayed 3 nights in Oct 2024

10/10 Excellent

Bruce

Stayed 1 night in Nov 2024

10/10 Excellent

LaDonna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking spaces. Great customer service. Very clean facilities. Didn’t like the view from my window.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Clean Rooms

8/10 Good

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Call direct for reservations. Xped miss leads.
Stayed 3 nights in Oct 2024

8/10 Good

Nathan

Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place- clean, comfortable, and wonderful staff.
Stayed 1 night in Oct 2024

8/10 Good

Jolene

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff were extremely nice and helpful!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Sharon, Riverside

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a suite with a separate room area with pull out couch for my son to sleep in. When I went up to our room it was just a single room. The front desk person said it was Expedias fault for the pictures being wrong. When I asked if I could just pay for an upgrade they said they were all sold out. Absolutely insane, worst stay of my life.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. Room was well maintained. Solid breakfast
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just bad!
Never actually stayed here. When booking this room the system bumped me to the next day and I needed that night. Front desk wouldn't pick up the phone.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Rita Buscher

Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024