My wife and I asked for an extra blanket, the manager saud that's what heaters are for. Extremely cold room, heater made the temperature uncomfortable. Then after a night sleeping on pillows that were like bags of cement, asked for "softer" pillows, again, the manager said that "hotels" don't have soft pillows. Finally,, our room although big and spacious, was facing the noisy blvd. Overall, not a very comfortable and accomodating stay