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Hilton Los Angeles/Universal City

4.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, sun loungers
Lobby
Breakfast, lunch, dinner served; Californian cuisine
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Parking available
The price is AED 715
AED 870 total
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Room, 1 King Bed with Sofa bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Hair dryer
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Sofa bed - queen
  • 75 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Sofa bed - queen
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Executive Level (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Hair dryer
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, View (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Premium bedding
Hair dryer
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner (Universal View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Premium bedding
Hair dryer
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Director's Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Premium bedding
Hair dryer
  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Eco-friendly toiletries
Hair dryer
Shower/tub combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

Diplomat Suite, 1 King Bed, Non Smoking | Living area | 55-inch flat-screen TV with digital channels, Netflix, Hulu

Diplomat Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Premium bedding
Hair dryer
  • 121 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sheraton Universal Hotel

Pool
Hot Tub
Pet friendly
Free WiFi
8.6 out of 10, Excellent, (3764)
The price is AED 676
AED 785 total
includes taxes & fees
9 Feb - 10 Feb
Sheraton Universal Hotel

About the neighborhood

Map
555 Universal Hollywood Dr, Universal City, CA, 91608

What's nearby

  • Universal Studios Hollywood - 7 min walk
  • Universal CityWalk - 10 min walk
  • Warner Brothers Studio - 6 min drive
  • Hollywood Bowl - 6 min drive
  • Hollywood Walk of Fame - 7 min drive

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 22 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬5 min drive
  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Flight of the Hippogriff - ‬5 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Bubba Gump Shrimp Co - ‬9 min walk

About this property

Hilton Los Angeles/Universal City

Upscale hotel near Universal Studios Hollywood
Located close to Universal CityWalk and Warner Brothers Studio, Hilton Los Angeles/Universal City provides a poolside bar, a terrace, and a coffee shop/cafe. The on-site Californian cuisine restaurant, Cafe Sierra, offers breakfast, brunch, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • An outdoor pool with sun loungers
  • Full breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An electric car charging station, express check-out, and meeting rooms
  • A gift shop, a banquet hall, and a front-desk safe
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 495 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean, spacious rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 55-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Premium channels, coffee/tea makers, and housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Area shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 34.00 for adults and USD 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour fitness center
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (32001 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Cable/satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per day
  • Service fee: USD 11.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

Does Hilton Los Angeles/Universal City have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is Hilton Los Angeles/Universal City pet-friendly?

Yes, Hilton Los Angeles/Universal City allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Los Angeles/Universal City?

Self parking is available for USD 55 per night. Valet parking is available for USD 66 per day.

What time is check-in at Hilton Los Angeles/Universal City?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 34.20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Los Angeles/Universal City?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Los Angeles/Universal City located?

Situated in the entertainment district, this hotel is within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. Warner Brothers Studio and Hollywood Bowl are also within 3 mi (5 km). Universal City Station is 9 minutes by foot.

Hilton Los Angeles/Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1523 out of 2462 reviews" "
Rating 8 - Good. 511 out of 2462 reviews" "
Rating 6 - Okay. 225 out of 2462 reviews" "
Rating 4 - Poor. 112 out of 2462 reviews" "
Rating 2 - Terrible. 91 out of 2462 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Desiree

Traveled with family
Liked: Staff & service, property conditions & facilities
Great view of universal Hollywood theme park
Stayed 2 nights in Jan 2025

10/10 Excellent

ESPERANZA, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
We went to universal studios and it was super convenient. The shuttle was very easy and did not have to wait long at all.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. All of the employees were so very nice. We will be back next year!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kim Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stay is good if you want to be close to Universal Studios. We ended up going to Warner Brother studios and that was a 10 minute drive from the hotel. Ideal hotel if you want to visit either!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever
Stayed 1 night in Nov 2024

10/10 Excellent

Lucilo V.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2025

10/10 Excellent

Rocky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Good for families. Clean but rooms are not really big but it’s okay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Nice hotel and great location.
Stayed 4 nights in Dec 2024

2/10 Terrible

Marwa

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water the window open on us
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel that is super convenient to attractions and easily walkable to Universal. Great dining options. Excellent amenities. Would definitely stay here and recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Doreatha

Traveled with family
Liked: Amenities
Great location, friendly staff, nice atmosphere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 1 night in Jan 2025

8/10 Good

Gao Yong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and very clean. We stayed here because it was walkable to universal studios. The room was fine. The bed, pull out bed and comforters seemed old. Otherwise would stay here again.
Stayed 4 nights in Jan 2025

8/10 Good

Praveen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives - Safe location - Walkable distance to Universal Studios - Buffet breakfast - Good view of Universal Studios from my room Not so great - Breakfast options. Limited options of bread and cheese types compared to European destinations - Lunch and Dinner options did not feel great. The room menu however had more options.
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to Universal Studio
Stayed 2 nights in Jan 2025

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Walking distance from Universal. Clean and friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Stayed 2 nights in Oct 2024

6/10 Okay

Jose

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Antoinette

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We had a family illness and had to cancel at the last minute. Tried to contact the hotel for a refund or some help. And they were like sorry.
Stayed 1 night in Jan 2025

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
The locations to universal studios
Stayed 2 nights in Dec 2024