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The Pelham London - Starhotels Collezione

5.0 star property
Luxury London hotel in London City Centre with bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pelham London - Starhotels Collezione

The Mews Suite (Suite Temptation) | Frette Italian sheets, premium bedding, minibar, in-room safe
Exterior
Superior Double Room | Frette Italian sheets, premium bedding, minibar, in-room safe
Lobby
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is AED 1,046
AED 1,217 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for The Mews Suite (Suite Temptation)

The Mews Suite (Suite Temptation) | Frette Italian sheets, premium bedding, minibar, in-room safe

The Mews Suite (Suite Temptation)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room

Executive Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 23.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite (Suite Temptation)

King Suite (Suite Temptation) | Frette Italian sheets, premium bedding, minibar, in-room safe

King Suite (Suite Temptation)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

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The price is AED 886
AED 1,063 total
includes taxes & fees
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About the neighborhood

Map
15 Cromwell Place, South Kensington, London, England, SW7 2LA

What's nearby

  • Natural History Museum - 3 min walk - 0.3 km
  • Victoria and Albert Museum - 4 min walk - 0.4 km
  • Imperial College London - 8 min walk - 0.7 km
  • Hyde Park - 11 min walk - 1.0 km
  • Royal Albert Hall - 12 min walk - 1.1 km

Getting around

  • South Kensington Underground Station - 1 min walk
  • West Brompton Station - 3 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Petit Pret - ‬2 min walk
  • ‪Honest Burgers - ‬2 min walk
  • ‪Ben's Cookies - ‬1 min walk
  • ‪Gail's Bakery - ‬1 min walk
  • ‪Brother Marcus - ‬1 min walk

About this property

The Pelham London - Starhotels Collezione

Luxury boutique hotel near Natural History Museum
Located close to Victoria and Albert Museum and Science Museum, The Pelham London - Starhotels Collezione provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, La Trattoria, offers breakfast, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and 2 bars, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), concierge services, and a 24-hour front desk
  • Tour/ticket assistance, an elevator, and meeting rooms
  • Guest reviews say great things about the helpful staff and proximity to public transit
Room features
All 52 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and Frette Italian sheets
  • Bathrooms with designer toiletries and bidets
  • 36-inch flat-screen TVs with cable channels
  • Childcare services, daily housekeeping, and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 24 for adults and GBP 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour fitness center

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (570 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 45.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Rollaway bed fee: GBP 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

Is The Pelham London - Starhotels Collezione pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Pelham London - Starhotels Collezione?

This property doesn't offer parking.

What time is check-in at The Pelham London - Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Pelham London - Starhotels Collezione?

Check-out is at 11 AM.

Where is The Pelham London - Starhotels Collezione located?

This family-friendly London hotel is located near the airport, within a 5-minute walk of Natural History Museum, Victoria and Albert Museum, and Science Museum. Imperial College London and Hyde Park are also within 15 minutes. South Kensington Underground Station is only a 2-minute walk and Gloucester Road Underground Station is 9 minutes.

The Pelham London - Starhotels Collezione Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 815 reviews" "
Rating 8 - Good. 239 out of 815 reviews" "
Rating 6 - Okay. 54 out of 815 reviews" "
Rating 4 - Poor. 20 out of 815 reviews" "
Rating 2 - Terrible. 6 out of 815 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

alice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven’t stayed at the Pelham for several years and the staff and service was fabulous. Anna at the front desk was so nice and helped. Thomas the concierge was amazing. He helped me with which tube to get on as well as walked with us to the train platform so we didn’t need to carry our luggage. He was an amazing asset to the hotel. We will be back!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Alice, Kentfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location perfect afternoon tea. Great service. Great rooms definitely would stay here again.
Stayed 4 nights in Sep 2024

8/10 Good

Newton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was awful. Just dreadful. We were given all of a minute to decide what we wanted. 50 minutes later the coffee was served. I was given my porridge after everything else. Porridge is served first. I don't want someone to decide if I want milk or not my husbands full breakfast was slop served in a cereal dish. The bacon was over cooked so crisp it was verging on being burnt and tasted tainted. It was how you didn't want to start the day. A whole hour sitting around for a trulyvile breakfast. From then on we had really fantastic breakfasts at Paul's just across the road. The food was a disgrace and let this really nice hotel down
Stayed 5 nights in Sep 2024

10/10 Excellent

Catherine, Solana Beach

Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Lots of dining options around. Very walkable to museums and underground stations.
Stayed 1 night in Sep 2024

10/10 Excellent

Kelsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Pelham Hotel in Kensington was top notch! Thomas, the concierge, was incredible and went above and beyond. Location is impeccable with tube access across the street, bus access out the front door, and walking distance from many sites and wonderful restaurants
Stayed 6 nights in Aug 2024

10/10 Excellent

renee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Would def go back again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property -
Stayed 2 nights in Aug 2024

8/10 Good

Gemma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel in the centre of South Kensington. Ideal location for visiting London.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anujit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mews was an excellent suite for extra space, very nicely appointed. It is actually at the side of the hotel down a side alleyway and was surprisingly very quiet. our daughter loved the loft area with the second bed, but there are narrow stairs so not for those with mobility issues or very young kids. The staff were very nice and helpful. The stairs to the Mews suite are very narrow so it’s difficult with larger suitcases. Kudos to the staff member who carried our luggage up!! Breakfast was excellent! Upon our arrival some complimentary fruit and Chocolates awaited us which we demolished during our stay. The surrounding area is extremely convenient for food choices, restaurants and access to the Tube and various museums. We thoroughly enjoyed our stay at The Pelham.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dipali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Tashi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star
The location is ideal and near excellent restaurants. The hotel staff was extremely friendly and informative. The hotel restaurant and overall hotel was clean and the food was tasty and presentation was welcoming. I felt safe and would definitely stay again. Room gave the feeling of royalty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pelham is a little slice of London living in what was once a townhouse in South Kensington. It's so charming and beautifully designed by one of the hotel world's most talented eyes - Kit Kemp. If you're looking for a boutique hotel in one of London's best neighborhoods with walkable access to museums, restaurants, pubs, Hyde Park, the tube, then this is the spot.
Stayed 1 night in Aug 2024

8/10 Good

nadia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Catherine E.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with an attentive and welcoming staff. Lovely room, plush towels, turn down service, and very quiet despite being street side. Would absolutely recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were supposed to stay at the Pelham, but the water was out in our room. The friendly staff moved us to a sister location which was also beautiful and it was seamless for us. Although we were sad not to stay at the Pelham, the Franklin was gorgeous, and the staff was incredible!!! Justina and Mico were so helpful, friendly, and all staff was helpful and kind. Loved it!
Stayed 3 nights in Jul 2024

8/10 Good

Juan-Antonio, Manama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Martyn, Nottingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve marked everything as 5 star but only gave a 4 star review overall . Everything about the hotel is great , staff, location , the room itself was gorgeous. It lost a star because on departure I was met with an invoice for a staff tip! It was optional but still , ive never experienced this in a hotel before and it didn’t make for a nice feeling on departure - bit of a guilt trip! On top of what I’d already paid for the hotel (which was a lot) I think the management should remove this.
Stayed 1 night in Jun 2024

10/10 Excellent

ARA P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

BING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully Convenient
Service and property were amazing! Great location too!
Stayed 2 nights in Jun 2024

8/10 Good

Bangdao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general experience is good but when checked out I was asked for a service fee. Although it is discretionary and I said yes, it is not a good feeling. I suggest the hotel to change this.
Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Stayed 1 night in Jun 2024

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024