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The Park City Grand Plaza Kensington

4.0 star property
Hotel connected to the convention center in London City Centre with a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Exterior
Front of property
Exterior
Plaza Executive Double | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
The price is AED 416
AED 499 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Plaza Executive Double

Plaza Executive Double | Minibar, in-room safe, desk, blackout drapes

Plaza Executive Double

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout drapes

Plaza Executive Triple

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double | Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Double

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
18-30 Lexham Gardens, London, England, W8 5JE

What's nearby

  • Imperial College London - 11 min walk
  • Kensington High Street - 12 min walk
  • Natural History Museum - 14 min walk
  • Royal Albert Hall - 18 min walk
  • Hyde Park - 3 min drive

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Masgouf - ‬4 min walk
  • ‪The Devonshire Arms - ‬4 min walk
  • ‪Fait Maison - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬4 min walk
  • ‪Beirut Deli II Lebanese Cuisine - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Upscale hotel near Kensington High Street
Located close to Imperial College London and Natural History Museum, The Park City Grand Plaza Kensington provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
You'll also find perks like:
  • Continental breakfast (surcharge), a front-desk safe, and concierge services
  • Tour/ticket assistance, meeting rooms, and a 24-hour front desk
  • A banquet hall, luggage storage, and multilingual staff
  • Guest reviews give top marks for the overall value, helpful staff, and proximity to public transit
Room features
All 76 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and minibars. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch TVs with satellite channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 15.00 for adults and GBP 10.00 for children
  • 1 restaurant

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 50

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

Is The Park City Grand Plaza Kensington pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Park City Grand Plaza Kensington?

This hotel doesn't offer parking.

What time is check-in at The Park City Grand Plaza Kensington?

Check-in start time: 2:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Park City Grand Plaza Kensington?

Check-out is at 11 AM.

Where is The Park City Grand Plaza Kensington located?

Located in London City Centre, this hotel is within a 15-minute walk of Cromwell Road, Natural History Museum, and Kensington Gardens. Imperial College London and Kensington High Street are also within 15 minutes. Earl's Court Station is 8 minutes by foot and Gloucester Road Underground Station is 9 minutes.

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1005 reviews" "
Rating 8 - Good. 298 out of 1005 reviews" "
Rating 6 - Okay. 114 out of 1005 reviews" "
Rating 4 - Poor. 42 out of 1005 reviews" "
Rating 2 - Terrible. 40 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of four were very comfortable in the large family accommodation. Clean, quiet, easy walk to transportation.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location within easy walking distance to Earl’s Court and Gloucester Road underground stations. Excellent Sainsbury’s grocery store next door.
Stayed 6 nights in Dec 2024

6/10 Okay

Karen, Franklin

Stayed 2 nights in Nov 2024

10/10 Excellent

Katharina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanuit de Metro 10 minuten lopen. mooie kamer, ontbijt hebben wij niet genomen. zeer vriendelijk personeel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Thinh, COURTENAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Sunny

Liked: Staff & service
Great area..average/old property and furnishing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This place is wonderful - great neighborhood - walking distance to the tube and a lot of great eateries close by! The room was immaculate and the staff beyond kind.
Stayed 13 nights in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s definitely an older building there are many much needed updates. However, I had a very pleasant stay and the stuff was so helpful and kind.
Stayed 1 night in Dec 2024

8/10 Good

michelle

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Traveled with partner
Liked: Property conditions & facilities
We arrived at the hotel after being awake for 28 hours. We were exhausted and just wanted to go to sleep in our room. However, when we got to the room there was no heat, ie the vents weren’t working, and because management obviously knew it wasn’t working, they had placed two crappy electric oil heaters in the room. Despite this half hearted attempt to heat the room, the small heaters were hopelessly inadequate as the room had 15 foot ceilings. The room was freezing. We went down to the desk and complained, and they said they knew about the issue, saying it was “limited.” However, they weren’t very apologetic about it. We asked to be moved to another room, but staff didn’t really want to comply, saying it could be arranged for the following night. Also, while we like a firm bed, this was by far the hardest bed we had ever slept in. We complained about it as well, and a couple of thin toppers were brought up. Staff informed us the beds were exactly the same in every room. We decided to leave but we weren’t guaranteed we’d be refunded for the remaining two nites. Apparently that was up to the discretion of the reservationist. We never heard back from them as promised, so we called the desk in the AM and inquired - they knew Nothing about it and apparently, the email they had promised to send the reservationist was never sent. Finally at the 11th hour (literally, ie checkout time,) we heard they had deigned to refund us for the outstanding two nites. Never. Going. Back.
Stayed 3 nights in Nov 2024

8/10 Good

Edmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is relatively large. Easy walk to Earl's court station. Pillow has bad smell, but staff was quick to offer replacement. Missing a desk lamp, but staff was willing to find me one after two calls.
Stayed 5 nights in Nov 2024

8/10 Good

Aleisha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean but it was very hot. The staff did bring us a few floor standing fans to make the temperature more bearable.
Stayed 2 nights in Nov 2024

8/10 Good

Esther

Stayed 2 nights in Nov 2024

10/10 Excellent

Luisita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near transportation access. Nice area and accessible to Hop On Hop Up station to check in.
Stayed 2 nights in Nov 2024

10/10 Excellent

SERGEY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

4/10 Poor

Solange

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property is beautiful however everything about the use of the room was not explained.
Stayed 1 night in Nov 2024

2/10 Terrible

Emma

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Staff were rude every time we interacted with them, the room was exceptionally noisy. Either someone inside the hotel or just outside played Indian music until 2am every night of our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all do lovely, the room was exactly what we needed and looked just like the photos, very clean and most importantly very safe and close to trains and buses
Stayed 6 nights in Oct 2024

10/10 Excellent

David, Charleston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a very pretty street convenient to the Underground and traveling from Heathrow. Easy walk to sights around Kensington.
Stayed 3 nights in Oct 2024

10/10 Excellent

Arsine

Stayed 3 nights in Oct 2024

10/10 Excellent

Rachna

Stayed 1 night in Oct 2024

10/10 Excellent

Liz

The staff was welcoming and so helpful with directions to places I wanted to visit. It was a short but sweet stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Estrella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to most of the tourist places, to train station and to restaurants.
Stayed 3 nights in Oct 2024

6/10 Okay

Stephanie

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was decent and reception staff were fine but for some reason the hotel tried to take funds before my arrival, which I wasn’t able to authorise with my bank, also I had t anticipated this as this was not part of the agreed booking through Expedia. When I arrived at the hotel they had cancelled my booking and Tina the reservations manager didn’t come out and speak to me directly but when the reception staff asked her about the reservations she said “the woman doesn’t have any money so I cancelled her booking” and she made other unpleasant remarks which is just unprofessional and frankly put the lady at reception in an uncomfortable position. I checked my Expedia messages and I had received a message that morning but I was at work so hadn’t seen the message. If she had telephoned I would have been able to have a conversation. I appreciate hotels may have admin procedures but to travel to London and arrive at the hotel and be treated disrespectfully sadly took the edge of enjoying the break.
Stayed 2 nights in Oct 2024

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a little off the beaten path.. so we used taxis for getting around, disappointed with the attitude when we arrived early from the desk clerk. Very noisy alarms went off 3 times (in the middle of the night) they just shrugged it off.... very strange - i would not stay here again, they said the restaurant opened at 7:30 a.m - it never opened... i would definitely NOT GO BACK
Stayed 2 nights in Oct 2024