The Dilly

5.0 star property
Savor a delicious breakfast then take in all that London has to offer from this prime location.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Dilly

Exterior
Pool
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily full breakfast (GBP 28 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Laundry
The price is AED 801
AED 961 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Shower/tub combination
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Shower/tub combination
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
21 Piccadilly, London, England, W1J 0BH

What's nearby

  • Piccadilly Circus - 2 min walk
  • Leicester Square - 7 min walk
  • Trafalgar Square - 9 min walk
  • Buckingham Palace - 14 min walk
  • Big Ben - 20 min walk

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • Charing Cross Station - 13 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪Cakes & Bubbles - ‬1 min walk
  • ‪Caffe Concerto - ‬2 min walk
  • ‪San Carlo Cicchetti - ‬1 min walk
  • ‪Terrace at the Dilly - ‬1 min walk
  • ‪Caffe Concerto - ‬1 min walk

About this property

The Dilly

Luxury hotel near Piccadilly Circus
A short walk from Leicester Square and Trafalgar Square, The Dilly provides dry cleaning/laundry services, car rentals on site, and a bar. The on-site restaurant, The Terrace On Piccadilly, offers breakfast, lunch, dinner, and kids' meals. Enjoy the health club, as well as activities like racquetball/squash. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), express check-in, and an elevator
  • Tour/ticket assistance, smoke-free premises, and concierge services
  • 6 meeting rooms, a ballroom, and luggage storage
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 283 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 42-inch flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 28 for adults and GBP 14 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Terrace On Piccadilly

Things to do

  • Fitness center
  • Racquetball/squash

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (8181 square feet)
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

Frequently asked questions

Is The Dilly pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 100 per stay and a fee of GBP 35 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Dilly?

This property doesn't offer parking.

What time is check-in at The Dilly?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

What time is check-out at The Dilly?

Check-out is at noon.

Where is The Dilly located?

Located in London City Centre, this luxury hotel is steps from Piccadilly and Piccadilly Circus. Leicester Square and Trafalgar Square are also within 10 minutes. Piccadilly Circus Underground Station is only a 2-minute walk and Green Park Underground Station is 7 minutes.

The Dilly Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 455 out of 1009 reviews" "
Rating 8 - Good. 255 out of 1009 reviews" "
Rating 6 - Okay. 158 out of 1009 reviews" "
Rating 4 - Poor. 83 out of 1009 reviews" "
Rating 2 - Terrible. 58 out of 1009 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing to land here after a long flight. Most standout is the front desk staff. So aware of travelers and our needs. Our littles were falling asleep in the lobby due to jet lag and they got us in a room fast, even upgraded us to a comfortable room. Hotel is run well and people working there understand good service and hospitality. Tea and food at the restaurant is also nice and easy. Tube stop right out front and lots of places to eat nearby.
Stayed 3 nights in Jan 2025

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service
Overall we had a good stay but the bathroom was very outdated and let the room down.
Stayed 1 night in Jan 2025

10/10 Excellent

Mohamad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 5 nights in Dec 2024

10/10 Excellent

Johana

Traveled with family
Liked: Staff & service, property conditions & facilities
We had a wonderful time. Spent only 2 days but it was amazing.
Stayed 2 nights in Jan 2025

4/10 Poor

Alex

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
TLDR version: would never stay here again. I am baffled that they are rated 5 star Pros: good location. All staff we interacted with were excellent. Downstairs bar had great cocktails that were worth the price. Hotel smelled nice. Generous breakfast offering Cons: -There is zero climate control. First room they put us in was unbearably hot. We brought this to their attention as we left for dinner and they said they would have an “AC unit” brought up. When we returned that evening, the AC unit was in fact just a fan and the room was even hotter. We had to ask for a new room at 10pm. The room they moved us to was cooler, but still too warm, and on top of that was smaller, more run down, and overlooking a construction site which woke us at 7am each morning (on the weekend). Heard multiple other guests complaining of the unbearably hot rooms at the front desk and the staff responded with “central system, no control, etc.” - rooms are extremely dated and have zero noise proofing - bedding is very sub-standard for a “5 star hotel” - our shower had hair in it from the previous guest - the elevator wait time is absurd It baffles the mind that this hotel has a 5 star rating. Would not recommend, will not be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel! They have friendly, helpful staff. Amazing pool! And so close to all the amenities nearby. I can’t wait to stay there Again when we visit
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Great location!
Stayed 2 nights in Dec 2024

2/10 Terrible

Peter

Stayed 3 nights in Aug 2024

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not very comfortably but otherwise a good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little tired in terms of decor but the staff are brilliant. Couldn’t have been nicer or more helpful
Stayed 3 nights in Dec 2024

2/10 Terrible

Jake

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel we have ever stayed in. Booked a junior suit for one night, and cost over £700. I booked it for myself and two children. There was only one bed for the three of us. The room was dark, dirty and had mould. The heating was on it the hotel and the room had no air conditioning and no windows that opened. Everyone i spoke to who were staying in the hotel said it was unbearably hot and several complaints were made. I honestly can not believe how run down this hotel is and im so disappointed we chose to stay here with so many other good options in London.
Stayed 1 night in Nov 2024

10/10 Excellent

Rampersad

Traveled with partner
Fantastic location, friendly and accommodating staff.
Stayed 10 nights in Nov 2024

4/10 Poor

George

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is very old and outdated. Rugs are stained. This is not a 5 star hotel. It should be 4 stars. It was also extremely expensive for what it is.
Stayed 4 nights in Nov 2024

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our annual trip to London for Christmas shopping. This year we decided to stay at the Dilly and its proximity to shops is second to none. The service was fabulous, the staff were polite and professional. We stayed in a Junior Suite which was spacious, clean and well appointed. The bed was really comfortable and the food at breakfast was well cooked, with good choice. We also enjoyed cocktails in the Piano Bar, a relaxing end to a day of shopping!The only negative was the Balcony club lounge. It was incredibly hot and the complimentary snacks were poor, not restocked and because of the heat were dried out. Drinks however had good choice and were readily available. Overall we would stay again, it is a great hotel in a great location, just needs a bit of focus on improving the club lounge
Stayed 2 nights in Nov 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right at Picadilly Circus. Great breakfast buffet and afternoon tea. Sean the manager was quite helpful. Anthony at the terrace was so pleasant and considerate! Nice stay, thank you
Stayed 6 nights in Nov 2024

8/10 Good

joann

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms were not of 5 star quality
Stayed 2 nights in Nov 2024

8/10 Good

Terri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night desk staff was so helpful with helping us with our Uber. We really enjoyed our short but memorable stay here at The Dilly.

10/10 Excellent

Eleanor

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

8/10 Good

Barbara Van

Liked: Cleanliness, staff & service
Awesome location, rooms are a bit dated. Staff was incredibly helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jodi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not meet expectations.
I did not know the hotel façade was having repairs. This did not detract from the beautiful building and glamour I expected. The entrance to the hotel is lovely and ceiling is glorious, just needs a clean. Staff are wonderful and could not be any more helpful. Stepping out the lifts however was a huge anti-climax , the carpets are dated and worn. Especially the carpets leading to the Pool areas from reception. The Bathrooms by the Pool and conference facilities' are dirty and need a clean and service. Quite a let down from the expectations. My room bathroom was not the cleanest and the shower curtain was too short for the bath, thus flooding the floor. Nice location, but a disappointing venue.
Stayed 1 night in Oct 2024

10/10 Excellent

Chetna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, food, service and area around
Stayed 4 nights in Sep 2024