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Sunborn London

4.0 star property
Eco-certified London hotel in Newham with a marina

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunborn London

Front of property - evening/night
Reception hall
Front of property - evening/night
Property entrance
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
The price is AED 493
AED 592 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Family)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, River View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed (Dockview)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Hair dryer
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room (Family)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Hair dryer
  • 30 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

Highlights

Private indoor spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bathrobes
  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, River View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Dockview)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

Highlights

Private indoor spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Bathrobes
Designer toiletries
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Aloft London Excel

Pool
Pet friendly
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1003)
The price is AED 285
AED 342 total
includes taxes & fees
4 Jan - 5 January 2025
Aloft London Excel

About the neighborhood

Map
Royal Victoria Dock, London, England, E16 1XL

What's nearby

  • ExCeL Exhibition Centre - 2 min walk
  • ABBA Arena - 7 min drive
  • London Stadium - 8 min drive
  • O2 Arena - 10 min drive
  • Westfield Stratford City - 10 min drive

Getting around

  • West Ham Station - 5 min drive
  • Custom House Station - 6 min walk
  • London City Airport (LCY) - 6 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Sandwich & Co - ‬2 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪The Bridge Restaurant - ‬7 min walk

About this property

Sunborn London

Upscale eco-certified hotel near ExCeL Exhibition Centre
Close to O2 Arena, Sunborn London provides a marina, a terrace, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and conference space.
Other perks at this hotel include:
  • English breakfast (surcharge), an elevator, and a front-desk safe
  • Laundry services, concierge services, and a 24-hour front desk
  • 3 meeting rooms, a reception hall, and smoke-free premises
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 136 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for GBP 25 per day; reservations required

Food and drink

  • English breakfast available for a fee daily: GBP 19.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Conference space
  • Meeting rooms - 3

Outdoors

  • Marina onsite
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Tablet computer

Food and drink

  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Frequently asked questions

Is Sunborn London pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Sunborn London?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sunborn London?

Check-out is at 11 AM.

Where is Sunborn London located?

Located in Newham, this eco-certified hotel is within 1 mi (2 km) of Thames River and ExCeL Exhibition Centre. O2 Arena is 1.9 mi (3 km) away. Custom House Station is 6 minutes by foot and Royal Victoria DLR Station is 8 minutes.

Sunborn London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1004 reviews" "
Rating 8 - Good. 253 out of 1004 reviews" "
Rating 6 - Okay. 66 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 33 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Stayed 1 night in Nov 2024

6/10 Okay

Dean

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were great. It was very clean throughout too which is always nice. I think all in all, both myself and the wife had about 3 hours sleep. The bed was 2 singles or small doubles put together and they were different heights as well as firmness. We could hear all kinds of noises from above as well as the corridor. We could even hear when people were having coffee from the coffee machine. Even more so at 5am. The yacht is very grand and amazing, but won’t be back due to the lack of sleep.
Stayed 1 night in Dec 2024

6/10 Okay

Jamie, Crawley Down

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was fine, just the staff (manager in particular) that’s unnecessarily power mad. Wouldn’t let guests check in prior to 3pm even though we were informed rooms were ready. Coffee machine is powdered too, and no option of espresso (real coffee) at breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The yacht is amazing and our room was fabulous, and the staff were brilliant. However the self service breakfast wasnt great when it came to cooked items. The food was warm when i expected a hot breakfast. I've stayed in other establishment's with self serve breakfasts and never encounteref this problem. Then we had a problem with the lifts. One wasnt working and then other would not come down to 1st floor, only manageing to make it to quayside. My wife had to walk up to the 3rd floor reception to check out and i exited via the service gangway as i have knee problems and couldn't manage the stairs. If the food and lift issue's hadnt have happened this would be a 5* review with a return visit guaranteed.
Stayed 1 night in Dec 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate, stunning reception entrance, beautiful Christmas vibe. We only had breakfast, but every aspect, was 10/10 Lovely dining area Friendly and professional Staff
Stayed 3 nights in Dec 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome unique stay on the water, very near City airport & easy transport options into the city.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What an unusual and perfect place to stay for the night. Will definitely be coming back here. Alex deserves a special mention to. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Shamiso

Stayed 2 nights in Oct 2024

10/10 Excellent

Johanna

Stayed 1 night in Oct 2024

10/10 Excellent

Jeanette

Traveled with partner
The location is great if you are going to the O2 and only a short walk to the cable car that takes you there. A lovely place to stay for a night.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not do enough to make our stay special. Very nice atmosphere.
Stayed 1 night in Nov 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent. Very limited dining opportunities in the evening in the local area
Stayed 1 night in Oct 2024

4/10 Poor

Brice

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Whilst the location and the room were very convenient, I encountered a very rude and unprofessional gentlemen, who was acting as a « manager » in the evening. I faced an issue with a waiter who « forgot » to return my change after I paid a bill in the Bar.. I went to speak to the person on duty and faced the most rude person I have ever encountered. He told me that I should respect the staff and that if I was thinking to post a comment online, he would remove it. No attempts were made to listen to me nor to apologise. During the entire stay, lifts were not working or only partially. WIFI is very poor in the rooms on the first deck. I will certainly not return nor recommend this place.
Stayed 6 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel something different, staff were amazing very helpful, rooms very clean and tidy
Stayed 1 night in Oct 2024

10/10 Excellent

Kannan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean room, valuable for money and excellent service.
Stayed 1 night in Oct 2024

2/10 Terrible

Rosie

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Caro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous place to stay when at the excel centre or for the O2 it was unique and big rooms too very clean and comfortable good breakfast and good staff

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room which was very clean. Great that it’s close to the chairlifts to take you over to the O2 as not much to do that side of the dock. Overall had a lovely time and staff were extremely friendly. Good English breakfast too .
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely unique property that felt luxurious. Helpful,attentive and friendly staff. Made our break feel special.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early but were willing to wait to check in. The front desk staff saw how tired we were and checked us in early. It was lovely and relaxing. The restaurant was divine! The food was amazing! Thanks so much to all the Sunborn staff for making out stay relaxing and wonderful!
Stayed 2 nights in Oct 2024

6/10 Okay

richard

Liked: Staff & service
Disliked: Cleanliness
This is a great place to stay that is ideally located for the Excel centre, BUT there are a few cleanliness and maintanence issues that are overlooked by them
Stayed 2 nights in Sep 2024