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St. Pancras Renaissance Hotel London

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in London

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for St. Pancras Renaissance Hotel London

3 restaurants, breakfast, lunch, dinner served; British cuisine
Daily cooked-to-order breakfast for a fee
Boating
3 restaurants, breakfast, lunch, dinner served; British cuisine
Rooftop terrace

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Spa
    Spa
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
The price is AED 1,014
AED 1,188 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for House, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

House, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed (Barlow House)

Superior Double Room, 1 King Bed (Barlow House) | Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room, 1 King Bed (Barlow House)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe House (Barlow House)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe House (Barlow House)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 37-inch LCD TV with satellite channels, TV, pay movies

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds (Barlow House)

Superior Room, 2 Twin Beds (Barlow House) | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Twin Beds (Barlow House)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed (Barlow House)

Premier Room, 1 King Bed (Barlow House) | Premium bedding, down comforters, pillowtop beds, minibar

Premier Room, 1 King Bed (Barlow House)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 3 Bedrooms, Non Smoking

Royal Suite, 3 Bedrooms, Non Smoking | Living area | 37-inch LCD TV with satellite channels, TV, pay movies

Royal Suite, 3 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 248 sq m
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area | 37-inch LCD TV with satellite channels, TV, pay movies

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 108 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior House, 2 Queen Beds, Non Smoking

Superior House, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Superior House, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 150 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Junior, Chambers Club)

Grand Suite, 1 King Bed (Grand Junior, Chambers Club) | Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 1 King Bed (Grand Junior, Chambers Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
The Standard London
Pet friendly
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (1388)
The price is AED 1,003
AED 1,168 total
includes taxes & fees
24 Nov - 25 Nov
The Standard London

About the neighborhood

Map
Euston Road, London, England, NW1 2AR

What's nearby

  • The British Museum - 20 min walk - 1.7 km
  • Big Ben - 8 min drive - 4.6 km
  • London Eye - 9 min drive - 4.5 km
  • Hyde Park - 9 min drive - 4.7 km
  • Buckingham Palace - 10 min drive - 5.3 km

Getting around

  • London (QQS-St. Pancras International Train Station) - 3 min walk
  • King's Cross & St. Pancras Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Chambers Club - ‬3 min walk
  • ‪GNH Bar - ‬4 min walk
  • ‪Booking Office Bar & Restaurant - ‬2 min walk
  • ‪Fortnum & Mason - ‬4 min walk
  • ‪Burger King - ‬2 min walk

About this property

St. Pancras Renaissance Hotel London

Luxury eco-certified hotel near The British Museum
Located close to London Eye and Big Ben, St. Pancras Renaissance Hotel London provides a terrace, a garden, and dry cleaning/laundry services. Indulge in a body treatment, a hot stone massage, and a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and British cuisine. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with car rentals on site and 2 bars.
Other perks at this hotel include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Wedding services, an elevator, and massage treatment rooms
  • 12 meeting rooms, luggage storage, and concierge services
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 245 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • 37-inch LCD TVs with satellite channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
St. Pancras Renaissance Hotel London is listed in the 2012 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 80 per day)
  • Wheelchair-accessible van parking available
  • Offsite parking within 2625 ft (GBP 37 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 25-35 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Booking Office 1869
  • The Hansom
  • MI+ME

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (4850 square feet)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Elevator
  • Elevator door width (inches): 35
  • Grab bar in shower
  • Shower grab bar height (inches): 27
  • Grab bar near toilet
  • Toilet grab bar height (inches): 27
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 41
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 12 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per night, plus a one-time cleaning fee of GBP 30
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 80 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 25 to 35 per person
  • Self parking fee: GBP 80 per day
  • Nearby parking fee: GBP 37 per day (2625 ft away)
  • Pet fee: GBP 40 per pet, per night plus GBP 30 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel London St. Pancras
London St. Pancras Hotel
London St. Pancras Hotel Renaissance
London St. Pancras Renaissance
London St. Pancras Renaissance Hotel
Renaissance Hotel London St. Pancras
Renaissance London St. Pancras
Renaissance London St. Pancras Hotel
St. Pancras Renaissance London
St. Pancras Renaissance London Hotel
St. Pancras Renaissance London Hotel England
St. Pancras Renaissance Hotel London
St. Pancras Renaissance Hotel
St. Pancras Renaissance
St Pancras Renaissance London
St. Pancras Renaissance Hotel London Hotel
St. Pancras Renaissance Hotel London London
St. Pancras Renaissance Hotel London Hotel London

Frequently asked questions

Does St. Pancras Renaissance Hotel London have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–7:00 PM.

Is St. Pancras Renaissance Hotel London pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 40 per pet, per night. A cleaning fee of GBP 30 also applies. Service animals are exempt from fees.

How much is parking at St. Pancras Renaissance Hotel London?

Self parking is available for GBP 80 per day.

What time is check-in at St. Pancras Renaissance Hotel London?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at St. Pancras Renaissance Hotel London?

Check-out is at noon. Late check-out is available for a fee.

Where is St. Pancras Renaissance Hotel London located?

Located in London City Centre, this luxury hotel is 1 mi (1.6 km) from The British Museum and within 3 mi (5 km) of London Eye and Hyde Park. Big Ben and Buckingham Palace are also within 3 mi (5 km). King's Cross & St. Pancras Underground Station and London (QQS-St. Pancras International Train Station) are within a 5-minute walk.

St. Pancras Renaissance Hotel London Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 555 out of 1001 reviews" "
Rating 8 - Good. 218 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 70 out of 1001 reviews" "
Rating 2 - Terrible. 49 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ingvild

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
A member of staff knocked on the door twice, we did not answer, we did not expect anyone, and he just unlocked and walk in!!!! very very rude!
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really handy for transport. Staff very friendly and helpful. Very luxorius
Stayed 1 night in Nov 2024

10/10 Excellent

jeremy

Stayed 1 night in Oct 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient comfortable and iconic.
Stayed 1 night in Nov 2024

10/10 Excellent

JILL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive you are made to feel you belong and nothing is too much trouble. The building is so beautiful and opulent. Like stepping back to grander times. I recommend the Sunday roast at the booking office
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The history of the hotel building. Wonderfully, grand and Victorian in the original design. Which has been wonderfully restored and updated in a very relatable manor. Fabulous and highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine Tate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining somewhat confusing, check in desk also unconventional and confusing
Stayed 3 nights in Oct 2024

4/10 Poor

linda

Traveled with family
Disliked: Cleanliness
Room was very small; windows were filthy; paid for breakfast but unable to get breakfast because did not open until 8 and we had to get to Heathrow for a noon flight. They had no options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michaela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturesque lobby/restaurant with a lovely front desk check in experience offering up bubbles upon arrival. Friendly staff and clean, spacious rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sebastian

Liked: Property conditions & facilities
Super stay before Eurostar.
Stayed 1 night in Oct 2024

2/10 Terrible

hsinyi

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Returning to the St Pancras Renaissance was a welcomed treat. The property is stunning and the room has a grandeur not experienced in contemporary hotels. The staff were warm and helpful. We look forward to enjoying the hotel in the future.
Stayed 1 night in Sep 2024

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice hotel.
Stayed 3 nights in Sep 2024

2/10 Terrible

phillip

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The tv kept freezing and our breakfast was a disaster. Waited over 1hour for food which was cold with burnt as well as a un cooked toast. We were celebrating a special occasion which was ruined. The staff were great and helpful but the hotel needs to provide a decent service. Not even worth a 3 star
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Just very nice and lovely staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was always smiling and very helpful.
Stayed 3 nights in Sep 2024

6/10 Okay

Holly, Laguna Niguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful building and property. Wonderful staff. The room we were given for our stay was not good. Housekeeping was great though. Room did NOT meet expectations or match the quality of the rest of the hotel. Location is very convenient for travel to anywhere by train, tube, or bus. We enjoyed our meals in the Booking Office Restaurant and Bar was wonderful with fantastic service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stewart, long beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marriot is built into a refurbished railway station, still active, and uses the historical facilities of the station as part of its public spaces. The staff were outstanding. The facilities were excellent. Although the rooms appeared of recent construction, our room was spacious with plenty of room for a king bed, chaise long and large table. The bathroom was well equipped. The major advantages were access to the trains (including the Eurostar to Paris) and a majore shopping and dining area in the station concourse.
Stayed 6 nights in Sep 2024

4/10 Poor

Christopher

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Had a unsatisfactory stay at the property in July. Thought I would give it a second chance as we were back in London with work. It will not be getting a third chance. Pictures on expedia's website do not match the rooms. Absolutely tiny bathroom which needed renovation. Front desk managed to lose our luggage almost making us miss our train. It's an OK hotel but the service does not match the cost.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful exterior and common areas. Staff is excellent- responsive, polite, kind and very helpful. The dining areas, bar and entry area as well as exterior are very grand and inviting. Rooms are adequate but a bit tired and worn with stained carpeting. Location could not be better - especially for train travel!
Stayed 1 night in Sep 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was par excellence! The staff were so helpful and even remembered my name a day later. I've never experienced such a high level of service.
Stayed 2 nights in Aug 2024

8/10 Good

Alina Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic building and lovely atmosphere for dinner/drinks at the Booking Office. Staff courteous and helpful. Very easy access to St Pancras International. The only reason the hotel gets four stars from us is the wall view from the room and what we felt was not a sufficiently comfortable bed (mattress seemed extremely firm).
Stayed 1 night in Aug 2024