Close to Marble Arch and Kensington Gardens, Normandie Hotel has plenty to offer. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
A 24-hour front desk, smoke-free premises, and luggage storage
Multilingual staff and a computer station
Languages
Bulgarian, English, Greek, Russian
Property amenities
Internet
Available in some public areas: Free WiFi
Guest services
24-hour front desk
Luggage storage
Multilingual staff
No housekeeping
Business services
Computer station
Accessibility
This property does not have elevators
More
Smoke-free property
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
A car is not required for transportation to and from this property
Property is also known as
Normandie Hotel London
Normandie London
Normandie Hotel London, England
Normandie Hotel London
Normandie London
Hotel Normandie Hotel London
London Normandie Hotel Hotel
Normandie
Hotel Normandie Hotel
Normandie Hotel Hotel
Normandie Hotel London
Normandie Hotel Hotel London
Frequently asked questions
Is Normandie Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Normandie Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Normandie Hotel?
Check-out is at 11:00 AM.
Where is Normandie Hotel located?
Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station is 5 minutes by foot and Edgware Road (Circle Line) Underground Station is 7 minutes.
Normandie Hotel Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The mattresses must be ancient as they completely flattened with the slightest weight, with springs sticking out. 1 Sheet and no covers or duvets. No toiletries no plug tiny towel no te
fraserGregory
Stayed 2 nights in Sep 2024
2/10 Terrible
Martha, Madison
Traveled with family
25 September 2024
Disliked: Staff & service, amenities
NO internet despite being told it was going to be available. Had to pay for 3 days of international phone service to use personal hot spot. No breakfast on any day we were there. NO staff available for the entire stay. Called the number on the door 3 times and no answer. Beds were springs mattress with little padding on top. Boards under the memory form on the small bed. Fan made available in room did not have adapter to plug in.
Terrible service. No-one at hotel telephone numbers offered did not exist.
Had to wait outside for an hour and only got in through help of another customer who had the same problem. This is not a one off they simply dont care - only stay if you want tk wait ovwr an hour to get in.
Very dirty old damaged furniture didn't dare sleep on the bed slept on top bathroom freezing cold shower no hot water no cuuos for rinsing out after teeth cleaning advertised 24hiur reception more like 4 hour reception wished I'd slept/stayed outside to be honest it was way way overpriced would never ever stay there again and would advise others thinking of booking to have another think
So, we got what we paid for but still.
No staff on site. Beds were very uncomfortable and no consistent hot water.
Pluses - it was safe, the room had a window that opened and the area is beautiful
This hotel should never be on Hotels.com. The shower stall was the size of London’s telephone booth! Forget about amenities - none at all! We did not have cold water for the 1st 4 days. Reception was not manned 24 hrs, maybe 4 hrs a day only! No staff to report to. The cleaning lady who I happen to bumped into 1 afternoon (3 days after check-in) said it was not just us who are complaining. Other guests complained of the same nature as we saw them waiting at the entry hallway, waiting for any staff to talk/report the matter to. One rainy afternoon, we found guests waiting to check in at the front door. No one answers the phone, they said and they have been waiting!
We will never stay at this hotel ever again nor recommend it to anyone!
good hotel limited staff atfront desk sometimes nobody.Cant understand whey they placed me 6 floors upstaire.There were no occupation on lower floors.My only interaction with staff was the cleaner.
Lo unico que debian brindarnos era una pava electrica y WIFI. Desde que llegamos no andaba el WIFI, cambiaron de compania y dijeron que eso tardaria, pasaron dias y nada, les pedimos que nos proporcionaran uno ya que tenia que comunicarme con los padres de una menor y tampoco me dieron solucion, le pedi al hotel de junto su WIFI para llamar a mi familia y me lo proporcionaron, tuve que arreglarmelas por mi cuenta. Por ultimo, la pava electrica llegó dos dias antes de irnos, sin contar de que la persona que nos recibió al entrar no la volvimos a ver y estaba una señora de limpieza de vez en cuando.
I didn’t get in to stay as they lock their doors at 10pm. They hide this rule behind some link. Why isnt it upfront.
All I can hope is that I get my money back - which they took two days before the stay!!!
Only provided portable electric heater which is not enough to heat the room at -2degrees. We tried asking for another heater but reception was closed at night. Woke up with staffs talking loudly in the hallway. Water in the shower is either too cold or boiling hot. Was told they have luggage service only to find out luggage should be collected at 1:30pm or else at 10pm as there will be no staff available in the reception.