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New Road Hotel

4.0 star property
Family-friendly London hotel in Tower Hamlets with a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for New Road Hotel

Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Loft, Hot Tub | Terrace/patio
Serves breakfast, lunch, and dinner
Loft, Terrace | City view
Loft (Spa bath) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The price is AED 313
AED 376 total
includes taxes & fees
26 Jan - 27 Jan

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Pocket Room

Pocket Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Pocket Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Twin

Warehouse Twin | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Loft, Hot Tub

Loft, Hot Tub | Terrace/patio

Loft, Hot Tub

Highlights

Furnished balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (Spa bath)

Loft (Spa bath) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Loft (Spa bath)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft, Terrace

Loft, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Loft, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Family

Warehouse Family | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse Family

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Warehouse K

Warehouse K | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse K

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Warehouse X

Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse X

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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8.2 out of 10, Very Good, (6278)
The price is AED 478
AED 573 total
includes taxes & fees
30 Jan - 31 Jan
The Tower Hotel, London

About the neighborhood

Map
103-107 New Road, London, England, E1 1HJ

What's nearby

  • Brick Lane - 9 min walk
  • Liverpool Street - 19 min walk
  • Tower of London - 3 min drive
  • Tower Bridge - 4 min drive
  • O2 Arena - 13 min drive

Getting around

  • Whitechapel Underground Station - 4 min walk
  • Shadwell Station - 12 min walk
  • London City Airport (LCY) - 23 min drive

Restaurants

  • ‪Tayyabs - ‬1 min walk
  • ‪Zaza's Grill - ‬3 min walk
  • ‪Ambala Sweets - ‬1 min walk
  • ‪Whitechapel Fried Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk

About this property

New Road Hotel

Upscale family-friendly hotel near Brick Lane
Located close to East London Mosque and Tower of London, New Road Hotel provides a coffee shop/cafe, an arcade/game room, and a library. The on-site British cuisine restaurant, Mr White's Chophouse, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), express check-out, and luggage storage
  • A porter/bellhop, coworking spaces, and a 24-hour front desk
  • A front-desk safe, tour/ticket assistance, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 80 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 49-inch flat-screen TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 16.95 for adults and GBP 16.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Mr White's Chophouse
  • Bar
  • Cereal Grind Coffee Shop

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (431 square feet)
  • Coworking space
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

Frequently asked questions

Is New Road Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at New Road Hotel?

This property doesn't offer parking.

What time is check-in at New Road Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at New Road Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is New Road Hotel located?

This family-friendly London hotel is located near the airport, within a 10-minute walk of East London Mosque and Brick Lane. Tower of London and ABBA Arena are also within 3 mi (5 km). Whitechapel Underground Station and Whitechapel Overground Station are within a 5-minute walk.

New Road Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 900 reviews" "
Rating 8 - Good. 279 out of 900 reviews" "
Rating 6 - Okay. 88 out of 900 reviews" "
Rating 4 - Poor. 33 out of 900 reviews" "
Rating 2 - Terrible. 24 out of 900 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Matt

Great hotel and staff. 1.5 blocks from the Whitechapel tube station. Wonderful local restaurants and pubs. Wonderful breakfast.
Stayed 5 nights in Dec 2024

6/10 Okay

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Karol

Stayed 1 night in Nov 2024

8/10 Good

Gillian

Business traveler
Liked: Cleanliness, property conditions & facilities
Overall a good stay. Felt the bar area could have been cleaner - quite a few staff were on but all tables had empty glasses and I didn’t feel staff were that friendly. Breakfast was nice. Room as expected and bed very comfy. Hotel close to tube station and fairly central. Reception staff helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Nathanial

Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times - the staff are so kind & helpful its a cool hotel & very comfortable. I will stay here again..
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar area
Stayed 1 night in Nov 2024

8/10 Good

Paul, Laval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, a bit far from the tourist area but were close to the subways.
Stayed 6 nights in Aug 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a Warehouse X room: Pros- Very comfortable bed, very quiet, air-conditioned, soft and fluffy pillows and blanket, close to Whitechapel Station and an invigorating neighborhood. Cons- after a shower, the could use a squeegee to get the water off the floor where the sink and toilet are, better lighting at the mirror would be nice. The cons are FAR outweighed by the pros. Tobi, Andnan and Shawn were amazing and helped us in a pinch when our airline cancelled our flight. The restaurant, Mr White's Chophouse, was fantastic! Will be staying here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Felipe Andrés

Stayed 3 nights in Oct 2024

10/10 Excellent

Pj

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Kingston upon Hull

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice unique Hotel with friendly staff. Room very comfy and pleasant .
Stayed 3 nights in Nov 2024

2/10 Terrible

David

Stayed 1 night in Sep 2024

2/10 Terrible

Safeena

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not happy with my stay at all was really noisy and dirty

10/10 Excellent

Anthea Ann

Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Shelby

Liked: Staff & service, property conditions & facilities
I really enjoyed the hotel. It was small but extremely functional! It’s a super close walk to the tube. The area felt safe, but it was noisy. There’s a hospital near so I heard a lot of ambulances. There are tons of places to eat in the area, as well as downstairs in the restaurant. I’d definitely stay here again!
Stayed 5 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and really nice! They helped us with everything we needed. The place was super clean and new. It was central and we loved it!
Stayed 4 nights in Oct 2024

2/10 Terrible

Mim’s

Disliked: Cleanliness
Stayed 2 nights in Oct 2024