Beautiful hotel, did my partner a little birthday dessert and delivered to the room which was a lovely touch, comfy bed, room was ready early which was brilliant! However breakfast was a bit chaotic, we had to wait in a separate room that didn’t even have any cups for a cup of coffee, when we finally got into breakfast the poor staff were run ragged and visibly stressed, there was nothing left in the buffet forcing us to order from the menu which was an extra charge per person (which we thought was a bit off as when we’ve stayed at 5* hotels that include breakfast, all breakfast is actually included with no hidden costs), breakfast was very tasty, however my partner didn’t receive his order and as we were in a rush we did leave without it, they did apologise profusely and give us a bottle of wine to make up for it which we really appreciated. All in all a lovely stay, beautiful hotel and kind, friendly staff but breakfast really needs looking into. Also we think fitz bar should be open slightly earlier so you can go in for a nice lunch time drink!