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Holiday Inn London - Kensington High St., an IHG Hotel

4.0 star property
Hotel with a full-service spa, near Kensington Palace

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - Kensington High St., an IHG Hotel

Indoor pool
Point of interest
Exterior
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Parking available
  • Room service
  • Bar
The price is AED 371
AED 445 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Shower/tub combination
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Shower/tub combination
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Shower/tub combination
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Shower/tub combination
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Shower/tub combination
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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The price is AED 328
AED 393 total
includes taxes & fees
5 Jan - 6 January 2025
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About the neighborhood

Map
Wrights Lane, Kensington, London, England, W8 5SP

What's nearby

  • Kensington High Street - 4 min walk
  • Kensington Palace - 14 min walk
  • Olympia Conference and Exhibition Centre - 18 min walk
  • Royal Albert Hall - 19 min walk
  • Buckingham Palace - 8 min drive

Getting around

  • High Street Kensington Station - 4 min walk
  • West Brompton Station - 20 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Jacuzzi - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Dishoom - ‬5 min walk
  • ‪Japan House - ‬4 min walk
  • ‪The Ivy Kensington Brasserie - ‬4 min walk

About this property

Holiday Inn London - Kensington High St., an IHG Hotel

Upscale hotel near Kensington Palace
Located close to Royal Albert Hall and Olympia Conference and Exhibition Centre, Holiday Inn London - Kensington High St., an IHG Hotel provides a terrace, a coffee shop/cafe, and a garden. Indulge in a manicure/pedicure, a massage, and a body scrub at Imagine, the onsite spa. The on-site international cuisine restaurant, Boulevard Restaurant, offers breakfast, lunch, and dinner. Fitness classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and massage treatment rooms
  • Concierge services, wedding services, and smoke-free premises
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 706 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

Czech, English, French, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: GBP 17.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Boulevard Restaurant
  • Starbucks
  • Lounge Bar

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to all recreational facilities is subject to a surcharge.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St., an IHG Hotel Hotel
Holiday Inn London - Kensington High St., an IHG Hotel London

Frequently asked questions

Does Holiday Inn London - Kensington High St., an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn London - Kensington High St., an IHG Hotel?

As of 21 December 2024, prices found for a 1-night stay for 2 adults at Holiday Inn London - Kensington High St., an IHG Hotel on 21 January 2025 start from $204.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn London - Kensington High St., an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn London - Kensington High St., an IHG Hotel?

Self parking is available for GBP 45 per day. Limited spots are available.

What time is check-in at Holiday Inn London - Kensington High St., an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn London - Kensington High St., an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn London - Kensington High St., an IHG Hotel located?

Located in London City Centre, this spa hotel is within 1 mi (2 km) of Kensington Palace, Olympia Conference and Exhibition Centre, and Royal Albert Hall. Buckingham Palace and Big Ben are also within 6 mi (10 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 12 minutes.

Holiday Inn London - Kensington High St., an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 588 out of 1521 reviews" "
Rating 8 - Good. 443 out of 1521 reviews" "
Rating 6 - Okay. 236 out of 1521 reviews" "
Rating 4 - Poor. 125 out of 1521 reviews" "
Rating 2 - Terrible. 129 out of 1521 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bekki

Traveled with partner
Very friendly service, we were offered a free upgrade when checking in. Will stay here again xx
Stayed 1 night in Dec 2024

2/10 Terrible

Lance

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
’ve stayed at this hotel twice before, in 2021 and 2022, for short stays and had a positive experience. However, my recent five-night stay was by far the worst hotel experience I’ve ever had, and I deeply regret choosing this property. I booked this stay through Expedia, which may have contributed to the issue, though I had previously booked directly with the hotel. For the price, we were placed in the smallest room available, which was not suitable for two people. Worse, the room had significant black mold on the walls. As someone familiar with the UK's damp climate, I understand that mold can be common, but this was entirely unacceptable in a hotel, especially when you’re paying a premium for a five-night stay. The housekeeping staff appeared to have tried to clean the mold but only succeeded in smearing it across the walls. Even worse, they attempted to hide the mess behind a curtain. After complaining to the manager, I was moved to a larger room, though it had a smaller bed, which was uncomfortable for my partner and me as we are both tall. This was far from ideal, but I accepted it out of necessity. The issues didn’t end there. In the breakfast area, I encountered staff behavior that seemed to reflect unconscious bias in how guests were seated. When I raised my concerns, rather than offering understanding or resolution, the staff became defensive and dismissive. This was troubling and unprofessional. Since leaving the hotel, I have been unwell, and the symptoms began
Stayed 5 nights in Dec 2024

2/10 Terrible

Samik

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Stayed 3 nights in Oct 2024

10/10 Excellent

vanessa, sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The request for early check in was honoured and the checking was seamless.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with this hotel and the visit to London. Excellent location, good sized clean and modern room. Staff were great especially Pale and Maz who had to go above and beyond when we lost an item when switching from one room to another. We arrived earlier than our check-in time and our room was not available. Later, there was a chance to check in slightly earlier but room was on the first floor above reception- went to look at it but that room was not satisfactory so we were moved to another room on a higher floor which was larger and renovated unlike the first floor. In that process, we left an item which we only realized hours later and Pale and Maz were able to retrieve it and were so gracious in doing so. Doorman, bellman and all were lovely throughout the stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ibrahim

Stayed 1 night in Nov 2024

10/10 Excellent

Jayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent location close to tube. Staff at the hotel were excellent, always helpful and could not do enough for you. Room was very clean. Would highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Hollie

Stayed 1 night in Nov 2024

6/10 Okay

Shaun

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
in a good location but the hotel is ver dated and the pictures (especially of pool) are very misleading
Stayed 3 nights in Dec 2024

8/10 Good

Bradley

Stayed 1 night in Nov 2024

10/10 Excellent

David, Stockport

Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was incredible. And the staff were very helpful in every way. We found this hotel very convenient for transportation. It was close to everything we needed. Our room was small but had enough room for us to be comfortable. The bathroom was modern and very clean. I would stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - good breakfast no complaints really. The room was small but ok for 2 nights
Stayed 2 nights in Nov 2024

2/10 Terrible

Rebecca

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We ended up checking out early and moving to a Radisson. Pubic hair was in the bathroom, the beds were rock solid and people above us had a party in their room. To top it off, we had the fire alarm go off at 4am from their smoking upstairs. Staff told us it was incense from a r room but we know it was the party people since we heard them out the window and they didn’t return post fire alarm. The only highlight was we were refunded our money by the Duty Manager. For being in High Street Kensington and charging £350 a night, we’d expect a bit more of the general Holiday Inn group budget to make this hotel more special.
Stayed 4 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Melissa

Stayed 1 night in Nov 2024

8/10 Good

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel overall. The staff were very friendly, keen and helpful but we would like to make special mention of Hannah in the restaurant/bar. Her cheerfulness, excellent service and kind consideration made us feel right at home and very relaxed.
Stayed 1 night in Nov 2024

10/10 Excellent

Naim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2024

10/10 Excellent

Naim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatio
Stayed 3 nights in Sep 2024

10/10 Excellent

Basma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Denice

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff greeted us with warmth and shared us some knowledge and tips about becoming an IHG member. Georgina from Holiday Inn High Street Kensington offered us many upgrades and preferences to choose from. This is, by far, our most favourite Holiday Inn IHG branch and would love to come back again
Stayed 2 nights in Nov 2024

10/10 Excellent

JANET

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of the location is wonderful. Very close to High Street Kensington Tube Station. Shopping close by. Rooms are clean, small but typical for London.
Stayed 5 nights in Nov 2024

8/10 Good

Marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable and arriving late I could wander to get dinner comfortably on my own
Stayed 1 night in Nov 2024

6/10 Okay

Victor

Liked: Cleanliness, staff & service
Our room faced the service area next to the hotel.It was quite loud at times both early and late. The heat in the room never did catch up. We were only there for a few days and decided to live with it.
Stayed 3 nights in Nov 2024