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Holiday Inn Express London - Limehouse, an IHG Hotel

3.0 star property
Eco-certified London hotel in Tower Hamlets with free breakfast

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express London - Limehouse, an IHG Hotel

Property grounds
Property grounds
Exterior
Property grounds
Standard Room, 2 Twin Beds | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
The price is AED 304
AED 365 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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8.2 out of 10, Very Good, (5981)
The price is AED 454
AED 545 total
includes taxes & fees
5 Jan - 6 January 2025
The Tower Hotel, London

About the neighborhood

Map
469-475 The Highway, Limehouse, London, England, E1W 3HN

What's nearby

  • Tower Bridge - 4 min drive
  • Tower of London - 5 min drive
  • London Bridge - 7 min drive
  • ExCeL Exhibition Centre - 8 min drive
  • O2 Arena - 10 min drive

Getting around

  • Limehouse Station - 5 min walk
  • Limehouse DLR Station - 5 min walk
  • London City Airport (LCY) - 17 min drive

Restaurants

  • ‪The Craft Beer Co - ‬5 min walk
  • ‪Bread Street Kitchen by the River - ‬6 min walk
  • ‪The White Swan - ‬4 min walk
  • ‪Old ship - ‬6 min walk
  • ‪La Figa - ‬4 min walk

About this property

Holiday Inn Express London - Limehouse, an IHG Hotel

Eco-certified hotel near ExCeL Exhibition Centre
Located close to O2 Arena, Holiday Inn Express London - Limehouse, an IHG Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a bar. Free in-room WiFi and a business center are available to all guests.
Other perks at this hotel include:
  • Self parking (surcharge), a vending machine, and a banquet hall
  • Luggage storage, an elevator, and a front-desk safe
  • Coffee/tea in the lobby, 3 meeting rooms, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 150 rooms include comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per day)

Food and drink

  • Free buffet breakfast available weekdays 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Limehouse
Holiday Inn Express Limehouse Hotel
Holiday Inn Express Limehouse Hotel London
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Limehouse Holiday Inn Express London
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Holiday Inn Express London Limehouse
Holiday Inn Express London Limehouse an IHG Hotel
Holiday Inn Express London - Limehouse, an IHG Hotel Hotel
Holiday Inn Express London - Limehouse, an IHG Hotel London

Frequently asked questions

Is Holiday Inn Express London - Limehouse, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express London - Limehouse, an IHG Hotel?

Self parking is available for GBP 20 per day.

What time is check-in at Holiday Inn Express London - Limehouse, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express London - Limehouse, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express London - Limehouse, an IHG Hotel located?

Located in Tower Hamlets, this eco-certified hotel is 3.5 mi (5.7 km) from ExCeL Exhibition Centre and 4.4 mi (7 km) from O2 Arena. Limehouse DLR Station is only a 5-minute walk and Limehouse Station is 5 minutes.

Holiday Inn Express London - Limehouse, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 400 out of 1002 reviews" "
Rating 8 - Good. 408 out of 1002 reviews" "
Rating 6 - Okay. 114 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Genesis Marie

Stayed 3 nights in Oct 2024

8/10 Good

Kalynda, Ironton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this day. The staff was very friendly at times. It got busy and they didn’t have enough people to wait on the customers at the bar, but all in all it was OK food The breakfast served leftovers from the day before
Stayed 4 nights in Sep 2024

10/10 Excellent

Ryan A.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 3 nights in Oct 2024

6/10 Okay

Allan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was covered in scaffolding and a covering. No access to the front door we had to use side fire exit. There was one small notice telling us to use side entrance. It would of been a good idea to inform us of the work being done. The staff were welcoming and friendly, food was excellent.
Stayed 4 nights in Oct 2024

10/10 Excellent

Farhana, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Sabrina

Liked: Cleanliness
Could’ve been cleaner
Stayed 3 nights in Oct 2024

2/10 Terrible

Guna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Patricia, Bertram

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The linen was clean in the room, but the carpets throughout the facility were all stained. The exterior of the complex was under renovation, so all windows were covered by scaffold and mesh. Breakfast is the only meal available in this hotel and the nearest eating outlet was about 15 minutes walk away.
Stayed 4 nights in Sep 2024

2/10 Terrible

Ruth

Disliked: Staff & service
Poor
Poor service. Accidentally booked the wrong date and wanted to transfer it to the correct date. This was not permitted and I lost all the money. Poor customer service guys. You should be ashamed of yourselves, especially when I use hotels.com and IHG hotels so much.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early to be able to find a parking space. Only a few minutes' walk from tube station. Good choice at breakfast.
Stayed 3 nights in Jun 2024

2/10 Terrible

Michelle

Traveled with group
Poor
There was building works going on at the hotel our room view window had scaffolding up and cement smell in the room which was open on arrival and the dust from thd building works . Thd bathroom stunk like old cigarettes smell was an awful nights sleep banging of doors on reporting it yo receptionist he or she didnt seem conconcerned and told us to email the manager no compensation was offered very bad service .
Stayed 1 night in Aug 2024

10/10 Excellent

Bassam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Clean and modern rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

KING HONG HARVEY

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Cheyenne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Liar, liar.....
We only booked here because they advertised parking. However. I prepaid for 4 nights and only got to park in their lot 2 nights. Realistically, there are only 10 spaces for the entire hotel. I was promised a refund for the parking fees but was constantly given the run around about getting it. I was told the manager would have to approve it but he was never there. I was told to park on the street behind the hotel and got a parking ticket the first night. So not only am i out my parking fees, I had to pay a £60 ticket. I can't wait to go back to London but will stay somewhere else. This place will lie and steal your money.
Stayed 4 nights in Jul 2024

2/10 Terrible

Corrina

Stayed 4 nights in Jul 2024

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID!! So rude and unprofessional
The worse experience of any hotel I have stayed it - and I didn’t even make it inside! I arrived to park my car in the excuse of a car park, the reason I got stuck was that there were cars waiting, then cars waiting behind me leading into the busy carriageway road - cause mass issues and extremely dangerous. After being stranded in the car park for 15 minutes I made the decision to ring the reception for some assistance. Unfortunately I got a guy called Frank (the Manager apparently). I explained the car parking situation, and that as there are no spaces I will book into a different hotel at my cost but I’m not paying for parking as technically I have not ‘Parked’. I asked him to put my reg in and clear it off so I am not fined. He would not cooperate, was extremely rude! He explained that he does not have the time to help me - I asked for a call back when convenient - he said he would be too busy. You had vans parked in disabled spaces also, without displaying a badge - I raised this also and Franks extremely professional response was ‘it’s first come first served’. I’ve never experienced anything like this before, I spend £1000’s a year with work on hotels, and I will never book into a Holiday Inn or Holiday Inn Express again.
Stayed 1 night in Jul 2024

2/10 Terrible

Rajesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheaters - They fleeced me.
Worst experience ever. We had stayed only 1 night and checked out before 11 am next morning (21st July) after being assured by Anita (Front desk) that the balance of the 4 nights amount will be refunded if we wanted to check-out early. In case it was not so, Then my plan was to continue to stay there rather than move to another hotel. I double-triple times reconfirmed and was assured by Anita that 'I need not worry' and she will initiate the refund. On following up the day after, I was informed that it will not be refunded. Pedro Teixeira, the reservation manager, accepted a mistake on part of their staff but said he cannot do anything. Now, this is an error from their team. They cannot put the cost of not training their staff on me. I chased Pedro requesting that the mistake is on their part and why I should I suffer by ending up paying for 4 extra nights. They need to refund and be fair. Pedro, just chose to ignore my plight. I asked him to be fair and not take advantage and be fair to compensate for their team's mistake. However, he is not refunding and hate Holiday Inn Express for this! THEY HAVE JUST CHEATED ME. THEY HAVE CHARGED ME FOR 5 NIGHTS AGAINST THE ONE I USED BECAUSE THEY ASSURED ME THAT THEY WILL REFUND MY 4 NIGHTS IF I CHECKED OUT AFTER 1 NIGHT! If Holiday Inn has any customer service policy then this is a classic example for them to step and resolve. Remaining in anticipation.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nadia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel for a quick trip, had no problems finding it! Totally recommend, breakfast was lush.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Limehouse
Very good, but the floor of the shower cubicle in our room (713) was extremely slippery and could easily cause a fall. But the room was clean, the bed good and the breakfast was tasty. all in all, a very good experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlie

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jul 2024

6/10 Okay

Kechuan, Weston

Disliked: Property conditions & facilities
Not very clean
Stayed 7 nights in Jun 2024

10/10 Excellent

Andrea

Traveled with family
Really enjoyed our stay. Fantastic breakfast, clean room, friendly staff.
Stayed 1 night in Jun 2024