Located close to Twickenham Stadium, Holiday Inn London Brentford Lock, an IHG Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, The Open Lobby, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), self parking (surcharge), and concierge services
Luggage storage, a 24-hour front desk, and smoke-free premises
6 meeting rooms, a banquet hall, and an elevator
Guest reviews say great things about the helpful staff
Room features
All 134 rooms have comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
Hypo-allergenic bedding and free cribs/infant beds
Bathrooms with shower/tub combinations and free toiletries
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Covered self parking on site (GBP 14 per night)
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Food and drink
Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 13.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Restaurants on site
The Open Lobby
Things to do
Fitness center
Family friendly
Free cribs/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Ballroom
Banquet hall
Elevator
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services
Business services
Business center
Conference space (12745 square feet)
Meeting rooms - 6
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 13.95 per person
Covered self parking fee: GBP 14 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock, An Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock, an IHG Hotel Hotel
Holiday Inn London Brentford Lock, an IHG Hotel Brentford
Holiday Inn London Brentford Lock, an IHG Hotel Hotel Brentford
Frequently asked questions
Is Holiday Inn London Brentford Lock, an IHG Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn London Brentford Lock, an IHG Hotel?
Self parking is available for GBP 14 per night.
What time is check-in at Holiday Inn London Brentford Lock, an IHG Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Holiday Inn London Brentford Lock, an IHG Hotel?
Check-out is at 11 AM.
Where is Holiday Inn London Brentford Lock, an IHG Hotel located?
Located in Syon, this hotel is 2.8 mi (4.4 km) from Royal Botanic Gardens, Kew and 2.8 mi (4.5 km) from Twickenham Stadium. Harrods and Wembley Stadium are also within 9 mi (15 km). Brentford Station is 11 minutes by foot and Syon Lane Station is 13 minutes.
Holiday Inn London Brentford Lock, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice property in Brentford offered us exactly what we were looking for. Walkable to some nice restaurants and pubs. Enjoyed the Starbucks coffee in the morning and the comfortable lounge area off the lobby.
We loved the location on the locks. The hotel
Is also convenient distance from
Kew Gardens via the bus.
Breakfast is self service, although plentiful and good variety. The quality was average with most items items being luke warm! With insufficient number of staff to give you a more pleasant dining experience.
Nice hotel with friendly and helpful staff. Would be nice if there was discount for hotel guests to park but seems it is full price no matter what. Easy and pleasant stay regardless.
Excellent location to stay outside of the Central London area, especially if you require both parking and easy access to train service.
Convenience store right next door, and very high-value breakfast add-on option.
I was there for a family event, which we held at the hotel, and they could not have been more helpful, every member of staff that I dealt with was determined to make sure that they did everything that they could to ensure it was a success.
Very friendly and helpful staff . Handy to have underground parking with liftstraight up to reception . Room was quite spacious and bed was comfortable. Well soundproofed from the planes flying into Heathrow . Nice breakfast with lots of choice although the booth we chose was subject to a draught from the front door and it was a chilly morning . Late check out available for rewards club members
Ken
Stayed 1 night in Oct 2024
6/10 Okay
Sadia
Traveled with family
12 October 2024
Liked: Cleanliness
The property was conveniently located
But the breakfast let it down, not well stocked or well presented, Staff was not adequately trained in service, with extremely slow
Room was large, walking distance to shops and dining. Great continental breakfast. We enjoyed this hotel more than the 5 star we stayed at in London for part of the trip.