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Hampton by Hilton London City

4.0 star property
Eco-certified hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Hampton by Hilton London City

Front of property
Free daily on-the-go breakfast
Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AED 403
AED 484 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
12-20 Osborn Street, London, England, E1 6TE

What's nearby

  • Tower Bridge - 18 min walk - 1.6 km
  • Tower of London - 19 min walk - 1.7 km
  • London Bridge - 5 min drive - 2.5 km
  • London Eye - 9 min drive - 4.8 km
  • Big Ben - 10 min drive - 5.3 km

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London City Airport (LCY) - 24 min drive

Restaurants

  • ‪The White Hart - ‬1 min walk
  • ‪Exmouth Coffee Company - ‬1 min walk
  • ‪Zoom East Kitchen & Bar - ‬3 min walk
  • ‪Efes - ‬1 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

Upscale eco-certified hotel refurbished in 2023 and located near Tower Bridge
Located close to Tower of London and London Bridge, Hampton by Hilton London City provides free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An elevator, smoke-free premises, and multilingual staff
  • Luggage storage, a front-desk safe, and a 24-hour front desk
  • A vending machine
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 129 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch TVs with digital channels
  • Refrigerators, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Frequently asked questions

Is Hampton by Hilton London City pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hampton by Hilton London City?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hampton by Hilton London City?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Hampton by Hilton London City located?

Located in Shoreditch, this eco-certified hotel is within 1 mi (2 km) of Tower Bridge and Tower of London. London Bridge and London Eye are also within 3 mi (5 km). Aldgate East Station is only a 3-minute walk and Aldgate Station is 6 minutes.

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Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1053 reviews
Rating 8 - Good. 393 out of 1053 reviews
Rating 6 - Okay. 71 out of 1053 reviews
Rating 4 - Poor. 24 out of 1053 reviews
Rating 2 - Terrible. 19 out of 1053 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jamerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , breakfast and staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Yonemura

Liked: Amenities, property conditions & facilities
Nice hotel, but the area is not safe
Stayed 5 nights in Mar 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Service great. Nice buffet breakfast. Close to Algate East tube station.
Stayed 2 nights in Feb 2025

8/10 Good

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Right next to brick lane. Easy access to transport. Many different breakfast options. Only negative was the lighting near a mirror for doing make up.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rakesh was so kind to put my ice bags in the freezer overnight each evening, as I needed them to keep ny insulin pens cold during the day. He was so very accommodating as was Rohen. The breakfast was very good and the room so comfortable and clean. I would definitely recommend this hotel to friends and family.
Stayed 5 nights in Feb 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities; room and bar/reception area. Great breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. The area that the hotel is in is terrible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location. Fantastic staff Close to underground
Stayed 3 nights in Dec 2024

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, property conditions & facilities
That’s hotel is very nice & clean also service is supper like morning breakfast . I m enjoy my trip with family in nine nights & thanks al staff
Stayed 9 nights in Dec 2024

10/10 Excellent

Julia Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were a really good size Breakfast was excellent. Something for everyone Staff at front reception really friendly and accommodating, looking after our bags before checking in and after checking out
Stayed 3 nights in Dec 2024

10/10 Excellent

NIGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean,modern,comfortable hotel. Staff friendly and helpful, Breakfast was tasty with good variety of hot and cold quality products. Hotel great location, right beside Aldgate East underground station, yet very quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

SASIPRAPHA

Liked: Cleanliness, staff & service, property conditions & facilities
It’s great!
Stayed 1 night in Jan 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 7 nights in Aug 2024

10/10 Excellent

Federica

Liked: Amenities
Hotel is very clean . The position is near underground. Breakfast is very cool
Stayed 4 nights in Dec 2024

10/10 Excellent

Haedo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel to stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Zowie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Very clean. Modern looking. Breakfast was great.
Stayed 2 nights in Nov 2024

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice value for money
Stayed 3 nights in Nov 2024

6/10 Okay

Emma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The area around the hotel feels very run down and the hotel doors remain locked at all times, access using your room key or the intercom. When I checked in there were 3 members of staff, one was serving another guest and I was asked to wait to speak to the same member of staff rather than being checked in by one of the other 2. After I was waiting a few minutes eventually one of them offered to help me. The breakfast is a free-for-all and located within reception so guests are walking through with bags which feels bizarre. The quality of the food was mediocre, not what I'd expect from a 4* hotel. The room was clean and modern and a good size but overall I wouldn't stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and the breakfast had a great variety!
Stayed 1 night in Sep 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Really nice hotel and great, helpful, friendly staff. Only thing we didn't like was you cannot open the windows for fresh air. Air con only.
Stayed 2 nights in Nov 2024

8/10 Good

MOISES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean
Great location, easy to check in, clean and a good price. This is a great spot if you need to be in East London and need somewhere to lie your head. Super close to the District Line/Aldgate East station. Even though Brick Lane and Whitechapel Road are busy, you don't hear the noise
Stayed 1 night in Dec 2024