Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Free offsite parking
Conveniences
Elevator
Guest services
24-hour front desk
Multilingual staff
No housekeeping
Wedding services
Accessibility
Elevator
More
Smoke-free property
Room amenities
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a security system and outdoor lighting
Property is also known as
Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon
Frequently asked questions
Is Grand Sapphire Hotel & Banqueting pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Sapphire Hotel & Banqueting?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Grand Sapphire Hotel & Banqueting?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.
What time is check-out at Grand Sapphire Hotel & Banqueting?
Check-out is at 11:00 AM.
Where is Grand Sapphire Hotel & Banqueting located?
Located in Waddon, this hotel is within 12 mi (20 km) of Westminster Bridge, Westminster Abbey, and Big Ben. Natural History Museum and Chessington World of Adventures are also within 12 mi (20 km). Croydon Waddon Station is 17 minutes by foot.
Grand Sapphire Hotel & Banqueting Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice hotel good staff but in industrial area which was noisy .breakfast was a buffet type and I had to ask the staff to re fill the food containers.No bacon available .yard containing skips was situated adjacent to the hotel and they were moved around from an early hour.Walls really thin I heard the occupants in the next room talking normally.
This hotel and directly outside is beautiful... It appears to be in an industrial estate area so is pretty quiet at night.
We had an executive suite booked and were told upon arrival that we needed to pay £100 security fee ... This was not mentioned at the time of booking nor was it in the terms and conditions I had sent to me, they however insisted I pay it so be aware of this.
The suite was nice, however our bed was hard like concrete resulting in me getting very little sleep. My daughter's put up bed was very comfortable. Included breakfast was ok, what was there was nice, a little disappointed in the hot dog sausages and no bacon, but otherwise overall it was ok.
no bar or restaurant. in the middle of an industrial estate so very noisy from 6 am. room was not cleaned for the first 2 days we were there. had to complain
alison
Stayed 3 nights in Oct 2024
6/10 Okay
Laura
14 October 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dining hall and reception area beautiful but my room was very basic.Draughty window and doorframe of bathroom could do with modernising.A table next to bed would have been handy.My room also noisy with lorry business next door and events downstairs.
Property could be alot better, lack of maintenance, leaking roofs. Very basic breakfast, noisy when wedding are on and left not working when we stayed.
Ok stay after a wedding event held at the hotel itself. For the price the hotel wasn’t all that
Really noisy and had a weird smell
Thasmina
Stayed 1 night in Aug 2024
10/10 Excellent
Lilly
13 August 2024
Lilly
Stayed 2 nights in Jun 2024
4/10 Poor
Dileen
Traveled with family
11 August 2024
Disliked: Cleanliness
Double bed had a single duvet width wise. When in the bed the duvet sat chest level. When pulled feet were exposed. Sheets and pillowcase had rips and was dusty.
Sheets were dirty in room.
The good: Great Banquet Halls and nice breakfast selections.
The bad: My room and my Uncle and his wife’s room smelt like sewage! I was offered an alternative much smaller room with no iron, and two baby size towels! I moved to the Hilton the following morning!!!