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Excel Guest House

2.5 star property
Hotel with a 24-hour front desk, near ExCeL Exhibition Centre

Choose dates to view prices

Photo gallery for Excel Guest House

View from room
View from room
Free toiletries, hair dryer, towels
Desk, iron/ironing board, WiFi
Desk, iron/ironing board, WiFi

Reviews

4.0 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room, Shared Bathroom

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Triple Room, Shared Bathroom

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room, Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Family Room, Shared Bathroom

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Single Room, Shared Bathroom

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

Single Room, Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
585 Barking Road, Plaistow, London, England, E13 9EZ

What's nearby

  • ExCeL Exhibition Centre - 5 min drive - 3.4 km
  • Westfield Stratford City - 7 min drive - 4.7 km
  • ABBA Arena - 7 min drive - 4.9 km
  • London Stadium - 7 min drive - 5.3 km
  • O2 Arena - 10 min drive - 7.3 km

Getting around

  • West Ham Station - 4 min drive
  • Plaistow Underground Station - 14 min walk
  • London City Airport (LCY) - 6 min drive

Restaurants

  • ‪Boleyn Tavern - ‬7 min walk
  • ‪Green Street Cafe - ‬8 min walk
  • ‪King Rooster - ‬10 min walk
  • ‪The Delicious Cafe Sandwich Bar - ‬1 min walk
  • ‪Papa's Chicken - ‬2 min walk

About this property

Excel Guest House

Hotel near ExCeL Exhibition Centre
Excel Guest House provides a terrace and more. Stay connected with in-room WiFi (surcharge).
Other perks include:
  • Self parking (surcharge), a 24-hour front desk, and luggage storage
Room features
All guestrooms at Excel Guest House offer comforts such as air conditioning, as well as amenities like WiFi.
Other conveniences in all rooms include:
  • Flat-screen TVs with premium channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 2.00 per day)
  • Available in some public areas: WiFi (GBP 2.00 per day)

Parking and transportation

  • Self parking on site (GBP 5.00 per day)
  • Wheelchair-accessible parking available

Family friendly

  • DVD player

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: GBP 2.00 per day (rates may vary)
  • Fee for wireless internet in public areas: GBP 2.00 per day (rates may vary)
  • Self parking fee: GBP 5.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Excel hotel London
Excel Guest House Hotel London
Excel Guest House Hotel
Excel Guest House London
Excel Guest House Hotel
Excel Guest House London
Excel Guest House Hotel London

Frequently asked questions

Is Excel Guest House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excel Guest House?

Self parking is available for GBP 5.00 per day.

What time is check-in at Excel Guest House?

Check-in start time: 2 PM; Check-in end time: 4 AM.

What time is check-out at Excel Guest House?

Check-out is at 11 AM.

Where is Excel Guest House located?

Located in Newham, this hotel is within 3 mi (5 km) of ExCeL Exhibition Centre, Westfield Stratford City, and O2 Arena. Thames River is 2.8 mi (4.4 km) away. Plaistow Underground Station is 14 minutes by foot and Upton Park Underground Station is 15 minutes.

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Excel Guest House Reviews

Reviews

4.0
Rating 10 - Excellent. 2 out of 116 reviews
Rating 8 - Good. 10 out of 116 reviews
Rating 6 - Okay. 18 out of 116 reviews
Rating 4 - Poor. 32 out of 116 reviews
Rating 2 - Terrible. 54 out of 116 reviews

4.8/10

Cleanliness

4.8/10

Staff & service

3.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
It was tiny , the light flickered and the blinders where broken in the bathroom so anyone could look in. Also they messed up my other booking for my friends room.
Stayed 1 night in May 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Keith, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cheap Hotel
Upon arrival was told that room was not paid for as I had expected they said they had received my card details but had no card processing facilities and I needed to pay the full 10 days in advance in cash that I could go to a teller machine in a nearby service station to make the withdrawal, which I did and insisted on a receipt, I will verify the payment made to Expedia upon my return to Aus. The room had a small Dinning table with 2 three leg chairs which fell over backwards unless weight was put on the seat, the bedroom area had a small square coffee table that one leg had fallen off of and a double bed with 2 very thin pillows there were no draws or clothes hanging facilities. toilet and bathroom were seperate and shared and were clean and tidy. TV worked but took 40 mins to come on
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Honestly never stayed in a room as bad as this in my life.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

matkustaja, Finland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VÄLTÄ TÄTÄ PAIKKAA!! Avoid this place!!
This hotel is the worse hotel I have ever stayed , conditions of the room is disgusting and toilets too. You can't sleep this place. Terrible noise at nights.No hot or warm water. I would never ever recommend anyone for this hotel.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
This review was submitted before 2018 and has not been verified.

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bottom end accommodation
Dreadful. Yes it was cheap, but dirty, filthy carpet. Shower produced only a low flow of warm water. Bathroom door wouldn't open enough because bed obstructed. Receptionist (pleasant guy) tried charging a higher rate than was quoted. Definitely wouldn't recommend. There are better cheap hotels/guest houses in the area.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't as good as expected. Ended up having to share a bathroom/toilet if you want to call it that. No one on Reception when I first arrived, and when they did come through after another customer found them they were on the phone. Room smelt like someone might have been smoking on there, and being a non-smoker didn't find it very nice.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
noisy. Damp no cleaners
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bargain bin of hotels wont stay again
no so good they moved us to a sister hotel and it was not a good experience the shower door was missing and even had plug sockets in the bathroom
This review was submitted before 2018 and has not been verified.

2/10 Terrible

paul

Disliked: Staff & service, property conditions & facilities, room comfort
The conditions were poor .noisy kids .and the bathroom was filthy
This review was submitted before 2018 and has not been verified.

4/10 Poor

Emma

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel lejos de Londres
La entrada fue complicada, puesto que habíamos llamado a Hoteles.com para confirmar que llegaríamos tarde y nos dijeron que no pasaba nada porque tenían recepción 24h. cuando llegamos a las 02:30h nos dijeron que teníamos que pagar en efectivo toda la estancia ( 4 noches. 222 libras) para poder entrar, menos mal que había un cajero enfrente. Muy lejos del centro de Londres, hay que coger autobus hasta Stratford (la parada esta cerca del hotel o 35min. andando)y metro hasta el centro, unos 30 min. Nunca habia estado en Londres, pero por ese precio en España tienes hoteles muy buenos.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

madhuri, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experiance
I will highly recomend to not stay in this hotel basic thing which is required is comfortable bed and privacy in this hotel both things are not present. Bed is acctualy whith concave groved matres and we can easily hearand understand the voices from nearby room. Toilets are badly maintained. And room had some smell Carpet is full of dust Over all not value for money go for central london hotels
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN
ich habe mir für meinen Aufenthalt in London eine andere Unterkunft gesucht, weil ich dort nicht schlafen konnte. Das bezahlte Geld war mir dann auch egal!
This review was submitted before 2018 and has not been verified.

8/10 Good

ray Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for price but very noisy
Clean hotel,but the bin wasnt changed during.my 6 day stay,the other guests were very noisy even very late at night,as was the neighbourhood good price clean room bit small very close to lots of shops and cafes
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
one night . work stopover
terrible place , loads of very loud all night ,music and shouting , dubious people hanging around inside and outside , obvious brothel . very basic , room clean enough , basic , but shared toilet and bathroom disgusting . did not sleep all night , left to go to work at 5 am even though i was not due to start until 9 . never again
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Judith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy review
V noisy. People shouting through the night. Sirens outside. Carpet so dirty, didn't want to stand in bare feet!
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Fernanda, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con cero limpieza
de tan feo lugar decidimos movernos a otro hostal mucho más limpio, más seguro y sin tanto ruido. No lo recomiendo.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

james, Romsey

Liked: Cleanliness, staff & service, room comfort
Working in east london
Comfortable stay and nice staff.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Crystal, Sheffield

Liked: Staff & service
Disliked: Cleanliness, room comfort
You get what you pay for
The location was good with regular buses going to the Excel centre right outside. The only complaints would be that the room we stayed in had a boiler which made the room very hot - not particularly comfortable in the middle of summer, and that it could be noisy at night depending on the other guests. I stayed here with two others but had I been alone (as a women) I might have felt less safe. The staff were always pleasant.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst
Stayed here on the 29/06/16. Was raided for unknown reasons by the police (apparently it was a prostitution house but I can't confirm that). Might be able to find a story about it on the internet. Room was disgusting, was in one of the basement rooms - mould everywhere, bed was stained and only 1 out of 4 lights worked. Would NEVER recommended. Please, please, please pay more for a better hotel.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

jasmin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mouldy, dirty and loud!!
The room was disgusting, nothing like the photos, the bed, the walls and the ceiling all going mouldy. The noise throughout the night, I don't even know how anyone can sleep in this place.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

not bad for the price i paid. near to shops and good transport facilities.