DoubleTree by Hilton London Kensington

4.0 star property
Hotel with a fitness center, a quick walk to Natural History Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton London Kensington

Outdoor banquet area
Lunch and dinner served
Apartment, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Lunch and dinner served
Reception

Reviews

7.8 out of 10

Good

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is AED 543
AED 637 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 17 of 17 rooms

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Duplex)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Duplex)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Duplex)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 90 sq m
  • Sleeps 7
  • 1 King Bed

Studio, 1 Queen Bed, Terrace

Highlights

Terrace
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed with Sofa bed (Duplex)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 2 Double Beds, Connecting Rooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 42 sq m
  • Sleeps 8
  • 2 Double Beds

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 3 Double Beds

Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
100 Cromwell Road, London, England, SW7 4ER

What's nearby

  • Natural History Museum - 6 min walk - 0.6 km
  • Royal Albert Hall - 15 min walk - 1.3 km
  • Hyde Park - 17 min walk - 1.5 km
  • Harrods - 18 min walk - 1.5 km
  • Buckingham Palace - 6 min drive - 4.1 km

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Station - 18 min walk
  • London City Airport (LCY) - 53 min drive

Restaurants

  • ‪Fait Maison - ‬2 min walk
  • ‪Club Lounge - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Paul - Gloucester - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

DoubleTree by Hilton London Kensington

Upscale hotel near Natural History Museum
Located close to Royal Albert Hall and Harrods, DoubleTree by Hilton London Kensington provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Kens Bar & Restaurant, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a computer station, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and 6 meeting rooms
  • Concierge services, a porter/bellhop, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff and proximity to public transit
Room features
All 163 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

Chinese (Cantonese), English, French, Hindi, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 25.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kens Bar & Restaurant
  • London Secret Garden

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms - 6

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 24
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Frequently asked questions

Is DoubleTree by Hilton London Kensington pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton London Kensington?

DoubleTree by Hilton London Kensington doesn't offer parking.

What time is check-in at DoubleTree by Hilton London Kensington?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton London Kensington?

Check-out is at noon.

Where is DoubleTree by Hilton London Kensington located?

Located in London City Centre, this hotel is within a 15-minute walk of Natural History Museum and Royal Albert Hall. Hyde Park and Harrods are also within 1 mi (2 km). Gloucester Road Underground Station is only a 2-minute walk and South Kensington Underground Station is 10 minutes.

DoubleTree by Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1002 reviews" "
Rating 8 - Good. 275 out of 1002 reviews" "
Rating 6 - Okay. 160 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Hayleigh

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was ‘ok’, location was great, right next to the tube station. Breakfast wasn’t up to the usual Hilton standard though, definitely room for improvement there.
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice area
Stayed 3 nights in Oct 2024

6/10 Okay

Alain, Miami

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Check in / check are not top
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Property was really just mediocre at best especially considering the high price of rooms there. Pretty shabby condition overall with rooms needing an update and deep cleaning. The first night the remote on one tv didn’t work. It took a couple of hours before that was taken care of. Then the tv upstairs died. It took another few hours of wasted time and many visits from maintenance to get this handled. Overall was unimpressed with the room and the service in trying to get the tvs working. My wasted hours of frustration were glossed over by management by offering a free, and also mediocre, breakfast. You can find better places to stay near here for less money and with better service. Trust me, you’ll be happy you stayed elsewhere.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, friendly staff, clean hotel. Close to transportation and/or easy to get taxi or Uber. Many shops and food options nearby. Takes a bit in traffic to get to the action of London during busy times but if you’re looking to get to a nicer and quieter area it’s perfect.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this hotel. As a family of 4, we were upgraded to an apartment suite which was very well equipped with a Nespresso machine, full kitchen, tons of towels, and very comfortable beds. The lobby served snacks at check in and there is a kids play area in the lobby for kids to play in while you check in. The location was convenient and just steps from transportation, or walking distance to most main attractions. The staff was wonderful, very helpful, polite and we experienced excellent service. I will stay here again and would highly recommend it
Stayed 1 night in Sep 2024

10/10 Excellent

KE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice area in London. Just few minutes away from underground.
Stayed 6 nights in Sep 2024

6/10 Okay

Tenee

Traveled with family
Disliked: Staff & service
The rooms are being renovated so they do not match the pictures shown online. 1 of the 2 elevators was out of service which made for long wait times in the morning. Eventually gave up and carried all my luggage down 3 flights of stairs. No place to warm food. Staff was unfriendly and unwilling to warm food for my toddler who has many food allergies and was unable to eat to at the restaurant because of allergies. Called it a health violation but flight crews stayed at this hotel and were allocated a microwave. Overall nice location but wouldn't repeat my stay.
Stayed 4 nights in Aug 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive.
Stayed 4 nights in Sep 2024

8/10 Good

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in south Kensington on Cromwell Road, almost across Goucester tube station. The hotel has very nice accomodations and the staff is very friendly. Only inconvenience was that our room was not ready by 3:00PM, we had to wait an additional hour due to "lack of staff". Also, the hotel has two elevators and one was broken for our whole stay (one week).
Stayed 8 nights in Aug 2024

10/10 Excellent

Stefan

Stayed 1 night in Aug 2024

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great with easy walking access to the tube, bus and nearby restaurants. The are felt safe and exactly what I was looking for.
Stayed 7 nights in Aug 2024

10/10 Excellent

Katharine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and staff were very helpful. We will stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Philip Hjalmar Olof

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern international hotel with great standard and bf.
Stayed 1 night in Jul 2024

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The hotel was average. No real amenities. It was a clean hotel in a good area. Rooms were small, beds were small. Windows let in all the street noise and could hear everything in the hallway.
Stayed 4 nights in Aug 2024

10/10 Excellent

Saravanakumar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Pro: Great location, Great breakfast Con: Only one elevator was working when we visited. No bath tub in the bathroom. Average room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Bradley

Stayed 2 nights in Aug 2024

6/10 Okay

nilka, MIAMI

Traveled with family
Liked: Staff & service
Good breakfast and location. The elevator was out of service for several days. They forgot cleaning of the room one day and in general it wasn’t very good. The shower door had a problem.
Stayed 7 nights in Aug 2024

4/10 Poor

Eric

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room service was slow and brought wrong food. Lift was broken and took several days. Would not stay again. Front desk staff was pleasant.
Stayed 4 nights in Aug 2024

10/10 Excellent

Adrian

Stayed 3 nights in Aug 2024

10/10 Excellent

Lucas, San Francisco

Stayed 4 nights in Jul 2024