Crystal Lodge Hotel

2.0 star property
Thornton Heath hotel in Bensham Manor with free parking

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crystal Lodge Hotel

Interior
Balcony
Front of property
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Restaurant

Reviews

5.6 out of 10

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Kitchen
    Kitchen
The price is AED 264
Price available on 03/11/2024

Room options

Available filters for rooms
Showing 8 of 8 rooms

Quadruple Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/tub combination
Coffee/tea maker
Shared/communal kitchen
Wardrobe or closet
In-room safe
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Twin Room, Accessible, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/tub combination
Coffee/tea maker
Shared/communal kitchen
Wardrobe or closet
In-room safe
Daily housekeeping
  • 8 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Triple Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/tub combination
Coffee/tea maker
Shared/communal kitchen
Wardrobe or closet
In-room safe
Daily housekeeping
  • 11 sq m
  • Sleeps 3
  • 3 Twin Beds

Single Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/tub combination
Coffee/tea maker
Shared/communal kitchen
Wardrobe or closet
In-room safe
Daily housekeeping
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

Single Room, Private Bathroom

Highlights

LED TV
Ceiling fan
Shower/tub combination
Private bathroom
Coffee/tea maker
Shared/communal kitchen
Daily housekeeping
In-room safe
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/tub combination
Coffee/tea maker
Shared/communal kitchen
Wardrobe or closet
In-room safe
Daily housekeeping
  • 7 sq m
  • Sleeps 3
  • 1 Double Bed

Family Quadruple Room, 2 Bedrooms, Private Bathroom

Highlights

LED TV
Ceiling fan
Separate bedroom
Shower/tub combination
Private bathroom
Coffee/tea maker
Shared/communal kitchen
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Double Room, Private Bathroom

Highlights

Patio
LED TV
Ceiling fan
Shower/tub combination
Private bathroom
Coffee/tea maker
Shared/communal kitchen
Wardrobe or closet
  • 9 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Map
49 Brigstock Road, Thornton Heath, England, CR7 7JH

What's nearby

  • Selhurst Park Stadium - 17 min walk
  • Croydon University Hospital - 18 min walk
  • Crystal Palace Park - 6 min drive
  • Clapham Common - 12 min drive
  • Big Ben - 20 min drive

Getting around

  • Croydon Thornton Heath Station - 3 min walk
  • Centrale Tram Station - 4 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • ‪Railway Telegraph - ‬2 min walk
  • ‪Prince George - ‬11 min walk
  • ‪Spicy Indian - ‬3 min walk
  • ‪Pawsons Arms - ‬11 min walk
  • ‪Jerk Chicken Cuisine - ‬9 min walk

About this property

Crystal Lodge Hotel

Hotel located in Bensham Manor
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Crystal Lodge Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking, plus valet parking (surcharge)
  • A front-desk safe, concierge services, and a 24-hour front desk
  • Barbecue grills, coffee/tea in the lobby, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Crystal Lodge Hotel feature comforts such as free WiFi and safes.
More amenities include:
  • Shower/tub combinations and free toiletries
  • Communal kitchens, on-request microwaves, and cribs/infant beds

Languages

Arabic, English, French, Hungarian, Spanish

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 20.0 per stay

Property payment types

Important information

Optional extras

  • Valet parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel
Crystal Thornton Heath
Crystal Lodge Hotel Hotel
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel Hotel Thornton Heath

Frequently asked questions

Is Crystal Lodge Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Lodge Hotel?

Self parking is free at this property.

What time is check-in at Crystal Lodge Hotel?

Check-in start time: 1 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Crystal Lodge Hotel?

Check-out is at 11 AM.

Where is Crystal Lodge Hotel located?

Located in Bensham Manor, this hotel is within 9 mi (15 km) of Clapham Common, London Eye, and Westminster Abbey. Big Ben and Buckingham Palace are also within 9 mi (15 km). Croydon Thornton Heath Station is only a 3-minute walk and Selhurst Station is 18 minutes.

Crystal Lodge Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 29 out of 189 reviews" "
Rating 8 - Good. 36 out of 189 reviews" "
Rating 6 - Okay. 39 out of 189 reviews" "
Rating 4 - Poor. 33 out of 189 reviews" "
Rating 2 - Terrible. 52 out of 189 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Dianne

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Very small Room, the bathroom is dirty and mouldy. The location was great for convenience.
Stayed 1 night in Oct 2024

6/10 Okay

Shobika

Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Eliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍
Stayed 1 night in Sep 2024

2/10 Terrible

Jerome

Stayed 1 night in Jul 2024

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonably priced rooms. Very clean all the staff as well as cleaners. Basic but everything you need
Stayed 1 night in Jul 2024

10/10 Excellent

zahraa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist have great manners
Stayed 1 night in Jun 2024

10/10 Excellent

Nozomi

Traveled with family and small children
Liked: Staff & service, amenities
Nice and friendly staff. Our family room was all new beds so I could sleep well. I just feel bad for another customer. My children were so happy stay here so running around and making noise.
Stayed 8 nights in May 2024

10/10 Excellent

Awelewa Doris

Liked: Staff & service, amenities, property conditions & facilities
The room was too small, not as big as what was seen on the website. The bed couldn't conveniently contain two people. However, Mr Peter, the receptionist that received us, gave us excellent customer service. He made us feel at home. Kudos to him.
Stayed 8 nights in Feb 2024

8/10 Good

Shayan

Traveled with family
Stayed 1 night in Apr 2024

6/10 Okay

Tony

Liked: Staff & service
It is what it is - essentially a hostel, but with separate rooms. Comfy, clean enough and warm. Friendly & helpful reception staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Beata

Stayed 1 night in Apr 2024

6/10 Okay

David

Business traveler
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Giulia

Stayed 1 night in Feb 2024

2/10 Terrible

Ben Harvey

Stayed 1 night in Feb 2024

8/10 Good

Miss A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crystal Lodge Hotel
Very good could use improvement but it is a great place to stay encouraged to visit there at least once or more
Stayed 2 nights in Feb 2024

10/10 Excellent

Ernest

Stayed 1 night in Feb 2024

4/10 Poor

Nicola

Stayed 1 night in Jan 2024

4/10 Poor

Kreshnik

Stayed 1 night in Feb 2024

6/10 Okay

Dushane

Stayed 1 night in Jan 2024

2/10 Terrible

J

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Kawa

Disliked: Cleanliness

2/10 Terrible

Amechi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diappointed.
Not very good. Shower not working well. Almost 10-15 people had to queue up for use of bathroom. Rooms not spacious, beds uncomfortable.
Stayed 6 nights in Nov 2023

10/10 Excellent

Carthy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good lodge
It’s good . Booked for a room with private toilet but had a little problem but was changed for a room with shared bathroom, staffs there were very friendly and helpful. Can’t complain much. Room was very neat and clean.
Stayed 1 night in Nov 2023

8/10 Good

RICHARD KWARTENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023