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Crowne Plaza London - Kingston, an IHG Hotel

4.0 star property
Riverfront hotel with a 24-hour fitness center and a 24-hour business center

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Crowne Plaza London - Kingston, an IHG Hotel

Premium Room, 1 Double Bed, River View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Bar (on property)
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Housekeeping
The price is AED 343
AED 411 total
includes taxes & fees
31 Jan - 1 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, River View

Premium Room, 2 Twin Beds, River View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, River View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, River View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area | Flat-screen TV

Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 16 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

DoubleTree by Hilton London Kingston Upon Thames

Pet friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (726)
The price is AED 496
AED 595 total
includes taxes & fees
6 Feb - 7 Feb
DoubleTree by Hilton London Kingston Upon Thames

About the neighborhood

Map
Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ

What's nearby

  • Hampton Court Palace - 5 min drive
  • Chessington World of Adventures - 8 min drive
  • Hampton Court - 11 min drive
  • Bushy Park - 14 min drive
  • Twickenham Stadium - 15 min drive

Getting around

  • Merton Park Tram Station - 14 min drive
  • Surbiton Station - 17 min walk
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Megan’s at the Post Office - ‬15 min walk
  • ‪Tarte in the Park - ‬8 min walk
  • ‪The Ferry - ‬5 min walk
  • ‪The Lamb - ‬11 min walk
  • ‪Surbiton Cafe - ‬12 min walk

About this property

Crowne Plaza London - Kingston, an IHG Hotel

Upscale hotel near Hampton Court Palace
Consider a stay at Crowne Plaza London - Kingston, an IHG Hotel and take advantage of dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, Three Sixty, features kids' meals. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, meeting rooms, and a vending machine
Room features
All 121 rooms have comforts such as 24-hour room service and pillow menus, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • HDTVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English, French, German, Hindi, Indonesian, Italian, Latvian, Polish, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Three Sixty

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (4004 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kingston South
Holiday Inn Kingston South London
Holiday Inn London Kingston
Holiday Inn London Kingston South Hotel
Holiday Inn London Kingston South Hotel Surbiton
Holiday Inn London Kingston South Surbiton
Holiday Inn South Kingston London
Kingston South Holiday Inn
Kingston South London
London Kingston South
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey
Crowne Plaza London Kingston
Holiday Inn London Kingston South
Crowne Plaza London Kingston an IHG Hotel
Crowne Plaza London - Kingston, an IHG Hotel Hotel
Crowne Plaza London - Kingston, an IHG Hotel Surbiton
Crowne Plaza London - Kingston, an IHG Hotel Hotel Surbiton

Frequently asked questions

Is Crowne Plaza London - Kingston, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza London - Kingston, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza London - Kingston, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza London - Kingston, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza London - Kingston, an IHG Hotel located?

Situated in the historical district, this hotel is 1.9 mi (3 km) from Hampton Court Palace and 2.8 mi (4.6 km) from Richmond Park. Thames River and Hampton Court are also within 6 mi (10 km). Surbiton Station is 17 minutes by foot and Thames Ditton Station is 20 minutes.

Crowne Plaza London - Kingston, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 175 out of 446 reviews" "
Rating 8 - Good. 187 out of 446 reviews" "
Rating 6 - Okay. 56 out of 446 reviews" "
Rating 4 - Poor. 16 out of 446 reviews" "
Rating 2 - Terrible. 12 out of 446 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 2 nights in Aug 2021

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, great to have air con and parking. Also a great location for walking into Kingston along the river, or to Hampton Court Palace. Surbiton also a great place to go for a drink and something to eat. Hearty breakfast with everything you could want, and bar offered cocktails.
Stayed 2 nights in Sep 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent 4 night stay.
Stayed 4 nights in Aug 2021

4/10 Poor

Jayne

Disliked: Staff & service, room comfort
Disappointing
Bed was shocking! Sunk in the middle, no shower gel, room service was a joke and overall very disappointing and NO I would not recommend
Stayed 2 nights in Aug 2021

10/10 Excellent

Des

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location is great, the rooms are fine and a/c is a definite plus over budget hotels. Was quite surprised to find the bar closed very early and there are no vending machines for bottled water or snacks when everything else is closed. The staff were using the pandemic excuse. But I have no idea why the pandemic would affect the opening hours of the bar. Breakfast was buffet style with a good selection and freshly cooked.
Stayed 1 night in Aug 2021

4/10 Poor

Daniel

Liked: Room comfort
Parking - not good. And thats the first impression you get of the hotel
Stayed 1 night in Aug 2021

8/10 Good

Nigel

Traveled with partner
Liked: Staff & service, property conditions & facilities
Good breakfast!
Stayed 2 nights in Aug 2021

8/10 Good

Mark, Alexandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine the only things I was not happy with it was parking because was behind the hotel.
Stayed 1 night in Aug 2021

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We only stayed one night but our room was lovely very clean and had everything you could ask for in a room . If I had to stay anything negative it would be that we had a balcony but nothing to sit on, other rooms had tables and chairs but for some reason ours didn't, it was a lovely morning would have been nice to sit out with a coffee and watch the boats on the river
Stayed 1 night in Aug 2021

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fabulous
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very friendly, great breakfast !! Rooms were lovely and a proper hotel !
Stayed 1 night in Aug 2021

8/10 Good

Maureen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good facilities, catering services, poor cleaning
Good staff attitude, good breakfast especially towards food allergy. The clealiness, could be better. Dirty linen, cobwebs in rooms. Used glasses in the room. Some rooms had no tissues, Coukd not use onenof the beds as nonl linen , no duvet cover despite asking for one.
Stayed 2 nights in Aug 2021

10/10 Excellent

Millie

Stayed 1 night in Aug 2021

4/10 Poor

lindsey

Stayed 1 night in Aug 2021

4/10 Poor

Steve

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Damian

Liked: Property conditions & facilities
Disliked: Room comfort
Overrated and over priced!!!!
very overrated hotel - expensive for what you get and beds uncomfortable. Did not like fact of the £50 up front hold charge on credit card - still not cleared bank after 7 days!!!!
Stayed 1 night in Jul 2021

8/10 Good

Terence

Stayed 1 night in Jul 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault the reception staff. Nor the bar staff for that matter. All very cooperative and friendly. I hope the hotel recognises these valuable qualities and give them all a pay rise. PS. The plug in the bathroom sink represents a significant initiative test. But the the leaver to release the plug is hidden directly behind the tap and so out of sight.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need new tv and channels , bed is decent like the bathroom / toliet layout feels expensive
Stayed 1 night in Jul 2021

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location friendly service. You must use the hotel restaurant the food is as good as any 5 star restaurant a real hidden gem!!
Stayed 2 nights in Jul 2021

6/10 Okay

deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lack lustre
Room very small had to go down side of bed sideways , bath chipped shower came of the wall while using and glass doors to bathroom lacked any privacy . Breakfast dull and poor quality ingredients . In all not 4 star and over priced .
Stayed 2 nights in Jul 2021

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being fussy maybe ?
Nice enough twin room but it did not come with all the amenities mentioned when I selected it… no tea/coffee machine just a kettle, no safe or sofa bed and no outlook , though room with “ city views” was detailed; to be fair an adjustment to cost of stay was given when I pointed this out at checkout. Staff were lovely and friendly
Stayed 3 nights in Jul 2021

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021