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Cranley Hotel London

3.5 star property
Hotel with a 24-hour front desk, near Natural History Museum

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Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 Double Bed | Bathroom | Designer toiletries, hair dryer, bathrobes, towels

Reviews

4.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Penthouse

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Bathrobes
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room

Highlights

Air conditioning
Heating
TV
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double Room (with Four Poster Bed)

Highlights

Air conditioning
Heating
TV
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
Designer toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
TV
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

Traditional Suite

Highlights

Patio
Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Bathrobes
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room

Highlights

Air conditioning
Heating
TV
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
Designer toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Park International Hotel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
8.2 out of 10, Very Good, (2057)
The price is AED 324
AED 389 total
includes taxes & fees
23 Feb - 24 Feb
Park International Hotel

About the neighborhood

Map
10 Bina Gardens, South Kensington, London, England, SW5 0LA

What's nearby

  • Natural History Museum - 11 min walk
  • Imperial College London - 13 min walk
  • Kensington High Street - 17 min walk
  • Royal Albert Hall - 3 min drive
  • Hyde Park - 4 min drive

Getting around

  • Gloucester Road Underground Station - 6 min walk
  • West Brompton Station - 13 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪Fait Maison - ‬5 min walk
  • ‪Club Lounge - ‬3 min walk
  • ‪Burger King - ‬6 min walk
  • ‪The Stanhope Arms - ‬6 min walk
  • ‪The Bugis Singapore Restaurant - ‬3 min walk

About this property

Cranley Hotel London

Boutique hotel near Natural History Museum
Close to Imperial College London and Victoria and Albert Museum, Cranley Hotel London provides a free daily manager's reception, a terrace, and a library. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, continental breakfast (surcharge), and bike rentals
  • A front-desk safe, luggage storage, and tour/ticket assistance
  • A 24-hour front desk, concierge services, and a reception hall
  • Guest reviews speak well of the location
Room features
All guestrooms at Cranley Hotel London feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Designer toiletries and hair dryers
  • TVs with cable channels
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

English, French, German, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 35 per day)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10 AM: GBP 9.95 per person
  • Free daily reception

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Each adult staying at the property must present valid photo identification at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 9.95 per person
  • Nearby parking fee: GBP 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cranley
Cranley Hotel
Cranley Hotel London
Cranley London
The Cranley
Cranley Hotel London
Cranley Hotel London Hotel
Cranley Hotel London London
Cranley Hotel London Hotel London

Frequently asked questions

Is Cranley Hotel London pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cranley Hotel London ?

This hotel doesn't offer parking.

What time is check-in at Cranley Hotel London ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cranley Hotel London ?

Check-out is at noon.

Where is Cranley Hotel London located?

Located in London City Centre, this boutique hotel is within a 15-minute walk of Cromwell Road, Natural History Museum, and Imperial College London. Kensington High Street and Hyde Park are also within 1 mi (2 km). Gloucester Road Underground Station is 6 minutes by foot and South Kensington Underground Station is 10 minutes.

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Cranley Hotel London Reviews

Reviews

4.8
Rating 10 - Excellent. 92 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 224 out of 1000 reviews
Rating 2 - Terrible. 358 out of 1000 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and lovely staff, the bed was super comfortable - certainly met all of our needs for sightseeing
Stayed 1 night in Oct 2023

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was shut when we arrived and still haven’t been given a refund
Stayed 1 night in Aug 2024

6/10 Okay

Mike

Disliked: Property conditions & facilities
Room basic, dated but clean. Breakfast poor. Location excellent.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, love the decor, room facilities are really good & is located in a really nice area of London.
Stayed 2 nights in Feb 2024

2/10 Terrible

Katie

Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at all costs. It is a scam, the hotel is nothing like the photos of the website. It is disgusting, unsafe and a hovel
Stayed 1 night in Jul 2024

2/10 Terrible

Simone

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This should be taken off expedias list. It is the most run down disgusting dirty hotel I have ever stepped foot in and then walked out!
Stayed 1 night in May 2024

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Except for the location, this is a bad choice for visitors.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home
Stayed 1 night in Oct 2023

4/10 Poor

Emile

Disliked: Cleanliness, staff & service, property conditions & facilities
bed was undone when I got the room
Stayed 1 night in Jun 2024

2/10 Terrible

Abolghasemi-Malekabadi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fawlty Towers
This hotel is in the hand of reciver administrator and should have never been promoted.. no staff, no facilities, ripped furniture, no kettle, no towels. It was every one's opinion whom was staying there. I shall be claiming my money back
Stayed 2 nights in May 2024

2/10 Terrible

Cyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos and amenities advertised are false. Do not book here. 20 people told us when walking in that the place was not as advertised. Dirty establishment.
Stayed 2 nights in May 2024

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Very flexible staff
Stayed 1 night in Dec 2023

2/10 Terrible

marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
London theatre trip
The hotel was dirty, we asked to move rooms because the sink was broken and blocked, the room we were move too the air conditioning was broken, the bed was damaged(we have photos) the were on the ground floor and the windows didn’t lock room was dirty and the breakfast was a plate of bead to toast and on our last day we were asked to leave the hotel early as we were informed the hotel was closing down that day and the bank was for closings on them so we had to leave by 12, all in all one of the worst stets we have had on through hotels.com
Stayed 2 nights in Aug 2024

2/10 Terrible

Mechelle

Disliked: Staff & service, amenities, property conditions & facilities
This is the worst hotel I have ever stayed in
Stayed 1 night in Jan 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
The hotel was nothing like an “upscale hotel” Dirty, damaged and needs a lot of work done. Looks nothing like the photos advertised. And what’s with the big holes cut out of the windows?! Would never stay there again
Stayed 1 night in Jun 2024

2/10 Terrible

HOSSEIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID!
It's a rundown place. Once it's fully restored, and only then, it may be considered a real hotel. Threadbare carpets, broken faucets, dirty toilet, etc. And, no shampoo!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some parts were worn but this is an old building,, all looked clean staff friendly breakfast limited but for the price overall good value . I would use again. Location good
Stayed 1 night in Aug 2023

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The photographs are a lie
This hotel is a run down , dirty and nobody gives a dam about standards . Please remove it from your website as it is false advertising as is just ripping people off .
Food left out in a hot room
Dirty tablecloth
Dirty stained carpets which have never seen a vacuum cleaner
This was left in the bathroom on arrival one towel between two people and the bed was not made up.
Stayed 2 nights in May 2024

6/10 Okay

adam

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bed was comfy no hot drinks in room but I only went to sleepso god enough if you're washing and sleeping
Stayed 1 night in Oct 2023

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Wet and dirty carpets, this hotel should not be on hotels.com - pictures looks good, but the condition of the hotel is absolutely rubbish.
Stayed 2 nights in Feb 2024

2/10 Terrible

Olaf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
This Hotel is old an a lot is damaged. The only good thing was, the bed was clean. We did not get towels and everything was dirty.
Stayed 1 night in Apr 2024

6/10 Okay

Andrew Proud

Liked: Staff & service
Disliked: Amenities
Property needs some repairs, TV in room had no power cabl3, no remote, wallpaper was coming off in the bedroom, bathroom tap kept dripping, some draws were broken. Staff where friendly and kind. Furter the hotel is good to stay if you just need to sleep in the room.
Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Weekend in Kensington
We really enjoyed the hotel. I agree with some reviewers comments about worn carpets and light bulbs out in the hotel. However, our room was large and comfortable, the location near the Gloucester St tube station was great, and the neighborhood was quiet. The hotel was clean and had the amenities we needed.
Stayed 2 nights in Aug 2023

2/10 Terrible

susana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The most awful hotel i have ever been. No breakfast, horrible service, dirty
Stayed 4 nights in Feb 2024

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities
Great location of the hotel. However, the hotel wasn’t what I was expecting. It wasn’t clean with the curtains having stains on. The bedding was okay although only one pillow per person. The rooms curtains were falling off. In addition there was water marks and stains on the paint, also the carpet had rips in etc.
Stayed 2 nights in Apr 2024