Victoria Station Travel Information Centre - 7 min walk
Buckingham Palace - 16 min walk
Hyde Park - 3 min drive
Big Ben - 3 min drive
Piccadilly Circus - 6 min drive
Getting around
London (ZEP-Victoria Train Station) - 6 min walk
Victoria Underground Station - 6 min walk
London City Airport (LCY) - 49 min drive
Restaurants
Giraffe, Victoria - 3 min walk
The Queens Arms - 2 min walk
The Marquis of Westminster - 1 min walk
Nando's - 2 min walk
Cyprus Mangal - 1 min walk
About this property
Chester Hotel
Hotel near Buckingham Palace
Close to Westminster Abbey and Big Ben, Chester Hotel provides a playground, a hair salon, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
Bike rentals, express check-out, and express check-in
A reception hall, luggage storage, and a TV in the lobby
Multilingual staff, smoke-free premises, and a vending machine
Guest reviews say great things about the location
Room features
All guestrooms are individually decorated, and include comforts such as premium bedding, as well as amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria
Frequently asked questions
Is Chester Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Chester Hotel?
This hotel doesn't offer parking.
What time is check-in at Chester Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Chester Hotel?
Check-out is at 11:00 AM.
Where is Chester Hotel located?
Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Westminster Abbey are also within 1 mi (2 km). Victoria Underground Station is 6 minutes by foot and London (ZEP-Victoria Train Station) is 6 minutes.
Chester Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was very difficult to access the downstairs family rooms with a young disabled person.
The staff at the front counter really do need some training in customer service.
STUART
Stayed 1 night in Dec 2024
8/10 Good
Amy
3 December 2024
Liked: Amenities
Great location, need to make sure people staying know it’s hard to get luggage up the stairs if heavy
Amy
Stayed 1 night in Dec 2024
8/10 Good
Jennifer
29 November 2024
Liked: Cleanliness
The two nights I spent were in a basic room with washing facilities nearby. This was quite adequate for my purpose. The room and bathroom were clean and reasonably comfortable. Staff were polite and available.
Jennifer
Stayed 2 nights in Nov 2024
2/10 Terrible
Tracey
26 November 2024
No one there to check me in. Heater needed plugging in and had no thermostat -
Room tiny but clean
Very small hotel within walking distance to Victoria Station. Bathroom is tiny as well. Front desk staff needs work on customer service skills. But otherwise a decent hotel for the price and location.
elmer
Stayed 2 nights in Nov 2024
4/10 Poor
Sheynne
3 November 2024
Sheynne
Stayed 4 nights in Oct 2024
2/10 Terrible
Tyrel
Traveled with partner
30 October 2024
Disliked: Property conditions & facilities
Our room didn’t have a toilet which we didn’t know. The toilet was in the basement and we were on the third floor so that was super annoying. No proper shower, just a tub with a shower hose so you go the entire bathroom soaked every time you took a shower. There was a sink in the room but it was disconnected from water. The room was TINY and with our suitcases it was claustrophobic in there. The good things about this hotel is that they watched our luggage for free since we arrived early before check in which allowed us to go explore the city luggage free. There’s a Sainsbury just a block away and the Victoria tube station is less than a half mile away.
The property was ok. The carpet is stained and worn in places (in some parts down to the thread). The shared bathroom is in a small coved room. There is a bath (that leaks) and a shower head (but no wall attachment so you would have to hold it up above your head, if you can)
The room itself was ok. Comfy bed. Tv screen was crcked in 2 places...not that i was planning on watching tv but it would ja e been nice if it worked
This must be the worst hotel in London. Rooms, if I can call them so, are small and dirty, staff was literally asleep at the job and had to bang on the desk to wake him up. I got it through Expedia, but next time I will avoid it and proceed to book flight and accommodation separately using other services.
The hotel was inexpensive. However, you get what you pay for. The mattress was poor, the room was small. The pillow was thin. The location was great. Friendly staff.
It does what it says on the tin. Basement box room no windows, ideal for me as a loan traveller going to a gig. 5 minute walk from Victoria stations. Not sure I’d try showering in the shared bathroom as it’s a low arched ceiling and the shower head isn’t connected to anything. Friendly check in. A pub and takeaways and restaurant on your doorstep. Will definitely stay again.
Cheap and convenient place to stay but its very cramped, very old worn out furniture and the level of cleanliness wasnt the greatest. I stayed only 1 night but probably wouldnt stay for longer then 2. For the money in the location its decent enough for a short stay.
M
Stayed 1 night in Sep 2024
6/10 Okay
Bradley
30 September 2024
Liked: Staff & service
Convenient location, average cleanliness, but there is no window to the outside, only to the hallway which is weird, so I had to keep it open for the majority of the time to the hallway which left me feeling vulnerable and also having to hear noisy neighbors
I regret even selecting this place, it was closer to my appointment so i booked it. Though a slightly further away was Travelodge at little more money, picked this place to help an independent business and for its proximity to where i needed to go. Checked in by a woman with no customer service skills,given key to my prison cell for the night. With workmen outside my door drilling away and after 4h journey i wanted a little nap but no chance. The room was very very small and dusty with damp sheets, black mold on walls, no where to hang my coat or clothes. I dont think this room should be offered to guests at all, its more like a cupboard store room then a bedroom.