The initial impression of this host was excellent, by way of guides and welcome packs a wealth of information was made available that showed some thought had gone into how to make a guest's stay a success. I also liked that a key safe was used, so my very late arrival was not an issue. The location of the flat meant that despite being in London one enjoyed a good deal of quiet rest. At night one heard a few footsteps from above, but it was a minimal event. The place was immaculately clean, towels, shampoo, plates, fridge, microwave and very good bed sheets were provided, and even, thank Heavens as I had two days of rain, a stylish umbrella. A good size tv worked fine, as did the WiFi provided, there was even a dimmer switch for the lights in the bedroom. The overall location worked excellent for me, there was a small Waitrose nearby and the very good Cafe Lillie's makes an unusually good English breakfast. Everything just worked, I would stay at this property again and recommend this host.