Boka

2.0 star property
Victorian London hotel in Kensington with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Boka

Front of property
Front of property
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Reception
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Quadruple Room

Highlights

Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Electric kettle
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room

Highlights

Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 Double Bed

Triple Room

Highlights

Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room

Highlights

Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 3
  • 2 Twin Beds

Single Room

Highlights

Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Map
Eardley Crescent, 33-37, London, ENG, SW5 9JT

What's nearby

  • Natural History Museum - 4 min drive - 2.5 km
  • Victoria and Albert Museum - 4 min drive - 2.7 km
  • Hyde Park - 5 min drive - 3.4 km
  • Buckingham Palace - 10 min drive - 5.6 km
  • Big Ben - 12 min drive - 6.5 km

Getting around

  • West Brompton Station - 3 min walk
  • West Brompton Underground Station - 3 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Pret a Manger - ‬6 min walk
  • ‪Caffè Nero - ‬6 min walk
  • ‪The Blackbird - ‬5 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Subway - ‬5 min walk

About this property

Boka

Hotel near Natural History Museum
Located close to Victoria and Albert Museum and Hyde Park, Boka provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A porter/bellhop, a 24-hour front desk, and a front-desk safe
  • Tour/ticket assistance, concierge services, and an elevator
  • Luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 55 rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and tubs or showers
  • Flat-screen TVs with digital channels
  • Kitchenettes, refrigerators, and microwaves

Languages

English, French, Norwegian, Polish, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Kitchenette
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Boka Hotel
Boka Hotel London
Boka London
Hotel Boka
Boka Hotel London, England
Boka Hotel
Boka London
Boka Hotel London

Frequently asked questions

Is Boka pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Boka?

This property doesn't offer parking.

What time is check-in at Boka?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Boka?

Check-out is at 11 AM.

Where is Boka located?

Located in Kensington, this hotel is within 2 mi (3 km) of Natural History Museum, Victoria and Albert Museum, and Hyde Park. Buckingham Palace and Big Ben are also within 6 mi (10 km). West Brompton Underground Station and Earl's Court Station are within a 5-minute walk.

Boka Reviews

Reviews

6.8
Rating 10 - Excellent. 155 out of 1000 reviews" "
Rating 8 - Good. 346 out of 1000 reviews" "
Rating 6 - Okay. 294 out of 1000 reviews" "
Rating 4 - Poor. 139 out of 1000 reviews" "
Rating 2 - Terrible. 66 out of 1000 reviews" "

6.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
property closed
Stayed 7 nights in Oct 2023

4/10 Poor

SHEILA, Farmington

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were told to pack up and leave immediately because the hotel had been repossessed. I had to quickly find a new place to stay, which cost significantly more due to the short notice, and no time to compare prices and hotels. Plus, a totally wasted, and frustrating day out of our vacation.

2/10 Terrible

Vicky

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property would have been a solid 2 star accommodation. Fairly clean. Old furniture, poor mattresses, but my unit did have a little kitchenette and a bathtub. The problem was 2 days into my 6 night stay they were forced to shut down so I had 5 minutes to gather my stuff and get out. It was 11:30 at night so I’m on the phone with Expedia and thank god we found accommodations within a few blocks. It was a more expensive and much nicer property but Expedia stepped up and covered the bill. Thank you Expedia you were my savior that night.
Stayed 6 nights in Oct 2023

6/10 Okay

Verified traveler

Reasonably priced but dated boutique hotel Zone 1.
Dated hotel with kitchen. Did not use, the water pot was not cleaned. Very weak shower water flow on 3rd floor. Smell of Marijuana and cigarette when outside and stinks inside the lift. Spacious room and close to Tube station and eatery. Good price for Zone 1. Needs improvement.
Stayed 3 nights in Oct 2023

2/10 Terrible

Sarah-Jane

Stayed 2 nights in Oct 2023

8/10 Good

Luke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, had everything I needed, very nice lady at reception
Stayed 1 night in Oct 2023

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Curate's egg
This was very much the curate's egg. I've stayed before and returned because I had a positive experience. This time - not so much. There are many good points. Everything was very clean. The bed was very comfortable. Plenty of sockets. What little staff interaction I had was very friendly. Less good were the total lack of any drawers anywhere or shelves in the bathroom or towel rails or hooks or basically any storage places other than a hanging wardrobe. The dodgy fridge - even when switched down to 3 was arctic ( I froze my salads and fizzy water solid the first night before I realised the settings were off). No dish drying towel or alternatively dish rack or even space for wet dishes. The shower was very good pressure wise but at bath tap level and without a shower curtain so either sit in the bath holding it or stand (holding it) and soak the bathroom. These are all manageable if not ideal. Less manageable is the lack of a single plug - not in the bathroom basin, the bath (why install a bath without a plug) or the kitchenette sink. Presumably there is a concern about guests flooding their apartments! Totally not okay was the absence of any light or light switch within the vicinity of the bed which meant groping about in the dark through the kitchenette to reach a switch or banging into the mezzanine ladder en route to or from the ensuite. However it is very competitively priced and perhaps that’s good for the money and I was extra lucky the first time?!
Stayed 3 nights in Oct 2023

10/10 Excellent

Magnolia mae

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

darren

Traveled with family
Liked: Staff & service
Missing little detail
Bath really scaley and looked dirty. Only full cream uht. Dirty sponge to wash up with. New sponge should be left
Stayed 1 night in Oct 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff great location basic but very clean rooms excellent value for money
Stayed 3 nights in Oct 2023

8/10 Good

Toki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price
Overall it was a wonderful place. The room was a bit small, but I'm just a larger person so it was slightly crammed for my taste— but that's all down to personal preference. You get a mini fridge and microwave which is amazing, as you can actually buy groceries. The elevator was out of service when I arrived which was unfortunate but out of the hotels control. The woman that checked me in was very friendly. Room service knocks daily, so if you don't want that I would recommend getting a 'Do Not Disturb' sign for your door, as I personally felt overwhelmed as I usually didn't need it. The water for the shower is a bit difficult to adjust, but that could boil down to me just being dumb. The bed was quite comfortable, but the sheet was loose and not fitted so I often woke up to it being messed up since I toss in my sleep. Would've been better to have a proper fitted sheet on there. But again, definitely not a deal breaker. They were super friendly when I was checking out. Would definitely stay here again if I ever came back. Quite affordable and a very good location.
Stayed 7 nights in Sep 2023

6/10 Okay

Ian, Milton Keynes

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The Boka is fine for a budget stay overnight in London, but is very tired. My room unexpectedly has a fridge microwave and sink, as well as a second double bed on a mezzanine above the kitchenette. The bed was OK; I couldn't get hot water at all out of the shower (I discovered afterwards that there may have been a switch outside) and there were no towels when I arrived, although they were willingly produced. The area is generally quiet, but the large single glazed windows let in a surprising amount of noise from passers by. It's convenient for two tube lines, buses and Santander bikes.
Stayed 1 night in Sep 2023

10/10 Excellent

Cruz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vesna was absolutely amazing. Very friendly and genuinely was interested in our trip and was so helpful. Offered to hold our luggage at the end of the trip and was always asking if we need anything. The hotel was actually pretty good. Stayed on ground floor in room 12 for one week. Having a kitchen was great and being so close to everything even better. Vesna really made the hotel for us as she was just so nice. The room was clean, and room service was daily. Even our dishes were cleaned, which we did not expect. Toiletries added daily. Only complaint is the mattress wasn’t that comfortable. I had the queen which I would suggest needs to be changed over. The single beds were apparently fine. Great location, very close to Earls Court and a large Tesco supermarket. Very handy having a fridge and a kettle. No toaster, but the stove top was handy. Also no dryer, but I expect that if I asked for one, it would have been supplied. On checkout I asked if they had a scale to weigh luggage, and Vesna said no not on hand, but had I asked her the day prior she would have brought her one from home. Again, amazing customer service - just couldn’t fault it! Great job!
Stayed 7 nights in Sep 2023

10/10 Excellent

Vicky

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
A hidden gem
What an unexpected surprise this hotel was. For the cost, location and the room facilities I certainly can not complain. I will 100% stay again and recommend.
Stayed 2 nights in Sep 2023

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
The room has everything I needed and the woman at the reception was really nice. I will book this hotel again in the future.
Stayed 4 nights in Sep 2023

8/10 Good

Kelly

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Cheap and great location
Excellent location, staff incredibly friendly and helpful. Very basic hotel but thats what we expected for the price. Everything is a bit tired and in need of a lick of paint. Room was basic but absolutely fine for a few days. More Attention to detail with cleaning is required. Room was a bit dusty and We had someones leftover toiletries still in the bathroom and the room floor was dirty. Bed was clean and comfortable. All in all it was ok and we would stay here again. For the price you are paying its fine. If you want luxury then you need to pay luxury prices
Stayed 3 nights in Sep 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Amazing staff Amazing location Nothing is to much trouble for the boka team
Stayed 3 nights in Sep 2023

10/10 Excellent

Atsuko

Stayed 1 night in Sep 2023

6/10 Okay

Leandro

Disliked: Property conditions & facilities
Not a great property, but not a terrible one either. Premises are somewhat clean (including the bedroom), dated (it's an old, 'classic' building), but conveniently located. Shower water pressure is absolutely horrible, almost like a dripping (literally): called the nice lady at the reception desk, she said that's it. Also, no shower curtain, so water splashing all over the place. Mattress is very old, sunken in from use, so be prepared. Small room with a nice kitchenette, surprisingly quiet, but rather hot (no a/c). Room cleaning everyday (sheets not changed, just towels), so no need to ask for it. TV is actually a small pc monitor. If you just need a quiet crash pad very close to the subway, that's your place. Otherwise you'll most likely be disappointed. But then, can't really expect a Hilton at this price point, right?

10/10 Excellent

Marc

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Good value for money
Very good for £46
Stayed 1 night in Aug 2023

8/10 Good

Colin

Stayed 1 night in Aug 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Bit dated but clean and very helpful and friendly staff. Would stay there agaub
Stayed 4 nights in Aug 2023

10/10 Excellent

Micaela

Stayed 1 night in Aug 2023

6/10 Okay

Ikechukwu

Liked: Staff & service
It was safe being there
Stayed 1 night in Aug 2023

6/10 Okay

Norman

Liked: Room comfort
Stayed 1 night in Aug 2023