Only saving grace was the reception staff who kindly honoured my check in at 9:45pm despite their T&Cs saying it was until 6pm, which is ridiculous in central london but my mistake for missing this.
The bedroom, number 18, was the coldest room i have had the misfortune to stay in, despite the radiator being on the top setting there was zero heat given out, the single glazed windows let so much condensation through there was a pool of water on the sill. The bathroom had no door on it, and whilst this is a single room is a little odd. The other major issue was the noise of the plumbing throughout the night, I got about 1 hours sleep with being woken up every 10 minutes.
When I came down to check out and raise the complaint and feedback in the morning there was not a sole to be seen with a message informing me to simply leave the key in a basket.
I would not stay here again, nor will i reccomend it. Despite the lady on reception with the warm welcome.