London (QQK-King's Cross Train Station) - 6 min walk
King's Cross & St. Pancras Underground Station - 7 min walk
London City Airport (LCY) - 40 min drive
Restaurants
Cafe Plaka - 4 min walk
The Lucas Arms - 1 min walk
Cappadocia - 2 min walk
Pizza Union - 5 min walk
Honest Burgers - 5 min walk
About this property
Arriva Hotel
Hotel near Russell Square
Close to The British Museum and Tottenham Court Road, Arriva Hotel provides a garden, a restaurant, and more. Guests can connect to free in-room WiFi.
Additional perks include:
Luggage storage, tour/ticket assistance, and a 24-hour front desk
Smoke-free premises, an elevator, and a front-desk safe
Guest reviews say great things about the central location and helpful staff
Room features
All 75 rooms feature comforts such as free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
Heating and portable fans
Bathrooms with showers and free toiletries
Flat-screen TVs with digital channels
Electric kettles, daily housekeeping, and desks
Languages
Arabic, English, Italian, Romanian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
1 restaurant
Conveniences
Elevator
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Portable fan
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Digital channels
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Iron/ironing board (on request)
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property is also known as
Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London
Frequently asked questions
Is Arriva Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Arriva Hotel?
This hotel doesn't offer parking.
What time is check-in at Arriva Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Arriva Hotel?
Check-out is at 11 AM.
Where is Arriva Hotel located?
Located in London City Centre, this hotel is within 1 mi (2 km) of Russell Square and The British Museum. St. Paul's Cathedral and Leicester Square are also within 2 mi (3 km). King's Cross & St. Pancras Underground Station is 7 minutes by foot and London (QQK-King's Cross Train Station) is 6 minutes.
Arriva Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 372 out of 1413 reviews" "
10 - Excellent
372
Rating 8 - Good. 455 out of 1413 reviews" "
8 - Good
455
Rating 6 - Okay. 335 out of 1413 reviews" "
6 - Okay
335
Rating 4 - Poor. 145 out of 1413 reviews" "
4 - Poor
145
Rating 2 - Terrible. 106 out of 1413 reviews" "
2 - Terrible
106
7.4/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
8/10 Good
clare
Traveled with group
20 November 2024
Liked: Staff & service
Property very basic, but clean. Had all we needed and was nice and warm.
Was fine for one night.
Could have done with another pillow.
Staff very helpful, and friendly.
Unfortunately the lift was broken the weekend we visited but could go up to next floor and walk back down or straight up which wasn't too much of a problem, and the desk staff took up our luggage for us.
Disappointing for the amount of money we spent. The room was tiny and cramped.
Tonya
Stayed 1 night in Nov 2024
4/10 Poor
Ross
Traveled with partner
6 November 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The place was pretty run-down and the facilities were very basic. The photos of the room made it look much better than it was. There was a mouse poisoned trap tucked beside one of the beds! For such a central location (just a few minutes walk to Kings Cross Station) it was very convenient and the price was reasonable. Just disappointingly dingy.
This property is not at all what is advertised. The bathroom was not clean. There was blood or other matter on the walls. The carpets were disgusting. I don’t recommended this property to anyone, especially a women travelling alone as the doors didn’t even close properly. The “towels” provided were see through, the pillows are non-existent. The proximity to King’s Cross was the only appealing thing about this hotel and in the future I would stay farther away to avoid this place. If we hadn’t paid for this before hand we would have checked out immediately but didn’t want to loose out on that money since this hotel was grossly over priced and over rated when we booked.
Heather
Stayed 1 night in Oct 2024
4/10 Poor
tahir
19 October 2024
tahir
Stayed 1 night in Oct 2024
6/10 Okay
Alastair
16 October 2024
Liked: Cleanliness
The walks are very thin and hallways noisy, just okay for
This property was zero percent of what I had expected. There are signs stating that breakfast was not being served due to COVID, televisions that do not work, remotes that do not work, and beds that feel like they are well over a hundred years old (I’ll exaggerate slightly on this as they exaggerated in their ad about it being comfortable). While I understand that London is busy, there are HUNDREDS of better hotels. Honestly, I think that sleeping under the bridge would be more comfortable. The staff was kind, however this owner/manager should really consider the fact of how things impact others, such as having lifts that do not feel safe etc. Further—I have even heard some of the staff talking about how they have poor reviews removed so they can still keep their ratings—so do not trust the stars they have as there may be many other poor reviews they have worked to remove.
Michael
Stayed 6 nights in Oct 2024
6/10 Okay
henry
Traveled with family
13 October 2024
Disliked: Amenities
WiFi was non existent and the room was in the basement with window sill really dirty. Very noisy outside