In a rush, I mistakenly booked this thinking it was 4/5 rating, not 4/10. I was shocked to arrive to what looked more like a hostel than a hotel ...or maybe one step above crackden.
The door to my original had been kicked in, but they hadn't noticed. There's no staffed reception desk, so I had to call for help. Fortunately someone was onsite and came to help. They wanted to move me to a bigger room for one night, then move into the original room once the door was replaced, but eventually agreed to let me keep the same room for the duration of my stay. (Thank you!)
The shower was moldy. The shelves in the bathroom were sagging, barely attached, and unusable. The walls were stained from years of humidity buildup running down the walls.
The internet was intermittent at best, but only 1-2 Mbps at the most, so unusable for Zoom, streaming, etc.
While there was no A/C which isn't uncommon in London, they did at least have an oscillating fan which helped a ton.
The beds were clean thankfully ....and I thoroughly checked for bedbugs and didn't see any signs during my 5 nights, so I was very relieved by that.
In the end, if you're on a budget and not picky, this place is OK. If you can afford it though, find something better. There are too many options in London to stay here on purpose.