Acacia Hotel

Hostel with free breakfast, steps from Natural History Museum

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Photo gallery for Acacia Hotel

Exterior
Exterior
Deluxe Quadruple Room | Desk, laptop workspace, iron/ironing board, free WiFi
Staircase
Reception

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Kitchen
  • Free WiFi
The current price is AED 388
AED 465 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Quadruple Room

Highlights

Refrigerator
TV
Private bathroom
Shared/communal kitchen
Desk
Laptop workspace
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Twin Room

Highlights

Refrigerator
TV
Shared/communal kitchen
Desk
Laptop workspace
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room

Highlights

Refrigerator
TV
Private bathroom
Shared/communal kitchen
Desk
Laptop workspace
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Deluxe Double Room

Highlights

Refrigerator
TV
Shared/communal kitchen
Desk
Laptop workspace
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the neighborhood

Map
14 Queensbury Place, London, England, SW7 2EA

Getting around

  • West Brompton Station - 3 min drive
  • South Kensington Underground Station - 4 min walk
  • London City Airport (LCY) - 63 min drive

Restaurants

  • ‪Natural History Museum Member's Room - ‬3 min walk
  • ‪Urban Baristas - ‬2 min walk
  • ‪Zetland Arms - ‬3 min walk
  • ‪Shoty - ‬3 min walk
  • ‪Natural History Museum Coffee Shop - ‬5 min walk

About this property

Acacia Hotel

Hostel near Natural History Museum
Close to Royal Albert Hall and Kensington High Street, Acacia Hotel provides free continental breakfast, an airport shuttle, and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
  • A reception hall and smoke-free premises
Room features
All guestrooms at Acacia Hotel include comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Communal kitchens with refrigerators
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Shared kitchen access

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Acacia Hostel London
Acacia London
Acacia Hostel
Acacia Hotel London
Acacia Hotel Hostel/Backpacker accommodation
Acacia Hotel Hostel/Backpacker accommodation London

Frequently asked questions

Is Acacia Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Acacia Hotel?

As of 22 March 2025, prices found for a 1-night stay for 2 adults at Acacia Hotel on 23 March 2025 start from $126.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Acacia Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Acacia Hotel?

Check-out is at 10 AM.

Does Acacia Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Acacia Hotel located?

Located in London City Centre, this hostel is steps from Cromwell Road and Natural History Museum. Victoria and Albert Museum and Imperial College London are also within 10 minutes. South Kensington Underground Station is only a 4-minute walk and Gloucester Road Underground Station is 6 minutes.

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Acacia Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 52 reviews
Rating 8 - Good. 19 out of 52 reviews
Rating 6 - Okay. 15 out of 52 reviews
Rating 4 - Poor. 7 out of 52 reviews
Rating 2 - Terrible. 5 out of 52 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
it was old, too many stairs. We fond bugs in our bed. It was dirty and i dont recommend this place. Wifi was only available "in the lobby area" that is not true. We went down several times to use the wifi and it wasnt working. We asked the guy n the desk and he said probably other people were using it. If you have a hostel with people A LOT OF PEOPLE, WHY CANT YOU GET A BETTER WIFI SERVICES. The place smell like old and wet. we went in november when its cold and raining. the only "good" thing about this place is their location, closer to a underground station, restaurants and museum, but that's it.
Stayed 2 nights in Nov 2019

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

10/10 Excellent

Ertan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite place to stay when visiting London
Our favourite place to stay when visiting London as a family. Only a few minutes walk to several museums including the Natural History Museum, the Science Museum and the Victoria and Albert Museum, and only a few minutes walk from South Kensington underground station. Kind and welcoming staff, use of kitchen and dining room all day, including a microwave and kettle, plates, cups, cutlery, etc. Clean and tidy. A big thank you to all the staff for welcoming us again! Steve
Stayed 1 night in Oct 2019

2/10 Terrible

Lene Rocatis

Stayed 4 nights in Sep 2019

6/10 Okay

Nils

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Iskander

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Не советую этот отель
Прекрасная локация:все популярные музеи рядом, метро, в пешей доступности набережная с ее основными достопримечательностями. Сам хостел расположен в очень старом (на красивой улочке) здании. Обслуживание приятное, работники стараются (возможно, чтоб скрасить весь дискомфорт от проживания). Внутри все старое, ремонта не было лет 50. Завтраки символические: только «сухой корм», тосты, чай, растворимый кофе/какао и джемы.Туалеты, душевые более-менее, на верхнем этаже -минимальный напор воды. Самое страшное было то, что во всех номерах-клопы. Мы были искусаны ими, Вообщем, еле унесли ноги.
Stayed 3 nights in Sep 2019

4/10 Poor

Douglas

Disliked: Cleanliness, property conditions & facilities, room comfort
YOU GET WHAT YOU OAY FOR---NOT MUCH
The dorms are not recommended. Not terrible, but warn and generally drab. The 2 staff so met were very helpful. Also, there is a 3 pound charge for a towel---very unusual, that.
Stayed 1 night in Aug 2019

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hostel was functional but very, very old and hot/stuffy. Internet was inconsistent. No problems with access to bathrooms nor water pressure/heat (as some complained about). Breakfast is simply toast or choice between 2 cereals - but appreciated. Location was excellent and making own meals in shared kitchen was easy - but bring your own cutlery. Beware the beds as, like with many hotels in the world, there are bed bugs.
Stayed 3 nights in Aug 2019

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war unglaublich schmutzig, schwarzer Schimmel in den Bädern, Schmutzschichten unter den Betten uvm. Im Preis ist ein Früschtück enthalten, worauf ich aber nach Ansicht der Küche/ des Esszimmers dankend verzichtet habe. Als ich am Morgen auschecken wollte wurde ich mit der Angabe “Der zuständige duscht noch” eine halbe Stunde warten gelassen. Ich bin wirklich tolerant was Unterkünfte betrifft und wusste worauf ich mich bei einem so niedrigen Preis einlasse, dass es aber so wiederlich ist dass ich mich zum schlafengehen nicht einmal ausziehen wollte war wirklich erschreckend.
Stayed 1 night in Jul 2019

8/10 Good

Carol

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Communal living
We were 11 Girl Scouts on a European adventure. The area for this hotel was amazing. It was so easy to walk to the South Kensington underground station. There were so many wonderful cafes nearby. The hotel itself advertises that it has WiFi but it didn’t work most of the time. When it did work it was only in the lobby. The rooms were good size. The bathrooms are on different levels and you must be able to climb stairs. The communal kitchen was very dirty and when we went to use it all the dishes and pans had to be cleaned first. We would stay in the area again but not at this hotel.
Stayed 3 nights in Jul 2019

6/10 Okay

Patric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

gilbert

Liked: Staff & service, room comfort
Hébergement en famille recommandable
Très bien situé. Métro à proximité. Quartier très agréable. Personnel à l'accueil à l'écoute. Cuisine un peu vieillotte à repeindre !
Stayed 2 nights in Jul 2019

8/10 Good

Brane

Stayed 1 night in Jul 2019

4/10 Poor

Matt, Oregon

Disliked: Cleanliness, property conditions & facilities
Location is pretty much the main thing going for this place. The man working when I checked in was very helpful, but the evening receptionist not so much. Very spotty wi-fi and the property was very dirty and smelly. Could be so much more with a little work.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Ringe service, dårlig rengøring, fantastisk beliggenhed og virkede sikkert.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like. Plumbing didn’t work. 3 euros for a towel.
Stayed 3 nights in Jun 2019

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Jan

Disliked: Cleanliness, room comfort
En seng, at sove i.
Bestemt ikke noget at råbe hurra over, men I forhold til prisen er det hvad man kan forvente, nemlig en seng, at sove i. Stedet er perfekt i forhold til transport med Tuben!!
Stayed 2 nights in Jun 2019

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Great location and the hostel is clean and comfortable with good amenities
Stayed 1 night in Jun 2019

6/10 Okay

Ruth

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Great location, comfy bed, don't expect much else
This hostel is in the most perfect location. We wanted to get into the Natural History Museum without a big queue. It was literally a few seconds walk away. For London it was pretty cheap, costing me around £110 per night for a family room for 4 people. The beds were all clean and comfortable. We asked for extra pillows - no problem. Breakfast was basic but included in the price and filled a space until lunch. There was a choice of cornflakes or coco pops, then toast with strawberry jam or marmalade. However, overall I would think twice before staying again. We are used to staying in hostels but YHA hostels which definitely have a higher standard. Yes, the decor is tired (it is only a 2* hotel afterall), but the room did not feel clean. Some sweets had been left in a drawer and there were quite a few ants around enjoying the sweets. We killed any that we saw escaping. The floor needed a good hoover into the corners. I certainly wasn't going to walk bare foot. There were 2 working toilets that we could find for the whole hostel, each containing a shower. It doesn't have many rooms but if both shower are in use then you are in for rather a wait for the toilet. We also choose hostels so there is a choice to make our own drinks in an evening and have the option of buying some pasta and sauce from a shop and cooking our own meal to save some money. Although a self catering kitchen, it only had frying pans. I struggled to find even a cup to make a drink at night.
Stayed 2 nights in May 2019

6/10 Okay

Ann

Liked: Cleanliness, staff & service
Mycket bra läge. Helt ok enkelt boende.
Stayed 3 nights in May 2019