10/10 Excellent
Gaetano C.
29 August 2024
Liked: Cleanliness
Majestic View and great Pool
The property looks like advertised and it was generally clean and really nice to stay for a week. The views and the pool are fantastic and the house setup is nice.
Some details though need to be addressed: The property is run down in places and needs some renovation, especially the outdoor window blinds are heavy and you could break a finger moving them to close. Also the room in the basement was ok, but the shower was full of spiders (cleaning team probably did not care removing them). Out of three TVs available to us, two did not work and one had to be replaced, the other one had an oxidated remote control... an electrical wall outled had to be replaced as well. Some dishes broken in the kitchen.
All in all a very good spot, some care for details definitely to advise and I suggest a review of the whole building to just check where to ameliorate.
The managing agency was awesome in solving every problem we had or addressed. They were easily reachable and their prompt responses were great and professional. Less so was the local agent who gave us the keys. Minimal information, was constantly looking at the watch and seemed generally bored to be with us. Also, on the checkout day he did not even show up and the agency sent another person who was very kind.
In brief: Would I return ? Definitely yes ! Would I use the services of this WI agency ? Absolutely !
Take care of some property run down stuff and replace your local agent's attitude and then it would be a five star!
Gaetano C.
Stayed 7 nights in Aug 2024