House is very nice, great location, great views, BUT a few issues:
Linen:
Despite the website clearly stating the linen is included, we received a message the day before our arrival asking us to pay an extra 60 euros to get linen. We pointed out that the website said it was included, we were told that it was NOT. We agreed to pay.
Hot water:
We had no hot water upon arrival. Eric came over and repaired the "resistance" to allow the water to heat up. We had one QUICK 4 minute shower the next morning before the hot water ran out. (we are used to traveling & taking quick showers). The solution from Eric was for us to go to his apartment (above the house upstairs) and use his bathroom. A bit unusual and less than ideal but since he was away, one of us did that. Hoping the hot water tank would refill .... but all other showers were lukewarm at best.
We reached out to Eric, but he ignored our messages. So we resolved ourselves to no hot water, and asked that he suggest how to make up for this inconvenience... but no answer
Someone else in the house:
The house / building is in fact split in 3 sections. The main house (3 bedrooms) Eric's apartment upstairs (not accessible from inside the house), and ANOTHER apartment downstairs, linked to the house WITH access to the house. It is on the same level as the 3rd bedroom.
On the last night looking for the trash disposal, one door that was locked on the first night was now unlocked, and opening it we stumbled across a man we didn't know, reading in his bed! This person could have been coming into our section of the house at any time.
We tried to call Eric, but he ignored us (granted it was late), so we sent him a message that he answered by noon the next day.
He claimed to have told us there was another tenant in the house. I am French so no chance of misunderstanding what was said to us. He had indeed mentioned another party when he first came to the house to check the water. But he said a NEIGHBOR, not a TENANT. ... and certainly didn't mention the link to the house with full access.
His answer to explain why we were not told that someone else lived here, was that we were difficult clients wanting a discount. All he had to say was that he should have communicated better. Eric knew he was in the wrong. Dishonest maybe, "de mauvaise foi" absolutely!
We left the house perfectly clean, and held off on the 60 for linen til we hear from Eric... which never happened