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One&Only Mandarina

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools

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Photo gallery for One&Only Mandarina

5 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Premium bedding, memory foam beds, minibar, in-room safe
Exterior
Private Home 14 | Premium bedding, memory foam beds, minibar, in-room safe
Private Home 33 | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Room service
The current price is AED 4,037
AED 5,490 total
includes taxes & fees
10 Apr - 11 Apr

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Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Private Home 16

Private Home 16 | Premium bedding, memory foam beds, minibar, in-room safe

Private Home 16

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • 985 sq m
  • Ocean view
  • Sleeps 16
  • 2 King Beds and 6 Queen Beds

View all photos for Private Home 12

Private Home 12 | Premium bedding, memory foam beds, minibar, in-room safe

Private Home 12

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • 708 sq m
  • Ocean view
  • Sleeps 14
  • 3 King Beds and 4 Queen Beds

View all photos for Private Home 13

Private Home 13 | Premium bedding, memory foam beds, minibar, in-room safe

Private Home 13

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • 708 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Panoramic Room (Ocean Cliff)

Panoramic Room (Ocean Cliff) | Pool | 5 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers

Panoramic Room (Ocean Cliff)

Highlights

Balcony
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Private Home 03

Private Home 03 | Premium bedding, memory foam beds, minibar, in-room safe

Private Home 03

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • 985 sq m
  • Ocean view
  • Sleeps 14
  • 4 Queen Beds and 3 King Beds

View all photos for Panoramic Tree House (Ocean)

Exterior

Panoramic Tree House (Ocean)

Highlights

Balcony
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Private Home 01

Premium bedding, memory foam beds, minibar, in-room safe

Private Home 01

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • 708 sq m
  • Ocean view
  • Sleeps 24
  • 4 King Beds and 8 Queen Beds

View all photos for Private Home 14

Private Home 14 | Premium bedding, memory foam beds, minibar, in-room safe

Private Home 14

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • 985 sq m
  • Ocean view
  • Sleeps 16
  • 2 Queen Beds and 6 King Beds

View all photos for Premier Panoramic Ocean Cliff Villa

Property amenity

Premier Panoramic Ocean Cliff Villa

Highlights

Balcony
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premier Panoramic Ocean Treehouse

Exterior

Premier Panoramic Ocean Treehouse

Highlights

Balcony
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa (One)

Villa (One) | Premium bedding, memory foam beds, minibar, in-room safe

Villa (One)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 1747 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Villa (Cumaru)

Villa (Cumaru) | Terrace/patio

Villa (Cumaru)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
  • 217 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Private Home 53 (8 Bedrooms)

Private Home 53 (8 Bedrooms) | Premium bedding, memory foam beds, minibar, in-room safe

Private Home 53 (8 Bedrooms)

Highlights

Balcony
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 24
  • 4 King Beds, 6 Queen Beds and 2 Twin Beds

View all photos for Villa, 2 Bedrooms, Ocean View (Banderas)

Exterior

Villa, 2 Bedrooms, Ocean View (Banderas)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
  • 210 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Villa, Ocean View (Banderas King)

Premium bedding, memory foam beds, minibar, in-room safe

Villa, Ocean View (Banderas King)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Private Home 32

Private Home 32 | Premium bedding, memory foam beds, minibar, in-room safe

Private Home 32

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • Ocean view
  • Sleeps 14
  • 2 Double Beds and 3 King Beds

View all photos for Private Home 01, 4 Bedrooms

Premium bedding, memory foam beds, minibar, in-room safe

Private Home 01, 4 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • Ocean view
  • Sleeps 16
  • 2 King Beds and 8 Queen Beds

View all photos for Private Home 28

Private Home 28 | Premium bedding, memory foam beds, minibar, in-room safe

Private Home 28

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • Ocean view
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds

View all photos for Private Home (10 Bedrooms)

Private Home (10 Bedrooms) | Premium bedding, memory foam beds, minibar, in-room safe

Private Home (10 Bedrooms)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • Ocean view
  • Sleeps 28
  • 6 King Beds and 4 Queen Beds

View all photos for Private Home 34

Private Home 34 | Premium bedding, memory foam beds, minibar, in-room safe

Private Home 34

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • Ocean view
  • Sleeps 14
  • 4 Queen Beds and 3 King Beds

View all photos for Private Home 33

Private Home 33 | Premium bedding, memory foam beds, minibar, in-room safe

Private Home 33

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • Ocean view
  • Sleeps 16
  • 4 King Beds and 4 Queen Beds

View all photos for Private Home (6 Bedrooms)

View from room

Private Home (6 Bedrooms)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • Ocean view
  • Sleeps 16
  • 4 King Beds and 4 Queen Beds

View all photos for Private Home 02 (04 Bedrooms)

Premium bedding, memory foam beds, minibar, in-room safe

Private Home 02 (04 Bedrooms)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • Ocean view
  • Sleeps 12
  • 4 Queen Beds and 2 King Beds

View all photos for Villa (Banderas King)

Premium bedding, memory foam beds, minibar, in-room safe

Villa (Banderas King)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
  • 210 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms (Banderas)

Premium bedding, memory foam beds, minibar, in-room safe

Villa, 2 Bedrooms (Banderas)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
  • 210 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Villa (Jaguar)

Villa (Jaguar) | Premium bedding, memory foam beds, minibar, in-room safe

Villa (Jaguar)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
  • 269 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds

View all photos for Villa (Tortuga)

Villa (Tortuga) | Premium bedding, memory foam beds, minibar, in-room safe

Villa (Tortuga)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
  • 264 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Villa (Pacífico)

Villa (Pacífico) | Premium bedding, memory foam beds, minibar, in-room safe

Villa (Pacífico)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
  • 342 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Tree House

Premium bedding, memory foam beds, minibar, in-room safe

Tree House

Highlights

Balcony
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Cliff)

Property amenity

Villa (Cliff)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Tree House (Ocean)

Exterior

Tree House (Ocean)

Highlights

Balcony
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Ocean Cliff)

Premium bedding, memory foam beds, minibar, in-room safe

Villa (Ocean Cliff)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
Riviera Nayarit, Nuevo Vallarta, Lo de Marcos, NAY, 63779

What's nearby

  • Campo de Ensueno Golf Course - 9 min drive - 5.3 km
  • Lo de Marcos Plaza - 10 min drive - 5.8 km
  • Lo de Marcos Beach - 12 min drive - 6.4 km
  • Playa Beso - 16 min drive - 13.1 km
  • San Pancho Nayarit Market - 18 min drive - 16.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 50 min drive

Restaurants

  • ‪Olivia - ‬10 min drive
  • ‪Restaurante de Mariscos Pineda - ‬15 min drive
  • ‪Restaurante Paraiso - ‬8 min drive
  • ‪Carao - ‬4 min drive
  • ‪Restaurante Bar Villanueva - ‬14 min drive

About this property

One&Only Mandarina

Luxury eco-certified hotel near Campo de Ensueno Golf Course
Located close to Lo de Marcos Beach, One&Only Mandarina provides free full breakfast, a poolside bar, and a terrace. With a private beach, free beach cabanas, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a sports massage, a body treatment, or reflexology at ONE&ONLY SPA, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, Mediterranean cuisine, and ocean views. Yoga classes are offered at the gym; other things to do include surfing/body boarding, ecotours, and boat tours. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free valet parking
  • Bike rentals, a free beach club on site, and babysitting (surcharge)
  • A reception hall, a TV in the lobby, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 105 individually furnished rooms include comforts such as private plunge pools and 24-hour room service, in addition to thoughtful touches like premium bedding and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
  • Rainfall showers, separate tubs/showers, and free toiletries
  • 42-inch Smart TVs with digital channels
  • Wardrobes/closets, balconies, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
One&Only Mandarina is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Alma Restaurant
  • Carao Restaurant
  • Jetty Beach Ckub
  • Tree Top Bar

Things to do

  • 5 outdoor pools
  • Bicycle rentals
  • Boat and paddles
  • Boat tours
  • Canoeing
  • Children's club
  • Children's pool
  • Ecotours
  • Fishing
  • Free beach club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Inflatable boat
  • Kayaking
  • Motor boating
  • Mountain biking
  • Parasailing
  • Pedal boat
  • Personal motorized watercraft
  • Playground
  • Rafting
  • Ropes course
  • Sailing
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Windsurfing
  • Yoga classes
  • Ziplining

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Dining table
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Private plunge pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • iPod dock
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

One and Only Mandarina
One & Only Mandarina
One& Only Mandarina
One&Only Mandarina Hotel
One&Only Mandarina Lo de Marcos
One&Only Mandarina Hotel Lo de Marcos
Oneandonly Mandarina

Frequently asked questions

Does One&Only Mandarina have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM.

Is One&Only Mandarina pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 51 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at One&Only Mandarina?

Valet parking is free at this property.

What time is check-in at One&Only Mandarina?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at One&Only Mandarina?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is One&Only Mandarina located?

This Lo de Marcos hotel is on the beach, 2.6 mi (4.2 km) from Campo de Ensueno Golf Course, and within 9 mi (15 km) of Lo de Marcos Beach and Bridge of Life. Isla del Coral and Las Huertas Golf Club are also within 12 mi (20 km).

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One&Only Mandarina Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 113 out of 135 reviews
Rating 8 - Good. 12 out of 135 reviews
Rating 6 - Okay. 5 out of 135 reviews
Rating 4 - Poor. 2 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and super welcoming with us.
Stayed 3 nights in Jan 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely incredible experience. I can’t wait to go back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing property we have ever stayed at.
Stayed 3 nights in Nov 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best. Great property, great staff. This is a great option to have a wonderful days of spa and don't leave the hotel for any reason. You have everything you need. Amazing views!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing resort!!! We loved our stay at the Mandarina!
Stayed 4 nights in Nov 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 2 nights in Oct 2024

10/10 Excellent

Amosshwa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property was absolutely amazing! Highly recommend visiting ! The staff were incredible, the communication was top tier. Transportation throughout the whole property was easy and certainly convenient. They also provided me a pregnancy pillow which made sleeping and lounging around in the bed and day bed so comfortable for me. I thought that gesture was very helpful. The importance to catering to our needs was the top of their list! We will certainly be coming back!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Super private and friendly staff who went above and beyond during our stay! Love every restaurant we visited! 5 stars all the way!!!
Stayed 4 nights in Jan 2024

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Very private, beautiful, new and the service is second to none.
Stayed 3 nights in Dec 2022

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best properties I've been to. This reminds me to Capella Ubud in Bali and since I live in Miami, O&O Mandarina would be a great option for a come back. The views, jungle, beach, food, treehouse room and amenities are unlike any other in the American continent. However, pre-stay communication via email to plan an itinerary and service at Alma restaurant (where you normally have breakfast) left a lot to be desired for a property of this level.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jerry B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely breathtaking, the best I've ever experienced. It's expansive, requiring buggy rides from point to point, but the convenience of communicating with staff via WhatsApp makes navigation seamless. The responses are prompt, enhancing the overall ease of getting around the property. Plus, the food options are simply outstanding.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couple vacation
Exclusive, secluded, private and great services throughout the entire property. Well designed room, plenty of amenity to make for a great get away. Foods selections are healthy and thoughtful. Plenty to please the palettes and mesmerize the eyes. We recommend this property.
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Getaway
This place was amazing! The property itself is beautiful. Everything is surrounded by beautiful trees and flowers and every place seems to have this gorgeous view of the ocean. The staff is extremely nice and the service was fantastic! Everyone was very attentive, always smiling and really gave the impression that they loved being there.
Stayed 4 nights in Jan 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievably great service and attention to detail. Amazing property. Not very walkable if that’s what you are looking for, so you will be riding a lot in golf carts instead but they are very quick to pick you up and take you all over the resort. The spa and gym are amazing and the beach is beautiful. The villas are beautiful also and the food is great.
Stayed 4 nights in Jun 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full Privacy.
Stayed 1 night in Nov 2022

10/10 Excellent

Mete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money spent
Stayed 3 nights in Mar 2023

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very tranquil and staff was very kind. It did take time to wait for food cart service to and from places since nothing is within walking distance which was annoying at times. Our dinner restaurant was canceled On of the nights too and not many other options to choose from. Overall it was a peaceful and very relaxing experience
Stayed 3 nights in Oct 2023

10/10 Excellent

Shibu

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional property with excellent service. The beauty of the hotel is unparalleled to anything in North America given that natural habitat it’s located in. Our host Jorge and Javier took excellent care of us. Unforgettable 2 dishes- the sea urchin risotto with abalone at the pop up Singapore restaurant and the simple but divine spaghetti pomodoro with charred shrimp at the Italian restaurant should be a must. These two dishes really speaks to your soul if you are a food lover. The vegetable from their garden pizza is also well done. The quality of this pizza and pasta is world class. The spa is top notch. Will be back.
Stayed 3 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I just spent 6 nights at O&O Mandarina for our 20th anniversary & it was incredible!! We stayed in Panoramic Treehouse #309 & it had amazing views. Our hosts, Angelita & Rodolpho, took care of our every need during our stay. We miss their kind & smiling faces already!! The whole staff was just amazing which made it so perfect!! From the cart drivers, cleaning service, room service, bartenders, spa service, dining service, to the seamless check out, it could NOT have been better. We are grateful for their impeccable service & kindness. The property was absolutely gorgeous with jungle as well as ocean views. Plan your visit now if you're looking for a private, peaceful & stunningly beautiful place to vacation!! Shout out to Sergio for taking such good care of us at the adult pool & to the in-house doctor that helped my husband with his stomach issues. Thank you❤️❤️❤️
Stayed 6 nights in Jun 2023

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el trato personalizado, de todo el personal te hacen sentir en casa. Y la propiedad esta espectacular
Stayed 2 nights in Feb 2025

10/10 Excellent

Tony

Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One and Only Mandarina es una belleza de hotel, nos trataron de forma extraordinarias atendiendo todas nuestras peticiones, el staff es sumamente amable y te hacen sentir en casa, gracias Brenda por todas tus atenciones y Sinuhe por hacernos la estancia tan agradable, seguro regresaremos muy pronto!
Stayed 3 nights in Jan 2025

10/10 Excellent

walter

Stayed 5 nights in Nov 2024

4/10 Poor

Nicole

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

shendel dana

Stayed 2 nights in Nov 2024