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"At first I was hesitant about booking to stay at Nant Ddu lodge hotel due to some of the reviews I have read. However upon arrival I was extremely impressed with this hotel, the staff on the reception were super helpful and friendly, the room and bathroom was beautiful, lovely and clean as well as the rest of the hotel. Breakfast was great, great selection of cold foods as well as hot. The hotel is in a fantastic location, only a 5 minute drive from Pen Y Fan and very local to the four waterfall walk which was awesome. The spa was lovely, pool, sauna, steam and jacuzzi was most enjoyable and very clean. Overall super impressed with our 3 night stay and will definitely be returning. "

"Love the Metropole.. the staff are excellent especially Spencers Brasserie staff .. food fabulous .good menu and very attentive staff. Lovely spa facilities .. good bed linen .. could do with better coffee in rooms and biscuits, also no non alco cocktails in bar.. but still had the best of times"

"Wonderful stay whilst we explored Hay on Wye for a few days which was a short drive away. Very comfortable and clean and lovely cooked breakfast although not much continental selection. Had an open fire inside the entrance where you could sit and relax. We managed to lock ourselves out of our room leaving the key inside and the property were contacted easily and they gave us a spare key to get back in. We would stay again. Only tip for staying is to book restaurants nearby and research in advance as we struggled on the Sunday to find somewhere for an evening meal lots of local places stop serving Sunday lunch at around 3-4pm. There is also a lovely garden centre with a restaurant a short distance from here. "

"Excellent. Every aspect was first class."

"Absolutely superb. Great room, spotlessly clean with comfy bed. Powerful rainfall shower. Exceptional food and service in the restaurant. Staff throughout hotel were super helpful and polite. Highly recommended. "

"Beautiful large accomodation, modern and very good location. Host were excellent. Definitely stay here again. "

"Perfect one night stay at Sgwd, lovely welcome from helpful staff. Small but cosy room with everything you need for a short stay. Great location for walking. Best breakfast around, and they cater well for gluten free diets. "

"Lovely room, great breakfast, parking and helpful staff."

"The room I stayed in in this beautiful building was possibly one of the most beautiful I have ever stayed in. However when it came to the service of the staff there was a lot left to be desired... and this was in no means the fault of the staff of which there were only two... to run the bar and service the needs of the guests. I did feel that it was odd that every time I called the hotel before arriving that there was never anyone manning the phone, but regardless we were not put off. If I was to visit again, I would want to know that I wouldn't have to wait at an empty bar for 12 minutes before being served (I know the 2 staff, one of which was a trainee) were busy with the dining but at £270 a night, that isn't good enough and not my problem... I don't wish to seem petty but lots of other short comings occurred like being first into the dining hall and one of last to have our order taken, waiting until the end of our starter before our drinks arrived and taking far too long to reseat us when my wife couldn't read the menu because of the dim light. I get that there was only two staff and there were 10 couples in the dining room but this is a failing from a managerial point of view which I definitely didn't expect from such a seemingly highbrow establishment. "