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Mercure St Helens

4.0 star property
Hotel in St Helens with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Mercure St Helens

Exterior
Reception hall
Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
The current price is AED 231
AED 278 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Shower/tub combination
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Shower/tub combination
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
Eco-friendly toiletries
Shower/tub combination
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

Highlights

Heating
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
Desk
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mercure Haydock Hotel

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
7.8 out of 10, Good, (820)
The price is AED 260
AED 329 total
includes taxes & fees
28 Mar - 29 Mar
Mercure Haydock Hotel

About the neighborhood

Map
Linkway West, St Helens, England, WA10 1NG

What's nearby

  • Haydock Racecourse - 7 min drive - 5.6 km
  • Haydock Park Racecourse - 10 min drive - 9.6 km
  • Gulliver's World - Warrington - 14 min drive - 16.0 km
  • Knowsley Safari Park - 16 min drive - 9.7 km
  • Anfield Stadium - 19 min drive - 18.6 km

Getting around

  • St Helens Central Station - 14 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Chinese Buffet St Helens - ‬8 min walk
  • ‪The Glass House - ‬9 min walk
  • ‪Pizza Hut - ‬9 min walk

About this property

Mercure St Helens

Upscale hotel near Knowsley Safari Park
You can look forward to a coffee shop/cafe, a bar, and a health club at Mercure St Helens. Treat yourself to some rest and relaxation at Pyramid Leisure Centre, the onsite spa. Be sure to enjoy a meal at 92 Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a steam room.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), an elevator, and wedding services
  • A banquet hall, a front-desk safe, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 84 rooms offer comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • Eco-friendly cleaning products, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 12.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • 92 Restaurant

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 12.50 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Frequently asked questions

Does Mercure St Helens have a pool?

Yes, this property has an indoor pool.

Is Mercure St Helens pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure St Helens?

Self parking is free at this property.

What time is check-in at Mercure St Helens?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure St Helens?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercure St Helens located?

Situated in St Helens, this spa hotel is 1.6 mi (2.6 km) from Sherdley Park and 1.8 mi (3 km) from Dream. Knowsley Safari Park and Haydock Racecourse are also within 6 mi (10 km). St Helens Central Station is 14 minutes by foot.

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Mercure St Helens Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 189 out of 409 reviews
Rating 8 - Good. 111 out of 409 reviews
Rating 6 - Okay. 65 out of 409 reviews
Rating 4 - Poor. 23 out of 409 reviews
Rating 2 - Terrible. 21 out of 409 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and great staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Simon

Excellent stay in nice clean room followed by a lovely breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great atmosphere and very friendly staff, even though functions were on the rooms were very quiet, We had a lovely time here would definitely return
Stayed 1 night in Nov 2024

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The lady working in the bar on Friday evening was a credit to the hotel. Night porter was great too when we returned 1030ish from a gig!
Stayed 1 night in Nov 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few times would b Definitely recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good would certainly stay again if in the area again.
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Our team stayed here on business whilst working in the area. The hotel was fully booked for our first week and had the awful option of nowhere to stay other than the grim Premier Inn. We found the Mercure luxurious compared to the other hotel for not much more money. Only negative is that my TV went off 4 times throughout the night apparently people use the tv’s as alarm clocks but I think they actually do it for badness. This happened to several of our team so not restricted to my room. Please make sure you switch the tv off at the wall when going to bed. The hotel reception are aware of this problem and said it’s common.
Stayed 3 nights in Feb 2025

8/10 Good

Martyn

Liked: Staff & service, property conditions & facilities, room comfort
Have stayed here before, still a very good hotel to stay at.
Stayed 1 night in Mar 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business travel
Frequent traveller in hotels every week and the hotel is convenient. The staff cannot do enough and are very helpful. The pool and sauna are a great boost at the end of the day.
Stayed 1 night in Sep 2024

10/10 Excellent

Bartolomej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean ..super staff, restaurant is nice good food
Stayed 1 night in Feb 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Couldn't fault it. Everything was spot on. Will definitely be staying again.
Stayed 1 night in Jul 2024

6/10 Okay

Dominic

Liked: Cleanliness
Disliked: Room comfort
Rubbish pillow (only one) on a hard bed. Breakfast good, unfriendly checkin.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas stay.
Nice friendly staff and really nice rooms too.
Stayed 1 night in Dec 2023

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like having to leave a £50 deposit when I checked in and paid on arrival for my room. Room was clean and comfortable; nice & quiet at the end of the corridor. I didn’t use the restaurant or hotel amenities. Decaf coffee but no decaf tea on tea tray in room. No plug for bath tub so you can’t have a bath here? Bathroom decor a bit tired. If, like me, you feel the cold bring warm PJs and bed socks as the duvet is more like a sheet and I found the room to be a little chilly. Hotel is ok and I’d stay here again due to location being convenient for the train station and town centre.
Stayed 1 night in Jan 2025

6/10 Okay

William

Liked: Staff & service
The staff were friendly food was average. Location was good for the purpose of my trip.
Stayed 1 night in Feb 2024

10/10 Excellent

Ayomide

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful and lovely. My stay was nice and will definitely recommend.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 2 nights in Aug 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Modern, clean & comfortable hotel, with friendly staff, breakfast was great, will stay again when needing to visit the area.
Stayed 1 night in May 2023

8/10 Good

Nicole-Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft bed
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and good spa facilities
Stayed 1 night in Jul 2022

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities
Staff were very friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fine accommodation at a good price.
Excellent value for money. Spacious room with comfortable bed. Well priced restaurant serving good food.
Stayed 1 night in Feb 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is well situated and value for money, with excellent breakfast,staff very friendly staff
Stayed 1 night in Sep 2022

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room and at a reasonable price
Stayed 1 night in Aug 2023