Had to quickly find a hotel. Booked in advance at another location only to arrive and find it was too far away from the location of my venue. Wanted to be near Stonecrest Mall, but didn't see those hotels online when I initially searched. Anyway, a link was sent to me and I booked with another online service. Called the hotel and was told upfront that the elevator was not working. I asked how many stairs there were and the answer given gave me the impression that there were few stairs. So I booked a reservation. Arrived at the hotel. They only had available rooms on the 3rd & 4th floors. Fortunately, I was on the 3rd floor, which entailed 40 steps. Btm line? 4 room changes later, I was on my way to sleep. Popcorn outside & inside 1st room. Unpacked & put on pjs.. thinking I could just use a hotel vacuum /broom and dust pan, but staff was not able to locate one; 2nd room, AC not cooling at 50 degrees when I entered the room plus AC was making clanging noises; 3rd room, toilet unflushed & tissue-filled; back to 1st room per front desk. She vacuumed the inside and I vacuumed the entry way. No one wants to enter a hotel room thinking it may not have been cleaned. My cousin previously told me to cancel and stay with her; however, I was mentally tired; needed time alone to reset. Had a few back door entrance/steps safety concerns; slept and showered comfortably. I CHOSE positive thoughts over complaining. Basic needs were met. I asked for a discount; was told "No". Breakfast fine.