Real Residência - Touristic Apartments

4.0 star property
Aparthotel with a 24-hour front desk, steps from Central Mosque of Lisbon

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January 2025

Photo gallery for Real Residência - Touristic Apartments

Interior entrance
LCD TV, pay movies
Fridge, microwave, stovetop, coffee/tea maker
Lobby lounge
Apartment (Twin Bed) | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

Apartment (Twin Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Rua Ramalho Ortigao, 41, Lisbon, 1070-228

What's nearby

  • Gulbenkian Museum - 6 min walk - 0.6 km
  • Eduardo VII Park - 10 min walk - 0.9 km
  • Marquis of Pombal Square - 19 min walk - 1.6 km
  • Lisbon Zoo - 2 min drive - 1.8 km
  • Avenida da Liberdade - 2 min drive - 2.1 km

Getting around

  • Sao Sebastiao Station - 5 min walk
  • Sete Rios Station - 14 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Ground Burger - ‬4 min walk
  • ‪Oji Sushi - São Sebastião - ‬2 min walk
  • ‪Bar - Santander Totta HQ - ‬6 min walk
  • ‪O Tacho - ‬5 min walk
  • ‪K-Bob - ‬3 min walk

About this property

Real Residência - Touristic Apartments

Aparthotel with a 24-hour front desk, steps from Central Mosque of Lisbon
Along with laundry facilities, this smoke-free aparthotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff. Each apartment provides an LCD TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and room service.
Real Residência - Touristic Apartments offers 24 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with cable channels and pay movies. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Free crib/infant bed

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 9-12 for adults and EUR 9-12 for children
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Hair dryer
  • Bidet
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable service
  • Pay movies

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Turndown service
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the business district
  • In the city center
  • Near outlet shopping
  • Near a zoo

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 24 rooms
  • 6 floors
  • 1 building
  • Built in 1996

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 to 12 for adults, and EUR 9 to 12 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Real Residencia Suite
Real Residencia Suite Hotel
Real Residencia Suite Hotel Lisbon
Real Residencia Suite Lisbon
Hotel Real Residencia Suite
Real Residencia Hotel Lisbon
Real Residência Touristic Apartments Apartment Lisbon
Real Residência Touristic Apartments Apartment
Real Residência Touristic Apartments Lisbon
Real Residência Touristic Apartments
Real Residência Touristic Apartments
Real Residência - Touristic Apartments Lisbon
Real Residência - Touristic Apartments Aparthotel
Real Residência - Touristic Apartments Aparthotel Lisbon

Frequently asked questions

Is Real Residência - Touristic Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Real Residência - Touristic Apartments?

Limited spots are available.

What time is check-in at Real Residência - Touristic Apartments?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Real Residência - Touristic Apartments?

Check-out is at noon.

Does Real Residência - Touristic Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Real Residência - Touristic Apartments located?

Located in Lisbon City Center, this aparthotel is within a 5-minute walk of Central Mosque of Lisbon and El Corte Ingles Mall. Gulbenkian Museum and Eduardo VII Park are also within 15 minutes. Sao Sebastiao Station is 5 minutes by foot and Praca de Espanha Station is 8 minutes.

Real Residência - Touristic Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 768 reviews" "
Rating 8 - Good. 322 out of 768 reviews" "
Rating 6 - Okay. 72 out of 768 reviews" "
Rating 4 - Poor. 15 out of 768 reviews" "
Rating 2 - Terrible. 12 out of 768 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
This is a great deal for a 1-bedroom apartment with a kitchenette. The location by Sao Sebastio Metro station is great if going to the airport or anywhere.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are comfortable, clean and well equipped. Breakfast is good with a broad choice. The staff are happy and helpful. Highly recommended as a good base for seeing Lisbon. The metro is a short walk away and the excellent Gulbenkian museum is a few streets away.
Stayed 7 nights in Apr 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Easy to find from airport on metro (subway) line. Groceries nearby. Excellent in house restaurant for breakfast and open until 4. It is an apartment not just a room, with a sitting area, kitchen, bedroom and bath. Nice linens and lots of them. Staff were very helpful and spoke English. Quiet. Safe neighbourhood.
Stayed 6 nights in Jan 2024

10/10 Excellent

Amy

Stayed 3 nights in Sep 2023

10/10 Excellent

Ivan

Liked: Cleanliness
Stayed 5 nights in Jun 2023

8/10 Good

Gevorg

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Orly

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Hamid

Liked: Cleanliness, amenities, property conditions & facilities
Super clean and quiet. Well-run, well-maintained property. Comfortable accommodation, friendly, professional and helpful staff. Excellent breakfast buffet. Very good location for metro, train station and shopping. Reasonable walking distance to tourist attractions. Definitely recommend this place.
Stayed 4 nights in Jun 2023

10/10 Excellent

Chong

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was comfortable, quiet and gave us more than enough space to relax after site seeing. All amenities were excellent and the staff helpful and enthusiastic. Highly recommended
Stayed 6 nights in Apr 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well located, nice neighbourhood, great friendly and helpful staff, well stocked kitchen, amazing breakfasts, very pleased to stay here again.
Stayed 6 nights in Apr 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
These apartments are really good. They aren’t modern gleaming white apartments and show some age but everything works well. The apartments are out of the noise and crowds of the areas lower down the hill and felt more like coming back to a real Lisbon neighbourhood than a tourist zone. A drawback to some may be the building is close to the landing path for the airport and there is some noise when the planes go over. There were really no flights overnight though so sleeping wasn’t an issue and not a huge factor to consider. More importantly, the apartments are close to a number of restaurants, a metro stop is a few minutes walk away, and there are shopping and at least 3 grocery stores the same distance. What really made this apartment great was the staff. They are all excellent and treated us like family. Adelia was especially friendly and had a great sense of humour. They are lucky to have her as she could easily run a higher end establishment. We would definitely good here if we came back to Lisbon.
Stayed 7 nights in Apr 2023

8/10 Good

Kristina

Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Annabelle

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Ana Luisa

4/10 Poor

Mike

Disliked: Amenities, property conditions & facilities
Really disappointing. There was a problem with check-in, which meant I had to go backwards and forwards to the sister hotel down the road to get my key. Staff were unhelpful and disinterested. The room was a good size, but tired and worn. Paint missing on the walls and furniture, soap missing from the dispensers, gloomy. Just felt run down and neglected.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
A home from home
Comfortable apartment, convenient location, and very helpful staff! A home from home in Lisbon, we really enjoyed our stay!
Stayed 5 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good with a couple of quibbles!
Room was fine, clean and spacious. Folks at the front desk could not have been more accommodating and friendly. Wi-Fi, however, was Very Poor, not secure and not available in certain places in my room, kept cutting in and out in others-I suggest an upgrade. Some confusion about where to check in, whether there or at parent hotel. I went to parent hotel only to be directed to the residencia where reception is open from 9 to 12:30 and 1:30 to 6–not all day. Overall a good experience.
Stayed 4 nights in Sep 2022

4/10 Poor

Gordon

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Relatively clean and affordable place within a short taxi ride of the airport. There is nothing here, though. No gym, nothing is open and you have to pay to use the one pool table.
Stayed 1 night in Sep 2022

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and kind
Stayed 3 nights in Sep 2022

8/10 Good

Katie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was close to the city center. However, the reception hours were limited, so we had to go to a different location to check in.
Stayed 2 nights in Jul 2022

8/10 Good

Damien

Traveled with family
Liked: Cleanliness
The room was conveniently located close to groceries, shopping centre and the metro. The room was a bit dated but cool ( air con) and the main bedroom beds were comfy. Note there is no oven in the kitchen. We didn't like the fact there was no dish soap or sponge and we had to ask for simple things to clean the dishes. All apts with kitchens should be supplied with a modest amount of dish soap, a sponge and a dish towel or two. House-keeping does come daily although we didn't need it.
Stayed 4 nights in Jul 2022

6/10 Okay

Martin Lopez, Regina

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
They are not well prepared to respond to guests' needs and staff do not really care to do it. It's a combination of attitude and lack of resources. Example: The first day we did not get bath towels, so we requested some to the front desk person. They said that the cleaning person would bring the towels to the room. They did not. We requested again and got the same answer from the front desk. They did not bring anything, so we had to go and look for the cleaning person to get the towels. They said they would bring them to the room. They did not. Terrible response to customer needs.
Stayed 3 nights in Jul 2022

2/10 Terrible

Marica

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2022