4/10 Poor
Keiko F.
14 Jul, 2024
Nobel apartment - parque das nacoes
High resolution video/audio camera inside the apartment at entry hall pointed towards main door. VRBO’s policy is that surveillance devices, which use any form of capture device such as a camera or an audio recorder, can’t be used inside of a property. We were not made aware of the surveillance device prior to entering the property. We complained directly to the host, who was clearly annoyed. Nonetheless, we advised the host that such a surveillance video/audio device was unacceptable as it violated our privacy, and we proceeded to switch off the device.
Poor window soundproofing allowing external noise from railroad trains (every 5-10 mins) from 06h00-23h00
Property amenities state “beach view.” This should read “partial river view”
Host was intrusive and over-communicated. Since arriving at the property, we received more than 20 WhatsApp messages from the host, some of them in a very direct tone.
On the positive side, the hosts did allow us to check in earlier than the official check in time. We reciprocated by checking out earlier than the official time.
Keiko F.
Stayed 16 nights in Jun 2024