Mercure Lisboa Hotel

4.0 star property
Art Deco Lisbon hotel in Lisbon City Center with a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Lisboa Hotel

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes
Privilege, Superior Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Reception
Indoor pool
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
The price is AED 273
AED 320 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Bidet
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Privilege, Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Privilege, Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Av. Jose Malhoa, 23, Lisbon, 1099-051

What's nearby

  • Lisbon Zoo - 9 min walk
  • Gulbenkian Museum - 14 min walk
  • El Corte Ingles Mall - 15 min walk
  • Campo Grande - 2 min drive
  • Castle of São Jorge - 6 min drive

Getting around

  • Sete Rios Station - 5 min walk
  • Jardim Zoologico Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 18 min drive

Restaurants

  • ‪Erva - ‬6 min walk
  • ‪Sabor Mineiro - ‬11 min walk
  • ‪A Bicicleta - ‬2 min walk
  • ‪Soul Garden - ‬2 min walk
  • ‪Pastelaria Baloiço - ‬5 min walk

About this property

Mercure Lisboa Hotel

Upscale hotel near Gulbenkian Museum
Located close to El Corte Ingles Mall and Castle of São Jorge, Mercure Lisboa Hotel provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks at this hotel include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Self parking (surcharge), an electric car charging station, and multilingual staff
  • Tour/ticket assistance, concierge services, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 104 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bathtubs
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 11 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 15-15 for adults and EUR 15-15 for children
  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s indoor pool hours are 7 AM-10 AM and 5 PM-9 PM Monday-Friday, and 11 AM-7 PM Saturday-Sunday.
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 15 for adults, and EUR 15 to 15 for children
  • Self parking fee: EUR 11 per day
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lisboa
Hotel Mercure Lisboa
Lisboa Hotel
Lisboa Hotel Mercure
Lisboa Mercure
Mercure Hotel Lisboa
Mercure Lisboa
Mercure Lisboa Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Lisbon
Mercure Hotel Lisbon
Mercure Lisboa Hotel Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Hotel Hotel Lisbon

Frequently asked questions

Does Mercure Lisboa Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Mercure Lisboa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Lisboa Hotel?

Self parking is available for EUR 11 per day.

What time is check-in at Mercure Lisboa Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Lisboa Hotel?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Lisboa Hotel located?

Located in Lisbon City Center, this hotel is within a 15-minute walk of Gulbenkian Museum and El Corte Ingles Mall. Castle of São Jorge is 2.9 mi (4.6 km) away. Sete Rios Station is only a 5-minute walk and Jardim Zoologico Station is 7 minutes.

Mercure Lisboa Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 356 out of 930 reviews" "
Rating 8 - Good. 426 out of 930 reviews" "
Rating 6 - Okay. 94 out of 930 reviews" "
Rating 4 - Poor. 34 out of 930 reviews" "
Rating 2 - Terrible. 20 out of 930 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Viktoryia

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Stayed 3 nights in Oct 2024

8/10 Good

Paula

Traveled with group, Traveled with partner
Liked: Property conditions & facilities
Good Clean Hotel.. beds ok.. pillows hard.. Unfortunately the Staff from checkin, bar area at night.. just Average.. Not sure they are happy with their jobs.. bathrooms need to be better accessible as you have to climb into a tub to shower.. door gets in way too.. anyway still Clean and quiet..
Stayed 2 nights in Oct 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Bernhard S

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel. Comfortable Beds. Bathtub a bit slippery. Good Breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Places to eat around the area were limited
Stayed 2 nights in Sep 2024

10/10 Excellent

M R

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Fernando

Stayed 3 nights in Jul 2024

4/10 Poor

Karim

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Experience was much lower than expected for this price point. You feel that they are trying to cut costs on every possible thing and squeeze every last penny out of the client. Positives: Staff very polite and helpful Rooms are of adequate size Easy access from garage to the rooms Negatives: Very bad value for money. Breakfast very poor lacks variety and there were flies flying around the juice area which is just unacceptable. The garage is super hard to get into and out, entrance and exit are from the same ramp they have traffic lights inside the garage (a first for me) to avoid cars coming face to face with each other and if you a driving a large vehicle like mine the parking spaces are impossible to fit into. Rooms are old and run down with no views mine was overlooking an air conditioning unit.
Stayed 7 nights in Jun 2024

8/10 Good

Philippe

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Robert, Toronto

Traveled with partner
Disliked: Staff & service, property conditions & facilities
It is in a business area, nothing around to see or do.
Stayed 5 nights in May 2024

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenient for lisbon, hotel staff felt like they were being disturbed from whatever they were doing(which in no way looked like dealing with any customers) when trying to get water or cappuccino: it was like no one could help/everything was always closed. We stayed at other hotels in portugal and this stay was BY FAR the worst
Stayed 3 nights in May 2024

10/10 Excellent

Marin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to tube, train, bus. Easy to reach ciry centre, Sintra, Evora, Cascais, Fatima
Stayed 5 nights in May 2024

6/10 Okay

Sam

Stayed 2 nights in May 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service
I have no comments..everything was good
Stayed 4 nights in Apr 2024

10/10 Excellent

marco

Stayed 1 night in Apr 2024

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was exactly what I needed after a long day of walking and sight-seeing. The staff was super polite and friendly. The breakfast food and staff was exceptional.
Stayed 2 nights in Apr 2024

8/10 Good

Elias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure is located in a good location near to Sete-Rio railway station, however the area is quite quiet and the surround area at the railway station is quite dirty as compared to other areas.
Stayed 2 nights in Mar 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Hiu Lam

Liked: Cleanliness
Average hotel/stay
Very average room for the price. I stayed here for 5 nights and The first room I stayed at has a sewage smell in the bathroom which is not nice. I changed to another room on 3rd night since the receptionist said someone would go fix the smell on 2nd day but it turned out it didn't happen. I was assigned rooms at the end of the corridor both times so the room is a bit weird in its shape and I think they may be smaller than normal rooms. The card slot is not by the entrance and once the door is closed it was pitch dark in the room and very hard to get the card into the slot for electricity ....... There isn't any sockets by the bedside so it's really not user friendly especially given it's a business hotel. Lighting of the room is a bit strange - white light so it's a little eerie for me as I would assume hotel rooms should have warm/yellow lighting for ambiance and comfort. The water temperature in the shower in my 2nd room was bad, if I get warm water there wouldn't be much water pressure. Only when the water is scalding the water pressure is normal. Also I have a big suitcase and if I place it opened on the suitcase rest which is behind the door, the door couldn't be opened completely or I would crush the corner of my suitcase easily if I wasn't cautious when opening the door. Location is great, a few minute walk from metro, train and coach station as well as a supermarket. 20 min metro ride to the old town. Pool is not bad, shower facility is minimal.
Stayed 5 nights in Mar 2024

4/10 Poor

Nancy

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to rail links
Stayed 1 night in Mar 2024

8/10 Good

Aziz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, service, breakfast buffet
Stayed 9 nights in Dec 2023

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mercure was exceptionally clean; staff was very helpful. Had breakfast, quality of food and service was excellent.
Stayed 1 night in Oct 2023