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Hotel Excelsior

3.0 star property
Hotel with free breakfast, steps from Marquis of Pombal Square

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Photo gallery for Hotel Excelsior

Bar (on property)
Point of interest
Point of interest
Restaurant
Quadruple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Laundry
  • Housekeeping
The current price is AED 341
AED 394 total
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Bathrobes
Hair dryer
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Marquis of Pombal Square - 3 min walk - 0.3 km
  • Eduardo VII Park - 4 min walk - 0.4 km
  • Rossio Square - 18 min walk - 1.6 km
  • Santa Justa Elevator - 2 min drive - 2.0 km

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Local - Your Healthy Kitchen - ‬1 min walk
  • ‪Balcão do Marquês - ‬2 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬3 min walk
  • ‪Hotel Marquês de Pombal - ‬3 min walk

About this property

Hotel Excelsior

Hotel near Marquis of Pombal Square
Located close to Medeiros e Almeida Museum and Cinemateca Portuguesa Museum, Hotel Excelsior provides free continental breakfast, dry cleaning/laundry services, and a bar. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Tour/ticket assistance, luggage storage, and a banquet hall
  • Smoke-free premises, a 24-hour front desk, and a TV in the lobby
  • Concierge services and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 80 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, free infant beds, and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 1.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

Is Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Excelsior?

This property doesn't offer parking.

What time is check-in at Hotel Excelsior?

Check-in start time: 2:30 PM; Check-in end time: anytime.

What time is check-out at Hotel Excelsior?

Check-out is at noon.

Where is Hotel Excelsior located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Marquis of Pombal Square and Eduardo VII Park. Medeiros e Almeida Museum and Cinemateca Portuguesa Museum are also within 10 minutes. Marques de Pombal Station is only a 4-minute walk and Avenida Station is 8 minutes.

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Hotel Excelsior Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 107 out of 559 reviews
Rating 8 - Good. 190 out of 559 reviews
Rating 6 - Okay. 148 out of 559 reviews
Rating 4 - Poor. 70 out of 559 reviews
Rating 2 - Terrible. 44 out of 559 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gonzalo Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 5 nights in Mar 2025

10/10 Excellent

LJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great. A family room with enough space for all 4 of us, great cleanliness and friendly, helpful staff. Good selection for breakfast and close to the metro station so easy to get out and about. The hotel was undergoing renovations, but this did not affect our enjoyment.
Stayed 3 nights in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to two metro and several bus lines. Excellent breakfast. Supportive staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Uroosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at if your looking to explore the city
Stayed 5 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will stay there again
Stayed 3 nights in Aug 2024

2/10 Terrible

Jasmine

Disliked: Staff & service, property conditions & facilities
If you need somewhere to sleep for <8 hrs. This is it. There is nothing more to this stay nor is there any space for it.
Stayed 1 night in Sep 2024

8/10 Good

rosangela aparecida souza

Liked: Staff & service
.
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Parque Eduardo VII and Liberty Avenue. About 200m to the metro and close to circle with all the various busses. Beds were very comfortable and pillows were the best!
Stayed 4 nights in Nov 2024

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Nice neighbourhood within walking distance from everyghing, includin metro and bus stations
Stayed 8 nights in Oct 2024

6/10 Okay

Oleg

Liked: Cleanliness, staff & service
Good central location. Good room size. Clean. Basic breakfast menu. Dated decor.
Stayed 6 nights in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Right around the corner from a metro stop, it was super convenient. The breakfast was very nice and had lots of options.One complaint i do have is that the bathroom in our room was about the size of airplane bathroom. EXTREMELY small. The sink had a glass shelf installed over it that made it virtually impossible to use.
Stayed 4 nights in Oct 2024

10/10 Excellent

jose antonio

Liked: Cleanliness, staff & service, amenities
Very good location, a bit outdated but clean.
Stayed 7 nights in Jul 2024

4/10 Poor

Sassan

Disliked: Property conditions & facilities
Very basic
Stayed 2 nights in Oct 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Jul 2024

8/10 Good

XIOMARA

Great breakfast and location
Stayed 3 nights in Sep 2023

8/10 Good

Aidan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good cheap hotel in good central location
Stayed 2 nights in Apr 2024

4/10 Poor

SANDRO

Would not recommend this hotel
Stayed 4 nights in Sep 2024

6/10 Okay

Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They were a construction in front of the hotel , the bathroom plumbing has a very bad smell and the curtain in the room look very bad . the staff were excellent and close to train and center I liked that.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bruna Marisa Marinho Morais da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff is very friendly and helpful.
Stayed 2 nights in Sep 2023

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities
Good
Stayed 5 nights in Sep 2024

4/10 Poor

Raymond

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible washroom
The hotel location was convenience. The room was small and old. The washroom was terrible and poorly build. The shower tube was falling apart and dirty. Only good thing was the daily breakfast and hotel step to Metro.
Stayed 3 nights in Oct 2024

8/10 Good

ANTONIO

Great value for the money
Stayed 1 night in May 2024

8/10 Good

Maryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location is perfect, close to the city and there are various types of transport available. The staff is very friendly and provided everything we need. The room and bathroom was a bit small but it can be managed. Breakfast is average, had everything needed but could be better. Overall the hotel was great.
Stayed 4 nights in Jun 2024

10/10 Excellent

Louisa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast! Super location!

6/10 Okay

Robert José

Disliked: Amenities, property conditions & facilities
Great location
Stayed 5 nights in Aug 2023