2/10 Terrible
VANIA
Traveled with group, Business traveler
29 December 2022
Disliked: Cleanliness, amenities, property conditions & facilities
Couch is Very dirty . Shower door dirty, edges of the shower moulded, living room rug dirty. This is mini-mini property with excessive price for its offerings, excessively expecting you to do everything & to produce revenue for them: you're doing EVERYTHING & PAYING THEM & They're uncompromising, disinterested even when they wrong you.Do not expect them own up their shortcomings, do not expect even decent service. When you need to get hold over the phone, they ignore, do not revert, force their interests & ignore your. Horrible experience. We DO NOT RECOMMEND CASA DA GRACA TO OUR WORST ENEMY! For some revenue purposes I guess, every encounter with them is under different NAME-The property, the payment service nor automated & personalised communication system match one other, all different, user confusing if you try to reconcile . STAY AWAY from! DIRTY & NO VALUE!!!