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Altis Grand Hotel

5.0 star property
Luxury Lisbon hotel in Lisbon City Center with 2 restaurants

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Altis Grand Hotel

Lobby
Exterior
Premier Double Room | Minibar, in-room safe, desk, blackout drapes
2 bars/lounges
Daily buffet breakfast (EUR 24 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym
  • Breakfast available
The current price is AED 756
AED 832 total
includes taxes & fees
1 Feb - 2 Feb

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Premier Single Room

Minibar, in-room safe, desk, blackout drapes

Premier Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout drapes

Family Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room (with Extra Bed)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room (with Extra Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Double Room

Minibar, in-room safe, desk, blackout drapes

Premier Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Corinthia Lisbon

Pool
Hot Tub
Spa
Pet friendly
9.6 out of 10, Exceptional, (1040)
The price is AED 800
AED 878 total
includes taxes & fees
1 Feb - 2 Feb
Corinthia Lisbon

About the neighborhood

Map
Rua Castilho, 11, Lisbon, 1269-072

What's nearby

  • Avenida da Liberdade - 3 min walk
  • Eduardo VII Park - 8 min walk
  • Marquis of Pombal Square - 8 min walk
  • Rossio Square - 15 min walk
  • Santa Justa Elevator - 18 min walk

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Koppu Ramen Izakaya - ‬2 min walk
  • ‪Vintage Restaurante & Bar em Lisboa - ‬2 min walk
  • ‪DOTE - Cervejaria Moderna - ‬2 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪V Rooftop Bar - ‬3 min walk

About this property

Altis Grand Hotel

Luxury hotel near Botanical Garden
Located close to Cinemateca Portuguesa Museum and Medeiros e Almeida Museum, Altis Grand Hotel provides an art gallery on site, a hair salon, and dry cleaning/laundry services. Treat yourself to aromatherapy, a facial, or a manicure/pedicure at GSpa, the onsite spa. Be sure to enjoy lunch, dinner, and kids' meals at the two on-site restaurants. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), coffee/tea in the lobby, and a TV in the lobby
  • Massage treatment rooms, wedding services, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 300 rooms offer comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Toasters, electric kettles, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 17 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 24 for adults and EUR 12 for children
  • 2 restaurants
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Grill Dom Fernando
  • Rendez Vous Bistro
  • Lobby Bar
  • Bar S. Jorge

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Dining table
  • Electric kettle
  • Minibar
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Property Registration Number 1072

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Frequently asked questions

Does Altis Grand Hotel have a pool?

Yes, this property has an indoor pool.

Is Altis Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Altis Grand Hotel?

Self parking is available for EUR 17 per day. Limited spots are available.

What time is check-in at Altis Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Altis Grand Hotel?

Check-out is at noon.

Where is Altis Grand Hotel located?

Located in Lisbon City Center, this luxury hotel is steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Botanical Garden and National Museum of Natural History are also within 10 minutes. Rato Station is 6 minutes by foot and R. Escola Politécnica Stop is 6 minutes.

Altis Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1002 reviews" "
Rating 8 - Good. 234 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamadali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, friendly stuff, clean rooms
Stayed 3 nights in Dec 2024

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and welcoming, driver was fantastic, front desk and bellhops equally as good. Food in restaurants excellent. Breakfast buffet (hot foods horrible and undercooked or overcooked) cold foods nice selection. Complaints: We paid for a room with extra perks. 1 Hotel bar drink every day and a appetizer/canape. We only ever received this canape once in the bar (only place to get them)and the bar staff were hit and miss. We found ourselves constantly having to get up from our dining table to get cutlery or a napkin just to eat our dinner or ask for another drink. Staff were always talking with one another instead of serving guests. This happened at the breakfast as well. We got forgotten about a couple of times and had to ask for a coffee. We are pretty easygoing but do hate not being acknowledged and services paid for not being met. Rooms are very dark. Bathroom had some mold (putting make up on was a challenge). Air flow in the hotel halls and room was poor. We kept our window open to get fresh air and movement. Housekeeper forgot to replenish coffee in our room. We bought some on our own instead of complaining. We received little bottles of port wine and champagne every night with a platter of cheese, fruit, tarts or chocolates. Paid for but was a nice touch. All in all 3 and a half-4 star hotel ranking.
Stayed 6 nights in Dec 2024

10/10 Excellent

Noirita

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay, we will come back
Stayed 9 nights in Dec 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very smart and clean and helpful staff, good breafsst buffet with lots of options. The pool spa area is lovely but not masive, was fine for us as we stayed off season but imagine it would get very busy peak season, shame rooftop bar was closed in november, but good views from bar on 12th floor. The very fancy shops are 5 mins away, but centre of town is more like 20-35 mins away if like me you like a walk, if not bus/metro within 5-7mins so convenient if not the closest. Good sections of bars and restaurants about 10-15 mins away walking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Quality higher than i was expecting
Stayed 1 night in Nov 2024

10/10 Excellent

Giovanni, Longueuil

Traveled with partner
Very nice place. Comfortable beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark A, North bend

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The location is good but a bit too far up from lots of bars and restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Stayed 2 nights in Oct 2024

10/10 Excellent

Geoffrey

Stayed 3 nights in Aug 2024

8/10 Good

Yvon, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool, but too small.
Stayed 12 nights in Oct 2024

8/10 Good

Maria

Stayed 4 nights in Oct 2024

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark
The hotel interior is very dark. Dark wood, very low lighting throughout. Motion activated lighting that has been overdone or sometimes doesn't work.
Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for the city centre. The breakfast has everything anyone could wish for, but best of all are the friendly, professional and caring staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, modern, clean and well located. Superb service. Great breakfast. We hope to go back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Craig, East Kilbride

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Hannah

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel is in a good location but is dated and tired inside. We also had a few issues with service eg breakfast items not being replenished at breakfast, coffee in room not being replenished, late room cleaning and my other half having to chase three times for a surprise cake to arrive that he had arranged. Not the service of a 5* hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I experienced and observed the staff going above and beyond for guests multiple times. A wonderful experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Denny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Joel, Litte Ferry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Oct 2024

2/10 Terrible

Nicole

Disliked: Staff & service
Inflexible cancellation policy
Due to catastrophic weather in my area, I was not able to travel. I contacted the hotel to rebook but was told the staff would not be available until the next day (5 hour time difference). When we finally reached the hotel, I was told that there were no available rooms for rebooking and that the hotel would not refund me due to their strict cancellation policy. It should be noted that to date more than 70 people have died due to the hurricane that delayed my flight. I would have been happy to rebook my stay at any other time (even by one day) if the hotel was willing to work with me.
Stayed 3 nights in Sep 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the toleration of rowdy guests inside the lobby and near the main entrance
Stayed 3 nights in Sep 2024

10/10 Excellent

NATALIYA

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we stayed at the Altis Grand Hotel, we enjoyed it very much! Friendly and professional staff, nice and clean rooms, good breakfast. It's located in the middle of everything, walking distance to hop on hop off buses/tours, restaurants and shops. Would really recommend it 👍
Stayed 5 nights in Sep 2024